Galaxy Fold Launch Delayed as Samsung Commits to 'Strengthen the Display Protection' [Updated]

[JackStrawFromWichit4]

If you want to talk about mind boggling logic, the Galaxy Fold wasn't actually launched.
Did you at least read the title of this thread?

So you are here just to crap on Samsung?

Oh are we getting into semantics now? I’m having trouble seeing where I said the word “launch”. I said released, and they absolutely released the units to the reviewers. Look up what a product release is. They also took preorders for it and up until a day or two ago still planned to launch it next week. They only changed due to the backlash they got over the review units.

Apple has its flaws for sure, but they’d never release a beta version of a product like this.

 

[stonekirby]

While this isn't 'true' vaporware; it makes it just as bad in my opinion. Hence my earlier post about this not being indiegogo or kickstarter. You can't expect me to believe no one at Samsung had the prototype device for over a week to test it...and miraculously none of those experienced the reported issues.

I'm not defending AirPower here, I think Apple—in the end, also could've waited to proudly present a product which had more-or-less 'serious' problems they were (or weren't) aware of.

 

[Shanghaichica]

While this isn't 'true' vaporware; it makes it just as bad in my opinion. Hence my earlier post about this not being indiegogo or kickstarter. You can't expect me to believe no one at Samsung had the prototype device for over a week to test it...and miraculously none of those experienced the reported issues.

I'm not defending AirPower here, I think Apple—in the end, also could've waited to proudly present a product which had more-or-less 'serious' problems they were (or weren't) aware of.

Well it depends on how many people at Samsung were testing the device. If it was only one or two then yes I can believe that nobody at Samsung experienced these issues. The Samsung employees wouldn’t have peeled off the protective film and not every review unit has had screen issues. Some of the reviewers have had their units for more than a week without issues. So perhaps the issue was that Samsung only had one or two units tested by one or two employees.

 

[Abazigal]

While this isn't 'true' vaporware; it makes it just as bad in my opinion. Hence my earlier post about this not being indiegogo or kickstarter. You can't expect me to believe no one at Samsung had the prototype device for over a week to test it...and miraculously none of those experienced the reported issues.

I'm not defending AirPower here, I think Apple—in the end, also could've waited to proudly present a product which had more-or-less 'serious' problems they were (or weren't) aware of.

Maybe the people working at Samsung were aware of the limitations of the galaxy fold and thus knew exactly what not to do when handling the device (ie: not remove the screen protector or place it on clay). Conversely, why wouldn't a YouTuber or a news reporter do what they have always done when handling every other smartphone in the past (ie: remove the screen protector or place it on clay for a photoshoot?)

My friend has this saying - you want to test something? Give it to a 5-year old kid and see if it survives.

Either way, I guess it's better later than never for Samsung.

 

[ROGmaster]

Oh are we getting into semantics now?

Oh so you aren't trying at all be be fair. Got it, I can simply ignore anything you say.

Apple has its flaws for sure, but they’d never release a beta version of a product like this.

Yeah they surely didn't release anything remotely similar with the Galaxy Fold in the last 10 years. That is correct.
Also the basically beta Apple Maps launched in 2012 was pretty terrible taking in consideration:
Apple Maps: Tim Cook says he is 'extremely sorry'

 

[ipponrg]

While this isn't 'true' vaporware; it makes it just as bad in my opinion. Hence my earlier post about this not being indiegogo or kickstarter. You can't expect me to believe no one at Samsung had the prototype device for over a week to test it...and miraculously none of those experienced the reported issues.

I'm not defending AirPower here, I think Apple—in the end, also could've waited to proudly present a product which had more-or-less 'serious' problems they were (or weren't) aware of.

It’s quite possible actually. We don’t know who were the intermediate testers with the prototype devices. Perhaps the testers were more careful with how they handled the prototype.

 

[PickUrPoison]

Technically it wasn't released so your logic is invalid. They delayed the release due to the defects found with review units. This was just a case of very late UAT finding issues.

