I did the online chat again to see what information I’d get about my order. I’d been told both that the phone would ship in the next two weeks and that it was shipped yesterday when I contacted customer service yesterday. Rep told me this morning it hadn’t shipped but he’d make sure it went out today. Just got tracking info for a Monday delivery. I had been in a “preparing to ship” status with no delivery date since earlier in the week.
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Carrier iPhone 11, Pro, Pro Max (2019) AT&T US Pre-orders, Orders and Delivery Status Thread
- Thread starter iDrummer3
- Start date
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Finally my phone shipped. Tracking number still hasn't updated so i don't know if its coming on Monday or Tuesday.
I did not need a signature. My iPhone 11 Pro Max Green came Fedex yesterday at 12:00PM.
my wife said it was a very loud bang on the door, with a package left briefly after the banging.
so that trick worked - not sure what the agent actually did but as soon as we disconnected I got both the Fedex text and ATT text that my phone will be delivered on Monday....so if you are having issues use the Chat - not phone to get some traction 
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Got mine yesterday, on launch day. This phone is awesome! Beautiful display. It is huge, but doesn’t feel over cumbersome.
Apple Arcade is sweet on this thing!!
[/URL]Got mine yesterday, on launch day. This phone is awesome! Beautiful display. It is huge, but doesn’t feel over cumbersome.
Apple Arcade is sweet on this thing!!
And so FINALLY got the email saying that my phone has shipped it’s apparently coming in through USPS the tracking info says “label created not yet in system” so can’t see delivery date but I’m assuming it’s gonna be Monday.
I’m sorry for everyone who pre.-ordered and still hasnt received their new iPhone. I’d be very upset.
When did you order yours again? Was it the 16th?so that trick worked - not sure what the agent actually did but as soon as we disconnected I got both the Fedex text and ATT text that my phone will be delivered on Monday....so if you are having issues use the Chat - not phone to get some traction
So I don’t really know how it happened but when I ordered my phone it upgraded the wrong line. I clicked on my line that is on the Next Every year and was going to trade in my XS Max. Here is my idea, wanted to see if anyone has done something similar.
I won’t be able to get to an ATT store before Thursday afternoon. My phone arrives Monday. I plan to keep it sealed and go to an ATT store Thursday and “return” it. Thing is, I don’t think they will have any stock Thursday so I want to “return” my phone and rebuy it on another line. I don’t see why they couldn’t do it since it will be factory sealed. Any thoughts?
I won’t be able to get to an ATT store before Thursday afternoon. My phone arrives Monday. I plan to keep it sealed and go to an ATT store Thursday and “return” it. Thing is, I don’t think they will have any stock Thursday so I want to “return” my phone and rebuy it on another line. I don’t see why they couldn’t do it since it will be factory sealed. Any thoughts?
You should be fine doing that. Might be able to call and get it resolved over the phone.
Just realized you are the thread starter and among the last to get your phone.
I’m in the same boat, getting Monday. First year since the 6 that I didn’t get a launch day phone.
Haha right. Irony at its best. I have told a lot of commenters to not worry that AT&T always comes through and delivers on time. Haha haha can’t make this stuff up.
I got mine delivered at 12PM on launch day! Ordered it on 9/13 at 8:15AM. ATT literally must have overnighted everyone’s iPhone 11 Pro on the 19th.
I don't know why they use USPS... Its because we are in PR and maybe its cheaper for them?
Correct! Last year they used FedEX and got mine on launch day. This year we are looking at tuesday or wednesday delivery.
Well my phone shipped yesterday but it said it shipped with UPSR. I'm guessing thats ups, but the ups website still doesnt show that tracking number in their system.
Nothing for me. I talked to a chat person and they said it would be delivered today, but ups doesn't work on sundays. So im beginning to think I'm not going to get it until Tuesday at the earliest. The tracking number doesn't even show up in their system yet.