Carrier iPhone 11, Pro, Pro Max (2019) AT&T US Pre-orders, Orders and Delivery Status Thread

[maj71303]

Deleted

 

[801FuNk801]

Went with the green 512 this year. Got in through the app early and was complete at 5:01PT with a September 19th delivery as of right now.

 

[Seth Matthews]

I have never ordered a preorder through AT&T's website. I got a confirmation email for the order and this was the page presented to me after placing it. Everything should be good, right?

 

[801FuNk801]

I got the same delivery date. While I was checking out it said 9/20 then upon check out it changed to 9/19.

Exact same thing happened to me.

 

[34 Volt]

I got the same delivery date. While I was checking out it said 9/20 then upon check out it changed to 9/19.

I checked my order status to confirm both my phones are ordered and it says 9/19 shipping date for both

 

[AriaAmante]

Got the Silver 256GB Pro Max with 9/20 delivery. I tried on my Mac, iPad and iPhone and my phone was the only one that worked

 

[giancoes]

Order went through at 8am got the iPhone 11 pro max 256 midnight green Question how do i check the order status? I went into the my AT&T app and I can’t find it anywhere

 

[ryanmcv]

Past experience with AT&T pre-orders tells me that the date listed on the order status page is actually the date the device will be shipped, not delivered. They almost always ship via FedEx Overnight for iPhone pre-orders. I wouldn't hold your breath for a September 19 delivery.

Anyways, got my pre-order in via AT&T's website just before 5:00am. Pro Max 256GB Space Gray.

 

[tellemfred]

Order went through at 8am got the iPhone 11 pro max 256 midnight green Question how do i check the order status? I went into the my AT&T app and I can’t find it anywhere

Give it a few hours and try again. I remember 2 years ago I wasn't able to see my order for the X for awhile. If you got a thank you for your order email you're fine.

 

[trek360]

Order went through at 8am got the iPhone 11 pro max 256 midnight green Question how do i check the order status? I went into the my AT&T app and I can’t find it anywhere

Att.com/checkmyoder

Worked for me

 

[eagleglen]

So I ordered my AT&T iPhone on the Apple app and I was able to get the old Next payment plan that was based on 24 months! I’ll also be able to upgrade at 12 months without that insane $5/month “privilege” fee! Seems like a strange oversight that one payment plan is available one Apple’s site and a different one on AT&T’s when they are both financed by AT&T. Anyways, if that’s anyone’s preferred option, it’s still available.

 

[mattkwi]

Edit: Good point! Didn't see # on there. Deleted

 

[mpayne2k]

Canceling a preorder is no big deal right? Currently my orders show "Your order can’t be changed at this time. If you’d like to make changes to this order, please try again in a few hours."

I decided to buy unlocked as the same model was still available for pickup on Sept 20 after my shipment window slipped to Sept 27-Oct 1 for the AT&T order.

 

[shaun3000]

I’m trying to do the BOGO offer but it defaults to 64 GB on the second phone and there doesn’t seem to be a way to change that.

 

[Steve686]

Pretty bold leaving your phone number out there.

 

[O-Sho]

For AT&T BOGO offer you need to add another line right?

 

[iBLAKEE]

Pro Max 256 Green ordered on the premier website with launch delivery. The AT&T Premier website was horrible, but I also ordered one on the Verizon Business website and it was smooooth.

 

[ryanmcv]

Canceling a preorder is no big deal right? Currently my orders show "Your order can’t be changed at this time. If you’d like to make changes to this order, please try again in a few hours."

I decided to buy unlocked as the same model was still available for pickup on Sept 20 after my shipment window slipped to Sept 27-Oct 1 for the AT&T order.

Did you order from Apple.com or from AT&T? This thread is intended for people who ordered directly from AT&T's website or app.

 

[shaun3000]

For AT&T BOGO offer you need to add another line right?

Correct.

 

[tellemfred]

For AT&T BOGO offer you need to add another line right?

Yes and it needs to be an Unlimited Plan

 

[ryanmcv]

Pro Max 256 Green ordered on the premier website with launch delivery. The AT&T Premier website was horrible, but I also ordered one on the Verizon Business website and it was smooooth.

My AT&T business account was switched from Premier to the standard myAT&T system a few weeks ago. We only have 3 lines so I guess they are taking smaller business accounts off of Premier. I actually miss Premier... the standard myAT&T account management page does not have nearly as many options to manage lines and features.

 

[Corsig]

I don't remember asking me if I wanted Apple Care to be included. Was it an option I overlooked?

 

[Xoterin]

I hesitated for a minute because the Next installment price was much less than I thought but I guess that's because it's over 30 months now and not 24 like my X was.

I have every intention of keeping this phone for 2 years but if I change my mind tomorrow can I call and add Next Up?

I believe you have 14 days.

 

[MJ22]

Pre ordered this morning. My confirmation email didn’t come through, but the order is correct under my order status. I used my laptop and it was an easy process—the app has been wonky for me all morning.

 

[joefrank64k]

Safari chocked for me and froze on the payment screen. Flipped over to firefox and flew through the order process.

THANK YOU for posting this!! I was so fixated on trying to get through the payment screen that I completely forgot to try another browser. Switched to Chrome and all is well!! Both Pro Max 256GB in green arriving on 09/20!!

Good luck to the rest of you!!