I ordered AT&T Black 16gb....I should of opted for white! I feel like white is shipping faster.
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You will probably have good luck! my uncle walked into AT&T and got his phone this morning, while I am still waiting on my preorder.
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iPhone 5 Available to ship:2 weeks / Delivers Oct 5
- Thread starter calvin797
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I ordered AT&T Black 16gb....I should of opted for white! I feel like white is shipping faster.
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You will probably have good luck! my uncle walked into AT&T and got his phone this morning, while I am still waiting on my preorder.
I did and I get:
You have chosen a product that cannot be cancelled without canceling the other products.
Please select the related item(s) before submitting your cancellation.
____
It only lets me select the phone, not AppleCare because it's complete. What now?
If the status of your order is "Preparing for Shipment" or beyond, there is nothing you can do to cancel your order.
Feel like a tool
Anyone else feel like an idiot for getting locked into a pre order that won't show up for weeks while folks just walk into a AT&T store and buy one today? Can't even buy one at full price due to a per customer limit.
I'm sorry but the folks here defending this are wrong. This is a poor way to treat customers. I still love apple and not saying I won't keep using their stuff. But right is right and wrong is wrong.
Anyone else feel like an idiot for getting locked into a pre order that won't show up for weeks while folks just walk into a AT&T store and buy one today? Can't even buy one at full price due to a per customer limit.
I'm sorry but the folks here defending this are wrong. This is a poor way to treat customers. I still love apple and not saying I won't keep using their stuff. But right is right and wrong is wrong.
When you placed your order did it say "Delivers 9/21" or did it say "ships in 2 weeks"?
I did and I get:
You have chosen a product that cannot be cancelled without canceling the other products.
Please select the related item(s) before submitting your cancellation.
my thoughts exactly. they should either take preorders, or let people line up on launch day. but not both. then you just piss everyone off ha.
If it ships tomorrow the delivery date will still be 10/5.
Apple always goes conservative on delivery dates. If you get it on 10/5 I will be very surprised.
Yes. My order for a 32gb black AT&T ordered at 4:40am EDT is still processing.
By the way...I have it on good authority that Apple has implemented an algorithm to add 20 minutes to the shipping time for each time someone checks the status.
I "love" Apple and their ******** "Preparing for shipment" change... partly because I ordered about 50 minutes after pre-orders opened on Sept. 14th, initially it said 9/21, but by the time I had checked out it'd switched to a couple of weeks (so I fell into the Oct. 5th group).
I figured I'd give getting one in-person a chance (plus I'm a grandfathered FamilyShare plan member, so I could have done the method to get the unlimited data since we have a dumbphone line with upgrade available- didn't know about this method when I had preordered), but then very early this morning, I see that they'd changed it to "Preparing for shipment", so now I can't cancel my order online and thus who knows how it'll impact the UDP on my line. All the while, there was no line at the Verizon near me and they still have phones available.
The worst part? Seeing people who ordered several hours after I did get shipping notifications, and yet Apple hasn't sent me any shipment notice. **** Apple.
I figured I'd give getting one in-person a chance (plus I'm a grandfathered FamilyShare plan member, so I could have done the method to get the unlimited data since we have a dumbphone line with upgrade available- didn't know about this method when I had preordered), but then very early this morning, I see that they'd changed it to "Preparing for shipment", so now I can't cancel my order online and thus who knows how it'll impact the UDP on my line. All the while, there was no line at the Verizon near me and they still have phones available.
The worst part? Seeing people who ordered several hours after I did get shipping notifications, and yet Apple hasn't sent me any shipment notice. **** Apple.
Alright - I just kept calling back until it didn't kick me off the line, waited on hold for 20 minutes, and then the CS rep was able to cancel my order. She warned me it might take 24-48 hours for the upgrade to reappear on my ATT account, but since I assume I won't make it to a store with any phones left today, I'm not concerned!
It makes no sense that we "pre-ordered" the phone and didn't get it today, yet any random person can just walk into an AT&T/Apple store and pick one up.
