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International iPhone 4S Order Status Thread
- Thread starter ImperialX
- Start date
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This is what my TNT tracking says, i'm in Perth so probably next Wednesday or Thursday for me.
14 Oct 2011 15:41:22 Hong Kong Shipment In Transit.
14 Oct 2011 04:07:15 Hong Kong Shipment Received At Transit Point.
14 Oct 2011 03:28:36 Hong Kong Shipment Arrived In Warehouse
13 Oct 2011 21:14:00 Shenzhen Shipment In Transit.
13 Oct 2011 20:31:32 Shenzhen Shipment In Transit.
13 Oct 2011 20:01:12 Shenzhen Shipment Collected From Sender.
I called Apple and complained about not receiving the phone on launch day, this is an excerpt from an email a rep sent me later today:
" Thank you so much for your email .......... I will make sure that your feedback will be sent to my Manager. I understand that you have been a loyal customer to Apple, we value you as our customer and as we want you to stay happy with your purchase, as promised over the phone, I will give you something in return for the inconvenienced this has caused you. I will monitor delivery for you until you finally receive it and check on what I could give you. In the meantime, you could also advise me if you have some accessory in mind that you would want to have that is around $100. Thanks and Have a good weekend! "
Still annoyed though as I go away for 2 weeks on Tuesday and if it's not here by Monday then I'll have to wait.
14 Oct 2011 15:41:22 Hong Kong Shipment In Transit.
14 Oct 2011 04:07:15 Hong Kong Shipment Received At Transit Point.
14 Oct 2011 03:28:36 Hong Kong Shipment Arrived In Warehouse
13 Oct 2011 21:14:00 Shenzhen Shipment In Transit.
13 Oct 2011 20:31:32 Shenzhen Shipment In Transit.
13 Oct 2011 20:01:12 Shenzhen Shipment Collected From Sender.
I called Apple and complained about not receiving the phone on launch day, this is an excerpt from an email a rep sent me later today:
" Thank you so much for your email .......... I will make sure that your feedback will be sent to my Manager. I understand that you have been a loyal customer to Apple, we value you as our customer and as we want you to stay happy with your purchase, as promised over the phone, I will give you something in return for the inconvenienced this has caused you. I will monitor delivery for you until you finally receive it and check on what I could give you. In the meantime, you could also advise me if you have some accessory in mind that you would want to have that is around $100. Thanks and Have a good weekend! "
Still annoyed though as I go away for 2 weeks on Tuesday and if it's not here by Monday then I'll have to wait.
$100 freebie is decent, although i think im going to try my luck by turning up at the Apple Store in Sydney tomorrow and see if i can get one. Then just return my pre-order.
I don't get it, others in Australia have had theirs shipped already and have tracking information? I ordered within minutes! I get the feeling my status will not change today.
Yeah i ordered within minutes as well and am still preparing to ship. People are getting compensation that already have shipping info. I want to call up again and complain that we ordered at the same time so why are they ahead of me? What time do the call centers operate?
133 622 Supposably closed at 6pm, but they answered about 45min ago, just try ring and see if they are still open.
I had mine just delivered by UPS at my office.
London - UK
Now I can spend the weekend discussing some interesting topics with Siri....
London - UK
Now I can spend the weekend discussing some interesting topics with Siri....
I am going to call them tomorrow. Because I was told this morning that my status would change to Shipped in a few hours and I will receive a notification. And it's a no go. I told them I stayed home today just in case there was something wrong with the system and maybe I wasn't updated, and nothing ever came. She said she would let me know how she can reimburse me. All I wanted was my iPhone on Friday like everyone else. Yeah a case might be nice but they have already disappointed me and ruined my customer satisfaction. I don't think I will be pre-ordering with them again. I really think the ACCC would classify that as misleading advertising before purchase.
Perfect, youve answered my last question... I never thought of trying to track with UK Mail! I can now track it through its final stages...
Thanks
Tomorrows a Saturday, do you know for sure they are open?
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Well now that every country has got their iPhones this is just an Australian forum really.
So my White iPhone 4S 64GB left Anchorage, AK and decided to fly past Canada and over to Louisville, KY...
I happened to have checked a few minutes later and status updated to arriving in Mount Hope, ON. There's hope (pun intended) that I could still *possibly* have a UPS driver knocking on my door today if they fly it to my local depot early this morning, but at least I should be seeing it by the latest on Monday and not the 19th as stated in the email Apple sent to me yesterday.
For the record, tracking my iPhone via UPS it has never actually stated a delivery date.
How is it for all you lucky ones who have it already?
I happened to have checked a few minutes later and status updated to arriving in Mount Hope, ON. There's hope (pun intended) that I could still *possibly* have a UPS driver knocking on my door today if they fly it to my local depot early this morning, but at least I should be seeing it by the latest on Monday and not the 19th as stated in the email Apple sent to me yesterday.
For the record, tracking my iPhone via UPS it has never actually stated a delivery date.
How is it for all you lucky ones who have it already?
It's Arrived!!
White 64gb iPhone 4s arrived at mine, London UK, thank you TNT & Apple and mostly thank you Steve
White 64gb iPhone 4s arrived at mine, London UK, thank you TNT & Apple and mostly thank you Steve
Well seeing as it is the same number listed on the American site, then possibly. I mean we are 15 hours ahead so tomorrow morning it's still going to be Friday afternoon in America... I'm not sure but I am going to give it a go. I don't even know where the call centre is, but it's worth a go. Because when they actually promise me, and say that it will definitely be shipped today, and it's not. Then they are lying to me. And I don't appreciate that, seeing as I've been a loyal Apple customer for a number of years now. First I was disappointed, but now 'm starting to feel angry. What is the point of having a customer service centre when they can't even service their customers properly!
I hope they do deliver...UPS is a hit and miss; in the last week I had another shipment clear in Mount Hope in the morning delivered by 10am - it was coming from US; two weeks before similar shipment was delayed by 1 business day - UPS citing customs delays. Both were small items shipped from US e-stores. If it was Fedex, I know they would have guaranteed delivery by certain date....Oh well.
Good luck to everyone getting their iPhones delivered today. I can't wait, I hope it comes early!
Although I can't track my order through UPS in London. None of the order numbers work
try UK mail, found my 4s,
13/10/2011 13:20 Collected
14/10/2011 06:04 At Delivery Location
14/10/2011 08:13 Out For Delivery
I just received a shipment notification. Searching the tracking details now. It better not be too long I will be even angrier!
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What a surprise, consignment not found. This never happened with any of my other products I purchased. They weren't pre-orders, but at least the tracking information was accurate and actually was there! Really unhappy with this service.
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What a surprise, consignment not found. This never happened with any of my other products I purchased. They weren't pre-orders, but at least the tracking information was accurate and actually was there! Really unhappy with this service.