When you change $650 for a phone that slows down before your customer's contract is up, you owe something to them.
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French Consumer Fraud Group Investigating Apple for 'Alleged Deception' and 'Planned Obsolescence'
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Doesn’t mean we have to ignore two years of complaints, or Apple’s own statement of throttling and slowness. It seems indisputable that it can be very slow. But under what conditions?
As noted in many of my posts, I’ve also been asking for detailed test data. So I support your desire for that info.
Not to prove it can be slow. Apple has already said it can be. But to find out the extent of it, and if it is set up fairly normally.
We need to know what the enabling parameter values are.
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Contract?
Who says someone has to buy on contract? US carriers invented those, not Apple. Their actual "warranty" only lasts a year, remember?
Well, if they can subpoena, I’d be interesting to see all the emails relating to the battery issues before the software “fix” was implemented.
Apple should have just done what Android manufactures do and abandon the device and support as soon as a new model is released.
Apple should have just done what Android manufactures do and abandon the device and support as soon as a new model is released.
Meh. The same could be said about Windows 10 and it doesn’t slow down my old 2500k. Believe what you want, Apple has been slowing down phones since year one. Wouldn’t it be great if new OS versions were cleaned up to make things run better? Doesn’t happen for a reason.
That's what Google is trying to do with Oreo. And Oreo is the first OS from Android that I actually enjoy. I had the Pixel 2 for a bit and thought it was great, but it still doesn't have 4K 60 FPS video which I'm addicted to now. Maybe it'll be in the Pixel 3.
I'm willing to cut Apple some slack, perhaps they messed up the 6/6S iphones. However people and companies are supposed to learn from their mistakes which they didn't seem to do because they throttled the 7 which is only a year old ...with plans to add the same code to other devices (I assume the 8 & X) in the future.
They have some of the brightest people working at Apple so it's hard to imagine this was just a boo boo. How many years does it take to correct a known issue. Perhaps it's time to cut out the yearly software/hardware updates until they get it right.
They have some of the brightest people working at Apple so it's hard to imagine this was just a boo boo. How many years does it take to correct a known issue. Perhaps it's time to cut out the yearly software/hardware updates until they get it right.
Guilty on both accounts. Apple is getting greedy and that is how most great companies fall. They have gotten to the point where it is all about the mighty dollar and screw the customer. Its such a shame. Tim Cook should be fired.
Except ARM has been making large leaps in the past five to seven years compared to a relatively mature Intel platform. And Windows is way more of a mature platform than iOS in terms of features and API.
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The code is to make up for deficiencies in lithiun ion batteries.
Understood.. but if these batteries are known to be deficient then why push the envelope with faster CPU/GPU year after year? Something's gotta give here.
Give me a break! Apple was using billet Aluminum while everyone else was using plastic and to this day I will take my MBPro over HP's junk!
No point blaming Apple for their planned obsolescence.... consumers need to be aware of the tactics played out by various manufacturers and keep switching their allegiance to other manufacturers based on various reports in the media, tech forums and consumer reports. US consumer reports have been critical of battery performance of iOS (iPhones) for quite sometime.
Any blind opposition or following will do harm for consumers.
Corporations cannot be forced NOT to make consumers upgrade their devices using devious methods.
Let's see how many still go after buying iphones in the coming months.
Any blind opposition or following will do harm for consumers.
Corporations cannot be forced NOT to make consumers upgrade their devices using devious methods.
Let's see how many still go after buying iphones in the coming months.
Again, beleive what you want. iOS is eleven years old and is built off of OSX. Plenty mature. Excuses are just excuses.
Apple users are trained to think that new software = more complicated / more demanding to run. This isn’t the case for the rest of the computing industry, but it’s an almost certainly on Apple designed devices after three years of usage.
Apple has the most money, so they are picked on. I’m assuming this means 5% of their annual sales inFrance, possibly Europe as they have no jurisdiction to impact other countries. It’s pribably a $2-3b fine at full amount and Apple would never pay close to that after appealing endlessly.
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You’re biased due to your own experience. Think about it. If the slowdown is not related to battery, why are new devices not throttled including new 6s?
Your logic indicates no iPhone 6 or 6s will work at full speed.
Don’t confuse your phone possibly being defective with all phones being defective.
But you did deliberately and secretly degrade the user experience — and the reason why is irrelevant.
Apple failed to give users the option of buying a new battery, which is ******** in my opinion. They have promised to change the behaviour "soon"... which is great, but it's not good enough to make up for failing to do the right thing in the first place.
There needs to be an independent investigation into how many users were affected and those users need to be compensated.
Oh dear. I can see Toyota facing a lawsuit now. Because on two occasions my car refused to start when the battery fizzled out due to a combination of age and cold weather. No prior warning of impending battery failure was indicated on the dashboard.
I have a brand new car that left me stranded after 4 months of ownership because the car shipped with a dead cell.
A better analogy is if your brake pads needed to be replaced, and instead of replacing pads on all four wheels, the mechanic only replaced the front ones and secretly disconnected the rear brakes to save you money, since brake pads are expensive.
Under normal driving, nobody would actually notice their car is operating on just the front brakes. But if you ever really need to stop in a hurry it's not going to perform as well. And even then, most people wouldn't notice because they don't know how well the brakes are supposed to perform.
The problem is not what was done, the problem is the failure to communicate what was done and the failure to offer an alternative.
Totally right man! I work at an Apple specialist. I see people with iPhone 4 and 4s often. I also see people still rocking 2008 MacBooks and iPad 2s. This isn’t planned obsolescence, everyone take off your tinfoil hats and think it through.
One of the main reasons people buy Macs is because of their long life. That is true of iPhones too. I totally agree though that they should have been up front about what happens in the update, and think the moves they made are comenserate with the mistake they made. Not Apple’s shiniest moment, but not time to throw our iPhones in the garbage and buy a Samsung or anything.
Not telling the customer the phone is throttled and all they need to do is replace the battery sunk Apple. They have no hope here. And they deserve it.
Have you taken into consideration that Apple phones are a huge part of their sales and profit? They need to sell more phones. People may be rocking 2008 MacBooks and iPad 2's, but the volume of sales for those items is/was minor compared to the amount of phones they need to sell to stay profitable. My tinfoil hat remains in the closet.
"In the first quarter of 2017, Apple generated 69.4 percent of its revenue from iPhone sales."
This lawsuit has been done to death..
All that was needed was better communication, but Apple are digging themselves into a hole they cannot escape from over this. Completely unnecessary.
All that was needed was better communication, but Apple are digging themselves into a hole they cannot escape from over this. Completely unnecessary.
The difference here is those things are “obvious” and not considered covertly “planned obsolescence.” This battery situation is an absolute crock. Even as a huge Apple fan I have to admit Apple majorly screwed up.
Yes I have taken that into account. They gain more customers by making great phones that last a long time and are made with fantastic attention to detail and some of the best design I have ever seen. Getting people to upgrade on features and many other reasons apart from slowing down your phone are what I think drives Apple’s success. Along with a very sticky and fun ecosystem that no one has touched yet.