Hi all, long-time lurker but I felt this would be relevant to share. Saw the Pitaka Sunset cases on here, really liked the design so I ordered one. My copy has a slight slant to the pattern which is most noticeable near the camera ring. I emailed Pitaka about it and their initial response boiled down to, "This is expected as the natural pull during the weaving process can cause subtle slanting in the weave."
After a bit of pushback I was able to get an exchange set up, but man. My last Pitaka case for the 16PM definitely didn't have a slanted weave. Folks who have more experience with Pitaka cases, is this normal or am I just getting gaslit by customer service?