I work from 7:30am-6:30pm today so I didn't have the luxury of making the line. It's BS
Order shipped
Ordered 32gb Black AT&T from Apple about 4:30am (East). Estimated delivery Oct5.
Phone went into "Preparing for shipment" yesterday and this morning I just found that the status has changed to "Shipped"...tracking information and all. The delivery estimate now says Sept 27!!! Also the package is being shipped from China.
Last Location:
Arrived - ZhengZhou, China, Friday, 09/21/2012
Ordered 32gb Black AT&T from Apple about 4:30am (East). Estimated delivery Oct5.
Phone went into "Preparing for shipment" yesterday and this morning I just found that the status has changed to "Shipped"...tracking information and all. The delivery estimate now says Sept 27!!! Also the package is being shipped from China.
Last Location:
Arrived - ZhengZhou, China, Friday, 09/21/2012
Yes. My order for a 32gb black AT&T ordered at 4:40am EDT is still processing.
By the way...I have it on good authority that Apple has implemented an algorithm to add 20 minutes to the shipping time for each time someone checks the status.
I am sure you are right, but I just can't help myself!!
Yea, I keep checking the site and nothing. I ordered at around 5-5:10am :-/ disappointed. Should have just went to the AT&T store.
One in hand, one on order
Last Friday ordered two phones from apple.com. Tried to order at 12a pacific time, but couldn't. Went to bed. Finally ordered around 5a:
Order #1 - 9.14 5:14AM, 16GB Black AT&T
Order #2 - 9.14 5:02AM, 16GB Black AT&T
Earlier this week received the notice the CSS notice from AT&T for both orders. Both orders also changed to Oct5 for delivery.
No additional update to either order until last night.
Order #1 - Credit card was charged. Status changed to preparing for shipment.
Order #2 - No charge, not change to status. Still processing and could be canceled.
This morning I decided to go by the AT&T store to see if I could score a phone. My plan was to cancel apple.com once I had one in hand.
I showed up at 8a at the AT&T store. The wait to get in was 1:15 minutes. A guy had driven over the from the Apple store and said the line and wait was way worse.
When I got in, then had one black left - a 64GB, but white in every size. They said black was by far the most popular.
I pulled up the apple web site and canceled order #2. The AT&T agent waited patiently, but after 10 minutes their systems still hadn't updated. Now I had the last black phone in the store in my hands but they wouldn't let me upgrade. Fortunately, I had another line on my account that was a week away from being eligible and the manager made an exception.
Now I wish I didn't cancel my other order. Oh well.
Be careful if you are doing the cancel and then purchase route real-time. The agent told me it could take 24 hours for their systems to update.
Last Friday ordered two phones from apple.com. Tried to order at 12a pacific time, but couldn't. Went to bed. Finally ordered around 5a:
Order #1 - 9.14 5:14AM, 16GB Black AT&T
Order #2 - 9.14 5:02AM, 16GB Black AT&T
Earlier this week received the notice the CSS notice from AT&T for both orders. Both orders also changed to Oct5 for delivery.
No additional update to either order until last night.
Order #1 - Credit card was charged. Status changed to preparing for shipment.
Order #2 - No charge, not change to status. Still processing and could be canceled.
This morning I decided to go by the AT&T store to see if I could score a phone. My plan was to cancel apple.com once I had one in hand.
I showed up at 8a at the AT&T store. The wait to get in was 1:15 minutes. A guy had driven over the from the Apple store and said the line and wait was way worse.
When I got in, then had one black left - a 64GB, but white in every size. They said black was by far the most popular.
I pulled up the apple web site and canceled order #2. The AT&T agent waited patiently, but after 10 minutes their systems still hadn't updated. Now I had the last black phone in the store in my hands but they wouldn't let me upgrade. Fortunately, I had another line on my account that was a week away from being eligible and the manager made an exception.
Now I wish I didn't cancel my other order. Oh well.
Be careful if you are doing the cancel and then purchase route real-time. The agent told me it could take 24 hours for their systems to update.