Apple updated their site.
lol, I love it. Luckily, got my order in about 5 minutes ago on AT&T site... hopefully it doesn't get goofed. What a nightmare of a day.
Apple updated their site.
No confirmation e-mails for either of my orders yet either...keeping my fingers crossed...
Did anyone who got their order through start a new plan?
Maybe that is why mine isn't working yet? :/
Success at 2 PM PT. No change to voice/data plan.
I just got through on my iPad for instore preorder, but it never asked me to sign in to my apple/itunes account...
I got the We'll see you at the store message at the end, but is this a bad sign, that I have no email connected to it and tehrefore won't be receiving an email from them regarding it.
Does your orders status say "No voice plan" too? For some reason, that's what mine says and I'm getting nervous it somehow cancelled voice on my new phone. UGH.
I'm so jealous! It's going on 9 hours for me. I sent an email to Steve Jobs about this epic failure. Few hours later, I get a call from someone at Apple. They could have only gotten my work # from that email. Of course, after the guy dropped Steve's name, I now can't remember what position this guy holds, or how exactly he got my number.
He wanted to find out if I had been successful (no) and how far I got in the system (eligibility check). He gave me his #, let me know they are working on the problem, and asked if I wanted him to call me with any updates (um, yes please).
I'm still frustrated beyond all belief but now at least I won't give up.
Do AT&T and Apple not have pre-"go live" meetings to cover all the possible issues and technical needs? Is there not some type of joint IT task force that's responsible for this clusterf*** of a failure?
anyone have luck with getting the shipping option? mine just shows make a reservation
I THINK I got through the pre-order process. But it never asked me for my credit card????
It was for in-store pickup. Here's the screen I got. Is this the same process others went through?
![]()
yes that's what i got but it never asked me for my apple sign in.
Do you need an apple account to preorder the phone? maybe that's a better question
It never asked me for my Apple login either.
So:
- No credit card
- No login
- No confirmation email
So confused. Anyone?