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iPad Mini 6 Users Complain of 'Jelly Scrolling' Issue in Portrait Orientation
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Nonsense. I read books and web pages all the time while scrolling on my iPad mini 4.
This is not a refresh rate issue. Previous Apple displays have been 60hz and no jelly effect.
No Apple display has ever had this problem, so it is unacceptable to overlook such a thing now.
Nonsense. No iPad has ever done that. I have owned all of them. In fact no Apple display has ever done that.
Apple is likely using moire than one display manufacturer and it’s probably affecting just one of the display manufacturers. I have mine on order. This will be the first thing I check. If it has it then back to the Apple store it goes. This is entirely unacceptable. No iPas, iPhone or Mac has ever had this.
This is not quite correct, many apple displays show this - including my 12.9 iPad Pro (M1) in portrait mode. Many have people have also shown the issue on their Mini 5 (in landscape mode). Plenty of other panels have this, including previous iPads, but not as pronounced. I’ve had every iPad there is, and I’ve never seen this issue as pronounced as it is on my new Mini.
Excellent video demonstrating the issue and comparing to other tablets:
So, I own a ton of ”i“ devices, so I went back and looked at them all, they all display this behavior. Every one of them, even my iPhone 12 mini. The only difference is what orientation you have it in where you see it. As I mentioned on my iPhone 12 mini I can see it in landscape orientation. It is harder to see only because there is very little room to see it. I think the reason people see it more on iPad mini 6 is because most people hold their minis in portrait more often and the screen is much longer in that mode so it is easy to see. This is a hardware issue, but I am going to tell you that it is a hardware issue that is not an issue because ever LCD and OLED do this. Most people use their iPad Pros in landscape mode but if you flip your pro to portrait you will see the same jelly effect, even on the Pro with 120hz. It would appear to me that Apple makes judgment calls about how the user will use any particular device to negate this issue a bit, guess they thought most people would use this mini mostly in landscape mode given its much wider display in that orientation.
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I am pretty sure you are seeing what you want to see, and not seeing what you don't want to see. The first two examples, especially the 2nd one, definitely show the jelly effect. The 3rd video is scrolled so fast that there really is no way to see anything useful from it. But this is definitely an issue on that specific mini 6. My iPad mini 5 nor my iPad Air 2020 do that, nor have I ever seen it on any of the other iPads I’ve ever owned.
It seems clearly Apple is using 2 different display manufacturers. Are there different model numbers for the iPad mini with different displays, one with the jelly gate and one that works well. If so whoever's iPad mini does not have jelly effect, can you please post your iPad model number, capacity, 5G or Wi-fi. Trying to see if there is something in common.
So, Apple confirms it’s how they work. So they all have it. On top of that, they are not going to pursue a fix, since that’s how they’re all supposed to operate (according to them).
Apple’s Response to Arstechnica:
“
Update, 9/28/2021: In response to our inquiry, Apple has told us that the "jelly scroll" issue on the sixth-generation iPad mini is normal behavior for LCD screens. Because these screens do refresh line-by-line, there is a tiny delay between when the lines at the top of the screen and lines at the bottom are refreshed. This can cause uneven scrolling issues like the ones observed on the iPad.
We maintain that this effect is noticeable on the iPad mini in a way that it is not noticeable on other 60 Hz LCD iPads we've tested, like the iPad Air 4 and the latest $329 iPad. There's also a clear dividing line down the middle of the screen in portrait mode, as observed in our testing and in the video linked below—it's not a problem at the extreme edges of the display. The upshot is that the company doesn't believe there is a hardware or software issue to "fix," and that the screen apparently is the way it is.”
Apple’s Response to Arstechnica:
“
Update, 9/28/2021: In response to our inquiry, Apple has told us that the "jelly scroll" issue on the sixth-generation iPad mini is normal behavior for LCD screens. Because these screens do refresh line-by-line, there is a tiny delay between when the lines at the top of the screen and lines at the bottom are refreshed. This can cause uneven scrolling issues like the ones observed on the iPad.
We maintain that this effect is noticeable on the iPad mini in a way that it is not noticeable on other 60 Hz LCD iPads we've tested, like the iPad Air 4 and the latest $329 iPad. There's also a clear dividing line down the middle of the screen in portrait mode, as observed in our testing and in the video linked below—it's not a problem at the extreme edges of the display. The upshot is that the company doesn't believe there is a hardware or software issue to "fix," and that the screen apparently is the way it is.”
I suppose you have to give them credit for replying while everyone can still return their devices, as I have now done.
Like I‘ve been saying this is normal behavior for an lcd…. They all do it. If you turn your iPad mini 5 landscape you will see it there as well. The extended length of the mini 6 just makes it much more obvious and the fact that they changed the physical top and bottom to be oriented the other way.
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I have a feeling you’ll have a lot of company joining you in that (myself, possibly)
To those who claim they can’t see it and your units are fine, be grateful you’re mind is compensating for you. I wish that were the case for me and all the others.
Really disappointed in this response from Apple. Other LCD panels may do this, but not to such a noticeable degree to the naked eye as on my new Mini.
I noticed this scrolling in landscape - I thought it was my eyes - never had this with a mini before. I can see it in portrait too. Not the end of the world but it is there - as long as that’s how it is, that’s how it is - as opposed to a problem with my unit.
What I don’t understand is why the app icons don’t go closer to the edge of the screen - if you choose between the icon sizes the screen still has the same amount of app icons on it. Strange.
What I don’t understand is why the app icons don’t go closer to the edge of the screen - if you choose between the icon sizes the screen still has the same amount of app icons on it. Strange.
I guess now it makes perfect sense why Apple went with this as their marketing shots! Haha. Leaning tower of Mini. I guess the signs were all there….🤪
