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Samsung - you really should just pull this model all together. Nobody wants a half a$s product... this is clearly needs a redesign / different approach.
#goodtry
 
Your examples are pretty poor and not comparable.

You have reviewers units who are getting bubbles and aren't operating at all from removing that protective shield that doesn't say do not remove.

A keyboard or bent ipad isn't causing your device to be totally inoperable.

It does say do not remove. The phone comes in a sleeve that says do not remove. And the YouTubers admitted were individually told do not remove but a couple wanted to see what happened anyway.

Getting a replacement for a broken phone is easier than Apple claiming bent iPads are within tolerances and won't be considered under warranty.

Even when the iPad's weak structural integrity doesn't cause immediate catastrophic failure, it shortens the lifetime of the device though damaging the screen layers and motherboard connections. Which cannot be repaired due to Apple's manufacturing methods.
 
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I agree. The biggest way to get user engagement is anger. Apple is easy to hate since they set themselves up as being more than a tech company. The solution is to not watch those videos but that’s not happening.

Couldn't agree more
 
How many of those Apple items that you listed failed? All tech has failure rates so what was theirs? 1 in 100,000? 1 in 1 million?

How many foldable phones did Samsung release to reviewers and how many reported problems day 1?

I don't think it's a fair comparison but you're the one that started it.

4 confirmed broken (2 due to user disassembly) out of thousands of first batch products.
 
"Quality assurance people? We don't need no stinking quality assurance people!"

In the 1990s we got in a batch of Samsung desktop PCs for the developer staff at Computer Associates in our Austin office. Two of them quickly burned up their motherboards when the staff plugged them in. The office never again bought any SamSux computers...
 
I guess you can leave AirPower out of the list since it never did launch. :)

Still better than the AirPower launch

Oh look, two desperate AirPower comments.

AirPower never launched. So I don't know how you can compare it to the Note 7 disaster or the Fold disaster since those are actually shipping products, except for some way to try and get in a dig at Apple in an article about the Fold.

Now if AirPower actually shipped to reviewers/customers and had a major problem (like catching fire or damaging your iPhone when you set it down to charge) THEN you might have a point.
 
And this is why Apple always waits to put out new tech. They wait until they can perfect it.


Yeah Apple sure know how to perfect ****, always used apple,
Until the anti reflective coating started coming off my 2013 MacBook Pro, dust got stuck under keys of new MacBook Pro, design flaw with 2017 iPad pros where you get a bright spot above home button, just out side of warranty so they will not replace it, even though it’s obviously not for for purpose. Bloody perfect
 
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Oh well that’s alright then, they should just go ahead and launch it as it is.

People purchasing it should be happy and grateful about Samsung’s acknowledgement....

That’s just the point, they aren’t launching it as it is, they are delaying it and making sure there is no faults with the product before they release it. Unlike Apple who launched bent iPad pros and iPhones and dismissed the design fault as normal.
 
What problems did Samsung have with the Note 8, Note 9, S10 etc.?
They sold like crap?

AirPower was a blemish, but was an accessory that people likely largely forgot about outside these forums.

Samsung released an incredibly ugly, beta product with design flaws and publicly admitted the need to strengthen the design.

A few stories of bent iPads and keyboard issues don't make a flawed design. Sure not hearing much about those lately, are we? I know this is a hard concept, but 300M devices Apple ships per year will have some issues and will get clicks when 3 or 4 stories break. The Samsung Fold and Note 7 fiascos are in entirely different leagues.
 
Yeah Apple sure know how to perfect ****, always used apple,
Until the anti reflective coating started coming off my 2013 MacBook Pro, dust got stuck under keys of new MacBook Pro, design flaw with 2017 iPad pros where you get a bright spot above home button, just out side of warranty so they will not replace it, even though it’s obviously not for for purpose. Bloody perfect

Folding phone. Everyone says “hmm, that looks fragile. Won’t the screen have to be soft and scratch easily? Won’t it develop creases? Aren’t moving parts prone to damage and environmental ingress?” Everyone.

Samsung: “let’s release this thing, with all those problems, because we don’t realize they could be problems.”

Reviewers within 24 hours: “this thing has problems with scratched up screens, creases and bubbles, and stuff getting in through the hinge and breaking the screen.”

There’s a difference between flawed designs and a design that is so obviously flawed that they had to have known about it and decided to release it anyway,.
 
It does say do not remove. The phone comes in a sleeve that says do not remove. And the YouTubers admitted were individually told do not remove but a couple wanted to see what happened anyway.

Getting a replacement for a broken phone is easier than Apple claiming bent iPads are within tolerances and won't be considered under warranty.

Even when the iPad's weak structural integrity doesn't cause immediate catastrophic failure, it shortens the lifetime of the device though damaging the screen layers and motherboard connections. Which cannot be repaired due to Apple's manufacturing methods.

Oh look, more whataboutism. This must really bother you to see Samsung get roasted by the press when you really were hoping for something bad to happen to Apple.