UAT (especially for hardware) is not something media reviewers or YouTube “influencers” do after volume production, final packaging, inventory build and channel fill.

But Samsung knew the display was a piece of crap the entire time. At the launch event, though they kept the lights low in an attempt to try to hide it—an amateur-league tactic—there were screen grabs where the crease in the screen and a bulging area at the hinge fold edge are clearly evident. Samsung didn’t even have one decent copy of this phone for their own demo, let alone good units, even though they were probably hand-picked, for reviewers.

I think it would have been better if they had cancelled the product release before announcing the retail availability date and sending them to reviewers. Better to take another year or two (or eight), until they have something worth selling. Kind of like Apple did with AirPower.

 

[stonekirby]

Well it depends on how many people at Samsung were testing the device. If it was only one or two then yes I can believe that nobody at Samsung experienced these issues. The Samsung employees wouldn’t have peeled off the protective film and not every review unit has had screen issues. Some of the reviewers have had their units for more than a week without issues. So perhaps the issue was that Samsung only had one or two units tested by one or two employees.

Point taken and truth to be told, I know nothing of how they conduct their tests. But I'd expect it to be thorough if you are coming out with preorders costing nearly $2k. Especially because the main feature of your phone is what is failing so badly.

Again this is just my opinion; I think it can actually impede their said launch of the device with all this going on...

Maybe the people working at Samsung were aware of the limitations of the galaxy fold and thus knew exactly what not to do when handling the device (ie: not remove the screen protector or place it on clay). Conversely, why wouldn't a YouTuber or a news reporter do what they have always done when handling every other smartphone in the past (ie: remove the screen protector or place it on clay for a photoshoot?)

My friend has this saying - you want to test something? Give it to a 5-year old kid and see if it survives.

Either way, I guess it's better later than never for Samsung.

As a semi-tester myself; your friend couldn't be more right. I also agree with you that it's better later than never, I guess my frustrations lie with companies jumping the gun as "I need to be somewhat first, look at me!" over delivering stable products.

 

[PickUrPoison]

It’s quite possible actually. We don’t know who were the intermediate testers with the prototype devices. Perhaps the testers were more careful with how they handled the prototype.

Suitable testing should have been done on volume production devices, not prototypes. Smacks of a rush job, probably trying to beat Huawei so they could boast of being first on the market. Instead, they have more egg on their face than a henhouse.

Yikes, what a disaster.

 

[ipponrg]

Suitable testing should have been done on volume production devices, not prototypes. Smacks of a rush job, probably trying to beat Huawei so they could boast of being first on the market. Instead, they have more egg on their face than a henhouse.

Yikes, what a disaster.

Having worked with Samsung in Korea, I can say I’m not surprised. It’s certainly not the first time there have been debacles there. I ironically worked on another debacle / initiative that failed but was more low key to the general public

By no means this is an excuse, but the culture there is very different than other countries when it comes to end to end product delivery

 

[JackStrawFromWichit4]

Also the basically beta Apple Maps launched in 2012 was pretty terrible taking in consideration:
Apple Maps: Tim Cook says he is 'extremely sorry'

Now you’re comparing software to hardware? Lol try again.

 

[Valkyre]

Now that is "innovation" at its finest! Not only do you charge 1000$ just for the folding feature (for a total of 2000$+) it actually breaks apart after a few days.

But samsung folk will complain about apple prices and innovation...

Samsung once again rushing a product (a ridiculously expensive one at that) and nobody bats an eye, just imagine if apple did the same. The meltdown would be glorious, but hypocrisy is strong with samsung folk so...

 

[Shanghaichica]

Having worked with Samsung in Korea, I can say I’m not surprised. It’s certainly not the first time there have been debacles there. I ironically worked on another debacle / initiative that failed but was more low key to the general public

By no means this is an excuse, but the culture there is very different than other countries when it comes to end to end product delivery

Interesting to know!

