Hey all here's my experience so far with a faulty 3rd gen keyboard
Fingers crossed this new one is fine!
- Originally purchased Aug. 2018 (2.6GHZ/16GB/RP560X/512GB).
- Space bar started repeating characters in early January.
- Went to an Apple store visit on 1/19 - they replaced the key in store but this did not fix the issue.
- The laptop was sent for repairs on 1/19, then on 1/23 received an email that they would like to offer a new replacement instead so they can keep the faulty one for evaluation and research the problem more.
- The replacement they offered was the exact same spec wise, I asked if could upgrade and pay the difference and surprisingly they did not hesitate.
- Opted to upgrade to the Vega 20 GPU for $310
- A new unit being shipped out today
Good luck simple as that...
Q-6