I sold my 3 previous iphone thru craigslist, and always do it in starbucks, where they have security camera and many people around.
Before I sold my iphone4 I made SURE I did a bunch of research by reading posts like these. No way was I going to sell on Ebay after hearing the horror stories. I was even afraid of Craig's list... But I did end up selling it on Craig's list. I met him in a Starbucks. Everything went smoothly and turns out he was just as nervous as I was.
Sucks for the OP but you really need to do research and cover your a$$ when selling things worth a decent amount of money.
Ebay has requirements that sellers must follow. If you did then ebay will cover you if the package shows as delivered.
Most who say ebay screws you are not aware of the seller requirements and did not meet them.
Here is the proper answer. I sold an iPhone 3G to Belarus, signature required, insured, etc. and it went fine. I paid for the insurance on the shipping (per eBay rules, you can't make the buyer pay extra for this). Not talking about OP here, just along the lines of your comments, eBay sellers want to be "penny wise and pound foolish" and when they do get burned, most often it was avoidable.
Ebay/PayPal almost always gives the buyer benefit of the doubt.
If you properly insured the package, you should be able to make an insurance claim. After all, that's what insurance is for. I would suggest you pursue this avenue and not waste your time on eBay/PayPal appeals.
Good luck!
Yes but that's added cost on top of ebay and paypal fees. You are paying them more just to sell your item. After all the fees you end up with considerably less.
Okay, so I recently sold my old iPhone on eBay to some dude in Russia. He has 100% feedback, so I thought I would be safe. I put insurance on the package just in case. (signature confirmation was not an available option for overseas)
So just the other day, he filed a case on eBay saying that he did not receive the package. (I purchased the shipping label via ebay, and the tracking number says he received the package, but he notes that the phone wasn't in the box.)
He says he contacted the Russian post and they are investigating.
I'm scared that I'm going to be out of pretty much 400 bucks. I've heard that eBay ALWAYS sides with the buyer. It just isn't fair. I'm an honest seller with hundreds of perfect feedback.
I just don't understand why he filed a case. He's already guaranteed the money since I bought insurance. My instincts are telling me he has the phone. It's not fair that in the end I'm left with no phone and he's ending up with 400 dollars.
I contacted ebay right away, and they assured me that they wouldn't allow him to get a refund if the package says it was delivered.
I'm still scared though. I don't know what to do.
I have the serial and IMEI number. Any help would be great.
Thanks
Okay, so I recently sold my old iPhone on eBay to some dude in Russia. He has 100% feedback, so I thought I would be safe. I put insurance on the package just in case. (signature confirmation was not an available option for overseas)
So just the other day, he filed a case on eBay saying that he did not receive the package. (I purchased the shipping label via ebay, and the tracking number says he received the package, but he notes that the phone wasn't in the box.)
He says he contacted the Russian post and they are investigating.
I'm scared that I'm going to be out of pretty much 400 bucks. I've heard that eBay ALWAYS sides with the buyer. It just isn't fair. I'm an honest seller with hundreds of perfect feedback.
I just don't understand why he filed a case. He's already guaranteed the money since I bought insurance. My instincts are telling me he has the phone. It's not fair that in the end I'm left with no phone and he's ending up with 400 dollars.
I contacted ebay right away, and they assured me that they wouldn't allow him to get a refund if the package says it was delivered.
I'm still scared though. I don't know what to do.
I have the serial and IMEI number. Any help would be great.
Thanks
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
I guess the only way to thwart this scam in the future is to have someone video record you putting the item in the package and sealing it and shipping it at the post office.
What a wonderful world we live in huh?