Here's the response I just received from Süti:
Hi there,
We understand your frustration with the arrival time of your package~ USPS & other local couriers are seeing longer processing times at import points in New York City, Chicago, and Los Angeles, following recent changes to U.S. de minimis rules which has increased package reviews by the US Government. As a result, your package is moving more slowly than usual.
We can assure you:
* Your shipment is still being processed by USPS or your local courier.
* Tracking should begin updating soon as the carrier advances your parcel to delivery.
* We’re monitoring this situation closely with our logistics partner.
If your order isn’t delivered within 18 business days of the ship date, please let us know and we will process a refund or complimentary replacement for you ♡
We’re sorry for the longer than usual delivery time and appreciate your patience. Your satisfaction matters to us and we are doing our best to improve our customer experience!
—
Süti Team
hey@suti.co
Shop → suti.co