The real stupidity of Samsung was putting a film on a screen that looks EXACTLY like the protective screen cover that literally every single smartphone on the planet comes with out of the box.

Perhaps they could have found a way to apply a permanent coating so that people wouldn't even be tempted to try and peel it of, because, you know, it wouldn't look like it could be peeled off.
 
Oh look, two desperate AirPower comments.

AirPower never launched. So I don't know how you can compare it to the Note 7 disaster or the Fold disaster since those are actually shipping products, except for some way to try and get in a dig at Apple in an article about the Fold.

Now if AirPower actually shipped to reviewers/customers and had a major problem (like catching fire or damaging your iPhone when you set it down to charge) THEN you might have a point.

Since you don't like the AirPower comparison let's compare to when Apple put a new display on its expensive new phone:
https://www.apple.com/support/iphone-x-display-module-replacement-program/

Does that recall count or not for some reason?
 
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This is bad...... unlike Apple’s church pad vapourware, Samsung Fold has probably went into production. What will they do with the models already made?

The same thing Microsoft did when Satya Nadella cancelled the Surface Mini literally days before its planned reveal with ready-to-ship inventory on hand. They will be warehoused and likely destroyed.

The already incurred manufacturing expenses are sunk costs. Better to cut their losses now.
 
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They sold like crap?

AirPower was a blemish, but was an accessory that people likely largely forgot about outside these forums.

Samsung released an incredibly ugly, beta product with design flaws and publicly admitted the need to strengthen the design.

A few stories of bent iPads and keyboard issues don't make a flawed design. Sure not hearing much about those lately, are we? I know this is a hard concept, but 300M devices Apple ships per year will have some issues and will get clicks when 3 or 4 stories break. The Samsung Fold and Note 7 fiascos are in entirely different leagues.

Apart from screen reliability questions, all the reviews for the Fold suggest people actually love the experience. Like how people thought "Plus" size phones were too big but then ended up not wanting to go back.

The butterfly keyboard is absolutely a flawed design. Apple even tried to fix it under the excuse of making the keyboard "quieter" to avoid bringing attention to it.
 
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Are we ready for plastic screens? The main breakthrough of the first iPhone is that it eliminated most all mechanical parts like the keyboard, the blackberry ball (that always failed) etc. The idea was good, but the materials are still not ready for this foldable idea!
 
Samsung, in an effort to try to appear innovative, was going to try to release something before it was ready for primetime? Shhhhhhhhhhhhhocking.
 
It does say do not remove. The phone comes in a sleeve that says do not remove. And the YouTubers admitted were individually told do not remove but a couple wanted to see what happened anyway.

Getting a replacement for a broken phone is easier than Apple claiming bent iPads are within tolerances and won't be considered under warranty.

Even when the iPad's weak structural integrity doesn't cause immediate catastrophic failure, it shortens the lifetime of the device though damaging the screen layers and motherboard connections. Which cannot be repaired due to Apple's manufacturing methods.

The T-Mobile one has the warning, the regular one didn't. Marques Brownlee and The Verges didn't off the top of my head.

Getting a replacement isn't easy when it's thousands and you have shipping delays anyway for new products.

I had a Note 7, that issue took three months to complete.
 
Since you don't like the AirPower comparison let's compare to when Apple put a new display on its expensive new phone:
https://www.apple.com/support/iphone-x-display-module-replacement-program/

Does that recall count or not for some reason?

It's funny watching you try to bring every single Apple issue you can into this discussion. I'm curious, do you have a list attached to your monitor so that you can wield this incredible power at a moments notice? Maybe a "Top 10 Apple Problems" chart and a die you can roll to help you decide which one to post next?
 
An unrelease! Apple did the same thing with AirPower.
Yes, but in this case, it was the users that discovered the flaw - not internal Samsung testing, which should have extensively tested the screen, as they did, unfortunately just in a sterile environment!
 
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What isn’t being discussed with these devices, because they haven’t been out in the hands of users yet, is how bad the plastic screen is going to scratch. It’s not even a question of IF, but rather how badly it WILL scratch - and how quickly. And then, what happens? Can Samsung simply replace the screen “protector” film, or will that destroy the screen as we’ve seen with the reviewer’s units that failed when the film was peeled off?
 
Apart from screen reliability questions, all the reviews for the Fold suggest people actually love the experience. Like how people thought "Plus" size phones were too big but then ended up not wanting to go back.
Come on dude. What problem did it solve?

The phone looks terrible and has a plastic, unreliable screen with ripples. You have to unfold it with 2 hands, it's expensive as hell, the screen on the front is ridiculous, it is heavy, thick, and is largely pointless versus a 6.5" standard mobile screen.

It's a fun party trick, but it's largely a novelty.
 
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"will take measures to strengthen the display protection"

Translation: Samsung is going to find some better glue to attach the screen protectors with, and they'll "blend" the edges so it doesn't look like a screen protector and people don't get confused and try to peel it off.
 
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