Oh man...that sucks. I don't think I could tolerate going down to a 21.5" screen from the 24" I currently have. Has Apple given you an estimate for how soon before you'll get your refund, and how soon before you'll get your new machine?
I did an automated return via the online apple store. The courier (probably UPS) will contact me within 48 hrs to arrange pick up. After pickup, the iMac will get shipped to Netherlands after which it will take them 3 - 5 workdays before I will get the refund. By the way, the iMac was shipped out of Prague to me in Germany.
I have yet to place a new order. I just realised the 21.5" does not allow me to upgrade the ram by myself and the prices charged by Apple are just ridiculous. The difference between my preferred 21.5" BTO option & the 27" BTO option is around 200euro, and i'm getting a bigger screen, more RAM (self upgraded to 24GB of course), faster processor & better graphics card.
The more i think about it, the more i'm probably gonna go for the 27" again and hope for a good screen. In any case, i'm gonna hold out till Mavericks is out before getting it and also to see the other experiences of 27" buyers here in the forum.
All the best to the other guys here who went for the 27", I really hope the one i received was a one off!
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OMFG - this can't be happening again 😡
So, we're talking about a severe light bleed?
Something you can't really overlook when you turn on the screen - especially if it's your job to look for these things?
That sounds like QC didn't happen at all 😱
My iMac is situated in quite a dark room, and I noticed it immediately when viewing a video on Youtube. Brightness was not adjusted out of the box so it was around the medium level. Increasing the brightness level naturally made it really stand out and I could see the unevenness very easily.
It's also one of those " i know its there and i can't help not seeing it' kinda thing. damn.
Really sad
🙁