Inactive Phone

Discussion in 'iPhone' started by jeffgoes, Feb 16, 2016.

  1. jeffgoes macrumors newbie

    jeffgoes

    Joined:
    Feb 16, 2016
    #1
    Hello everyone,

    I am just writing because I am not quite sure what it's happening with my phone. I've never had a Computer so I don't have an iTunes account. I stopped using the iphone for while since I dropped it and it started to present some problems. However, one of these days I tried to make it work again but I couldn't remember its passcode. So I kept trying until my Iphone was inactive.

    Now I am trying to unlock but it seems impossible to do it. I've already done what apple's website advices: reset the phone (home button + screen lock) until it gets to the Recovery Mode and then click Restore on the computer. I did that with a friend's Computer, but even when I restore and update it, it doesn't do anything and my screen remains locked and my phone Inactive.

    Does anyone know what I should do?

    I appreciate.
     
  2. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
  3. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #3
    You need to get in touch with apple with your proof of purchase. Otherwise, you are not getting into the phone.
     
  4. Ulenspiegel macrumors 68030

    Ulenspiegel

    Joined:
    Nov 8, 2014
    Location:
    Land of Flanders and Elsewhere
    #4
    IF you have a proof of purchase, Apple will solve your problem.
    (I am always amazed at the variety of this "first-day-member-stories-of-help-me-recover-my-phone").
     
  5. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #5
    which is why that is the only advise I will give :)
     
  6. von franklin macrumors regular

    von franklin

    Joined:
    May 31, 2015
    Location:
    Texas
    #6
    Sorry to say your better off wipe the phone and getting a new one.
     
  7. timeconsumer macrumors 65816

    timeconsumer

    Joined:
    Aug 1, 2008
    Location:
    PNW
    #7
    Editing my post, but yes the best option is to check with Apple to see what they can do.
     
  8. lagwagon Suspended

    lagwagon

    Joined:
    Oct 12, 2014
    Location:
    Calgary, Alberta, Canada
    #8
    Not if he forgot the current passcode. He is forced to wipe the phone.

    Not even Apple can access his old forgotten passcode, that's kinda the whole reason why the whole FBI court order is happening. If Apple had access to people's passcode they would have provided it to the FBI on the iPhone 5c in that case.
     
  9. Ulenspiegel macrumors 68030

    Ulenspiegel

    Joined:
    Nov 8, 2014
    Location:
    Land of Flanders and Elsewhere
    #9
    @lagwagon:
    The main idea of the post was a message to the one-day-user with a "notoriuos problem".
     
  10. ABC5S macrumors 68040

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #10
    Common sense 101....Don't ever forget your passcode
     

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