Maybe post pics? I am not sure what charger you got as Apple does not make a 29w Lightning to lightning charger. It may be the USB-c charger as they look very similar, but if not I would be prepared to return it to the store.I went to best buy to get the charging block..believe I got the wrong one :/
it has the lightning port end on it? would that work if i just bought usb-c lightning to lightning?