 

[Gilligan's last elephant]

Nope. Fingerprint on the back is exactly where my finger goes when taking my phone out of my pocket, meaning it's unlocked before I even look at it.

Totally agree. My Motorola Play had a circular indentation on the back that my forefinger just naturally fell into. Would have been perfect spot for a fingerpront reader.

 

[ROGmaster]

Now you’re comparing software to hardware? Lol try again.

I agree, I wasn't very fair to the Galaxy Fold with that comparison.

 

[stonekirby]

I just hope they took this as a warning and remember to mention that protective peel when—and if they ever launch.

 

[flygbuss]

Hmm?

I watched the videos and I do agree with him on his new technology is impressive no matter which brand - point of view.
Although I can’t get rid of the feeling that he’s desperately trying to talk away the issues with the fold.
He and his guests are carefully blaming the reviewers for the damage.
All the talk about the high price and according to it you have be very carful with the device and one wouldn’t treat it like an ordinary phone. I mean c’mon this is supposed to be used like a phone and or a tablet, not a science project. Do I have to wear gloves? Will it resist sunlight? I’m not here to mock Samsung but if it’s really that fragile it’s probably just not ready yet.

 

[kis]

And this is why Apple always waits to put out new tech. They wait until they can perfect it.

And then they release it and it’s not perfect. Instead, the keyboard is crap, the screen craps out or the touch screen dies.

 

[stonekirby]

And then they release it and it’s not perfect. Instead, the keyboard is crap, the screen craps out or the touch screen dies.

At least you can 'see' those problems

 

[cmaier]

Will only be worse if it's not released

You have that backwards. If your product is a lump of crap, it is far better not to release it than to release it.

This is why the non-tech press reported nothing about AirPower but is having a field day with the fold.

Do you thing Boeing is better off for having released the 737 max or would they have been better off never having released it?

 

[realtuner]

That's baseless speculation.
AutenTec's fingerprint tech was quite advanced at both the hardware and software level. That's why Apple was able to integrate their sensor in a phone so fast.

Apple has numerous patents related to TouchID separate from AuthenTec. Integrate so fast? Is that why it took until the 5S to get fingerprint sensing when everyone was expecting it in the 5?

All I see from you are a bunch of lies trying desperately to bash Apple in a thread about the disaster/POS that is the Galaxy Fold.
[doublepost=1556025401][/doublepost]

Technically it wasn't released so your logic is invalid. They delayed the release due to the defects found with review units. This was just a case of very late UAT finding issues.

Sure. Spin it any way you like. Samsung now has the record for the two worst product launches in history.

 

[okayde]

Why defend this product or Samsung for this mistake?
It is infantile.

It was a mistake, an incompetent move by trying to bring it to the wild too early.

Companies should respect any eventual buyer of their product. I guess they should not if most of those presumably buyers are mindless tools.

 

[ROGmaster]

Apple has numerous patents related to TouchID separate from AuthenTec. Integrate so fast? Is that why it took until the 5S to get fingerprint sensing when everyone was expecting it in the 5?

Check the facts if you want to contradict me.
Apple bought AuthenTec on 27 July 2012, proof, while the iphone 5s was launched on September 2013, proof.

All I see from you are a bunch of lies trying desperately to bash Apple in a thread about the disaster/POS that is the Galaxy Fold.

So you are saying I'm desperate and a liar? LoL
You are acting like child.

 

[cmaier]

Sure. Spin it any way you like. Samsung now has the record for the two worst product launches in history.

Well, I think New Coke and the Edsel were worse.

 

[realtuner]

Check the facts if you want to contradict me.
Apple bought AuthenTec on 27 July 2012, proof, while the iphone 5s was launched on September 2013, proof.

I already know this, so why are you bringing this up? Doesn’t change the fact you’re wrong, or that all your desperate posts to bash Apple have anymore credibility.
[doublepost=1556027035][/doublepost]

Well, I think New Coke and the Edsel were worse.

Well, I did say “tech industry” in my original post.

Still, two major screwups in barely more than two years is pretty bad.