My first attempt at ordering with Tesco gave me this email at 20:50. At 21:16 I got the following email:
Subject: Problems with your Tesco Direct order
We are sorry to inform you that we have had to cancel your Tesco Direct order.
Don't worry, from time to time problems do occur with processing payment cards, and this is usually due to one of the following reasons:
Not enough funds on your card (includes Buy Now Pay Later customers)
- You may have reached your credit limit
- If you placed your order using the Buy Now Pay Later option, you must have enough funds on your payment card to cover full cost of the order (even though you will not have to pay the full cost of the order until the end of the interest free period).
Problems with your bank/card issuer
- We may have experienced technical problems contacting your bank to make the transaction
- Your card issuer may have refused this transaction
To place your order again on Tesco Direct, we would recommend that you contact your bank to understand why your order failed, or use a different payment card.
Please note that it will usually take 3-5 business days for any payment card refunds to appear in your account. Cheque refunds will usually take 14 days to arrive.
We are sorry for any problems you may have had, but hope that you choose to shop again with Tesco Direct soon.
Kind regards,
The Tesco Direct Team
I checked my online banking and it appears that no hold on funds was placed at all. Maybe my bank did refuse them as I had made an Apple order earlier (2am) today.
I've just placed another order at 21:32 using a different card. Let's see what happens.