I cancelled my order with AT&T after I figured out the Next Up plan and saw that Best Buy was still shipping for launch day and still has the regular AT&T Next Year 24 month plan.
Pro Max, space gray, 256
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Carrier iPhone 11, Pro, Pro Max (2019) AT&T US Pre-orders, Orders and Delivery Status Thread
- Thread starter iDrummer3
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I cancelled my order with AT&T after I figured out the Next Up plan and saw that Best Buy was still shipping for launch day and still has the regular AT&T Next Year 24 month plan.
Pro Max, space gray, 256
Well... now I can see my iPhone Pro Max under my Installment Plans Menu...
Nice! Where can I check that?
Mine say contract pending.Well... now I can see my iPhone Pro Max under my Installment Plans Menu...
Just checked my status and it’s preparing to ship!
Anyone else get this?
Anyone else get this?
Sign into account. View and pay bill. See payment activity and options. Manage your installment plan.
Thank you. I will check that right now. My order status now says "Preparing to ship"
Does anyone know if they are preparing to ship in the order the orders were placed? I ordered at 8:11 eastern.
My ATT order status only says “ in progress” scheduled delivery says 9-20.
I ordered at 8:15AM eastern time on September 13th, on the MyATT app live pre-order event
I ordered at 8:15AM eastern time on September 13th, on the MyATT app live pre-order event
Okay, thank you. For some reason, I had no idea the actual terms had changed. If you see my post form my ordering experience, I did see the newly named "Next Up" program. I saw "early upgrade" for $5 extra and just assumed it would be the same early upgrade terms I've always had with both the Next 12 and Next Every Year Plans. In the order frenzy rush I didn't fully realize what I was getting.
Sure, I should have done my due diligence, but something about the wording AT&T uses is misleading and deceptive. I may be wrong, it may be black & white to some.
Anyway, to confirm, I did a chat with AT&T, which eventually got escalated to Loyalty where they actually called me. Not sure what I was expecting, and they understood my complaint. But nothing was going to change the fact that to get next year's iPhone at launch (assuming it's in Sept), I will have to make 3 additional payments ($140ish) to be eligible, and that's AFTER I've already paid them $75 to have the privilege to do so. That didn't sit well with me AT ALL.
Who would update their phone after 15 months? It's always been in 12/24 cycles, even when we signed the 2 year contracts. Who came up with 15 months? And I guess it's fine for people that update every 3 years. Personally, I don't know any, but I know they're out there. However, I don't have that willpower.
I also went to the AT&T store, literally, a few blocks away. The manager confirmed, that yes, this is the new plan, and no one is happy about it. She understood my my concerns, and when I told her both Apple and Best Buy were still offering the Next Every Year Plan, she told me to cancel and go with that.
Which is what I was planning anyway. And what I did.
Pre-ordered from Best Buy. Same as AT&T pre-order: Pro Max 256 Silver. Store pickup 9/20.
And next year I'll be more prepared. If this "Next Up" plan is all AT&T will be offering, I will sell my 11 Pro Max, pay off what I owe on the phone to AT&T, and purchase the iPhone 12 using Apple's Upgrade Program.
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Ordered at 7:52 am EAST (yep, 8 mins before of the official time) and mine is now saying "Preparing to ship".
[doublepost=1568517919][/doublepost]
I don't know this year... but in my experience... the time of the order has nothing to do... I remember people who ordered after me being receiving the tracking number and mine without update.
This year I ordered at 7:52 am and now it's saying "Preparing to ship".
[doublepost=1568517919][/doublepost]
I don't know this year... but in my experience... the time of the order has nothing to do... I remember people who ordered after me being receiving the tracking number and mine without update.
This year I ordered at 7:52 am and now it's saying "Preparing to ship".
Well everyone that is posting that they are showing "preparing to ship" ordered before me so it looks like they are going in order. Doesn't matter. As long as I get mine on Friday.
Pretty sure you should be getting it on launch day. I feel like the movement for my AT&T order this year is much sooner than last year. Either way I didn't get shipment information until the day before like midday.
Ok I feel a little better now.
My MNG 256gig promax says in progress. I ordered at 8:15AM.
I would’ve ordered at like 8:01AM but MyAT&T app crashed on me during live event preorder. And then I had to get back in line lol
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Okay, thank you. For some reason, I had no idea the actual terms had changed. If you see my post form my ordering experience, I did see the newly named "Next Up" program. I saw "early upgrade" for $5 extra and just assumed it would be the same early upgrade terms I've always had with both the Next 12 and Next Every Year Plans. In the order frenzy rush I didn't fully realize what I was getting.
Sure, I should have done my due diligence, but something about the wording AT&T uses is misleading and deceptive. I may be wrong, it may be black & white to some.
Anyway, to confirm, I did a chat with AT&T, which eventually got escalated to Loyalty where they actually called me. Not sure what I was expecting, and they understood my complaint. But nothing was going to change the fact that to get next year's iPhone at launch (assuming it's in Sept), I will have to make 3 additional payments ($140ish) to be eligible, and that's AFTER I've already paid them $75 to have the privilege to do so. That didn't sit well with me AT ALL.
Who would update their phone after 15 months? It's always been in 12/24 cycles, even when we signed the 2 year contracts. Who came up with 15 months? And I guess it's fine for people that update every 3 years. Personally, I don't know any, but I know they're out there. However, I don't have that willpower.
I also went to the AT&T store, literally, a few blocks away. The manager confirmed, that yes, this is the new plan, and no one is happy about it. She understood my my concerns, and when I told her both Apple and Best Buy were still offering the Next Every Year Plan, she told me to cancel and go with that.
Which is what I was planning anyway. And what I did.
Pre-ordered from Best Buy. Same as AT&T pre-order: Pro Max 256 Silver. Store pickup 9/20.
And next year I'll be more prepared. If this "Next Up" plan is all AT&T will be offering, I will sell my 11 Pro Max, pay off what I owe on the phone to AT&T, and purchase the iPhone 12 using Apple's Upgrade Program.
This is literally what I did as well. And also how I will proceed next year if AT&T doesn’t get rid of this ridiculous Next Up plan.
The only difference I have is that I’m considering returning my phone to Best Buy at launch if Sam’s Club calls me on the waitlist, just so i can get a $200 gift card from purchasing and activating there instead.
I'm debating switching to AT&T, but I would need to move to their unlimited plan $40x4=$160 + fees and taxes. I realize taxes are somewhat location dependent, but a lot of the fees aren't. If anyone is on the unlimited plan for 4 people, what do the taxes and fees add up to be? I'm thinking I'll be around $190 with fees and taxes? Right now I am on Verizon, but not an unlimited plan, and my fees are around $15.
Here is what I see for Surcharges / Fees & Government Taxes & fees per line.
Dave
Mine still shows In progressJust checked my status and it’s preparing to ship!
Anyone else get this?
[doublepost=1568553561][/doublepost]
When I do this it shows "Contract Pending" so I guess that is good!
