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Horizontal Lines in New Powerbooks

Melkor said:
I seem to be having trouble hosting the pics on image shack. The uploading it taking forever and it keeps says the file is too big. It's saved as a jpg. Should I save it as something different?
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Melkor - I can host them on my .mac account for you if you like?
 
Apple issued me a replacement

My new 15" Powerbook is an W8545. I called apple this morning with three issues:

1) Horizontal lines
2) Static-like noise from the graphics subsystem
3) "Light Saber" noise when moving/rotating the unit

They issued me a replacement without much question. I'll post back to let ya'll know if the replacement has the same horizontal-lines problem and if so, from what production week it's from.
 
PICT0084.jpg


okay, i enhanced the photo so it looks brighter. ill post more soon. let me know what you think
 
PICT0083.jpg


this is an unehanced one. note: the dark corners must be due to the angle at which i took it because the corners seem fine.
 
Melkor said:
PICT0084.jpg


okay, i enhanced the photo so it looks brighter. ill post more soon. let me know what you think
Click to expand...

I'm struggling to see the horizontal lines in that photograph. Even more so on the second! More pics...
 
mizzi said:
can you open up a stock picture or something that isnt the blue background and take a picture please?

thanks:)
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Just post the url and ill be more than happy to
 
I just sent my PB to Apple and they just e-mailed me that they received it. I'm very worried that I will get back a PB that still doesn't have the screen issue fixed. Has ANYONE gotton their PB back from apple repair and had a good screen?
 
Melkor said:
HOWERVER when I open up a drop down menu of any sort (e.g. if I click the apple logo in the top left corner of the screen) I do see horizontal lines very distinctly. I am new to apple so I don't even know if they are part of the menu design or what, so could someone tell me if they are normal.
Click to expand...

That's just the Menu background. Perfectly normal.

Your screen looks good to me m8, I just wish my PB arrives soon :)

What are the first parts of the the serial W8542 etc.... Tells us the manafacturing date and place of manafacture :)
 
I'd still love to see some photos of the new resolution in general use, (maybe some opening pics, I always get really excited seeing others open Apple products -- puts me in the mood for buying!).
 
PICT0001.jpg


it looks fine to me anyway. let me know what you think.

^it was manufactured in shanghai. i ordered it on the 1st of Nov. I'll post my first few serial digits tomorrow when I get my invoice.

I gotta go now though.

later
 
mizzi said:
i dont see anything that isnt most likely from the camera or my work's crappy monitor haha...

thanks, man, much appreciated. growing less and less concerned...
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No prob mate.
 
Melkor said:
I'll post my first few serial digits tomorrow when I get my invoice.
Click to expand...
Thanks for the pics - reassuring a little bit, anyway.

Note that you can get your SN through "About this Mac..." and option-clicking on the "Version 10.4.x" under the Mac OS X line. You can also get it through System Profiler.
 
I must say, Melkor's post has made me much more at ease in ordering one of these new PowerBooks. Could the 'problem' be corrected? :)
 
nesbitt_a said:
I must say, Melkor's post has made me much more at ease in ordering one of these new PowerBooks. Could the 'problem' be corrected? :)
Click to expand...

maybe the problem wasnt as severe as this thread has made it out to be. the lines exist, i will not deny that...but again and again, i can only see it on the blue background:)
 
thanks a bunch Melkor. I'd say your screen shows no signs of the defect whatsoever - congrats! :D Nice to see that it's not a universal problem.

Thanks also to those who found amazon's support # for me. :eek: Regarding their 30 full-refund policy: that applies to *opened* computers?? I assumed that was only for something not taken out of its box... if its for opened computers then that is very generous indeed!!
 
thanks for the pictures melkor.. i wish i could see your powerbook in person.. it still looks like it might have some lines in that last picture (the one where you opened up mizzi's photo), particularly in the blue background behind the web browser window.

still unsure...
 
I called applecare and they acknowledged the problem so without much talk, they labeled my powerbook DOA (wk 40) and were to send out a replacement unit. I told them that I have apple stores close by so the rep called the store and had everything arranged. I just brought my old powerbook in and walked out with a new one.

The new one has the same problem but this time I'll just deal with it. I really have no other solution (need mac for editing, 17 too big to lug on site), so I'll wait until a fix come along. I guess for the time being I'll refrian from getting closer than 24" to the display. The good news is that apple seems like they're admitting the problem and the next logical step is to provide a fix.

The lines may not seem obvious to the normal eye, but a quick comparision with the 17" really shows how flawed the screen is. Plus when I see scan lines during editing, it usually means a bad compression rate so it bugs especially for me.

This isn't a BMW with a screw hole in the arm rest, its a BMW with permanent bird poop on the windshield. You can choose to ignore it, but it doesn't sit well with me to pay top dollars for a flawed product. I expect it from emachine, but not from a "pro" company charging "pro" prices.
 
I was just going to say Melkor's images clearly shows the lines....until I checked it out on my external. Damn it....the lines are from my pb display as it looks flawless on my external lcd.

Your display looks perfect...nothing like the ones with problems. Which week is your pb?
 
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