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just checked my card and it was charged too, but also still processing. keep me updated

This sucks. I ordered a Black 32GB, which one did you get? Hopefully, when we get ours, we won't have the problems with the "scuffs" or the "yellow tinted" screen. I actually HATE the yellow tint, I wish they could just give you the option to change the color temp instead of having to go and replace the phone.

Anyway, still no change in my order.

Ordered 5 - 5:15 AM EST on 9/14/12
Apple.com
Black 32GB AT&T iPhone 5
Ships in 2 weeks
Delivers Oct 5th.

Let me know if you have better luck than I do!
 
Just update for y'all. I was Oct 5 delivery.

Went to AT&T about 9:30am and got a couple. I just canceled my pre-order through the Apple Store app about 20 minutes before going into the store. And, had the cancellation email on my phone to show in case they didn't have it in their system.

AT&T said they will give you a golden ticket if they are out and you get one off the next shipment--which might be sooner than Oct. 5.
 
Went from "processing" to "preparing for shipment" And the delivery date is Oct 5th. Ordered a Black 32g for AT&T, however I also ordered a Black 16g for AT&T and that one still says "processing". Both phones were preordered on the 14th.
 
well if we DO get it Oct 5, don't expect a shipping email yet. Probably wont be until late next week or next Friday.
 
16 gig now preparing for shipment .. So both orders now waiting for that shipment notice.. Come on.. time for you to come home
 
Ordered at 5:10am 9/14 on apple.com
32GB AT&T

Last night changed to preparing for shipping. Pending charge on the Amex.

No change all day today.

Ok done with the melodrama....just get here already!!
 
It is absolute BS that ANYONE who pre-ordered the 14th be it 12am or 3pm doesnt have their phone at LEAST shipped today yet we can walk into varies stores and pick one up or go to an apple store this weekend or next week when they get more in stock. ALL pre-orders shouldve been accounted for even if that means no extra stock was left at any stores. That is poor planning and customer service. Like some one said you either do pre-orders or make people wait in line not both. Prepared for shipping or not EVERYONE should be allowed to cancel & go get their phone.

I pre-ordered 9/14 @ 6:45am / 32gig black ATT. Maryland resident. Still showing processing with no charge to my card yet. I also didnt get one today because i had a small window on lunch & just wanted to see if any stores even had stock which BOTH apple stores did but ATT stores didnt after 12pm.
 
Last edited:
Pending AmEx charge since late last night.... Switched to preparing to ship, overnight. So been preparing to ship for 12+ hours now.
I note that in China, it's approximately Saturday 5 am -- Do they ship outgoing from China on Saturdays? Sundays?

Hoping it actually gets shipped today or tomorrow.
 
things are moving along and they are working through the orders. If they are up to 4:30 am (Eastern Time) then that's at least promising.

For those that ordered in the next hour or so after that. :cool:

But they're not up to 4:30 b/c that would imply that those of us who ordered before that time have some updates. My stupid order is STILL processing! :mad:
 
My iPhone just showed up under my apple support profile. Does anyone know how many days this batch of shipped phones will take to get to Long Island, NY? My order went through at 4:50am 9/14
UPS still has this:

ZhengZhou, China 09/21/2012 10:20 P.M. Arrival Scan
09/21/2012 10:00 P.M. Departure Scan
09/21/2012 12:17 P.M. Origin Scan
China 09/21/2012 11:39 A.M. Order Processed: Ready for UPS
 
My iPhone just showed up under my apple support profile. Does anyone know how many days this batch of shipped phones will take to get to Long Island, NY? My order went through at 4:50am 9/14
UPS still has this:

ZhengZhou, China 09/21/2012 10:20 P.M. Arrival Scan
09/21/2012 10:00 P.M. Departure Scan
09/21/2012 12:17 P.M. Origin Scan
China 09/21/2012 11:39 A.M. Order Processed: Ready for UPS

Wed or Thurs
 
Pending AmEx charge since late last night.... Switched to preparing to ship, overnight. So been preparing to ship for 12+ hours now.
I note that in China, it's approximately Saturday 5 am -- Do they ship outgoing from China on Saturdays? Sundays?

Hoping it actually gets shipped today or tomorrow.

Yes, the initial pre-orders shipped from China on Sunday.
 
Ordered at 5:13am 9/14 on apple.com
16GB Black AT&T

Still in processing. Received an email yesterday afternoon, from apple to contact them and then the CSS email from AT&T this morning. Contacted apple, was reassured nothing is wrong and order will be shipped as soon as possible.

Per apple web site: Processing Items.
No charge or hold on card.
 
Order Timeline

For those who are keeping track of what and when is happening to orders:

I ordered:

Black, 32GB, ATT on 9/14 at approximately 6:30 AM CDT.
Available to ship in two weeks with delivery on October 5.

Today:

9/21 between 1:00 and 3:00 PM CDT: Pending charge on card.

9/21 between 3:00 and 4:30 PM CDT: Preparing to ship on apple.com account.

Where do I find the serial number that some of you have been using to locate your phone?
 
For those who are keeping track of what and when is happening to orders:

I ordered:

Black, 32GB, ATT on 9/14 at approximately 6:30 AM CDT.
Available to ship in two weeks with delivery on October 5.

Today:

9/21 between 1:00 and 3:00 PM CDT: Pending charge on card.

9/21 between 3:00 and 4:30 PM CDT: Preparing to ship on apple.com account.

Where do I find the serial number that some of you have been using to locate your phone?

I believe you use your phone number (the one you have on file in your apple account) as a reference on the UPS tracking system.
 
For those who are keeping track of what and when is happening to orders:

I ordered:

Black, 32GB, ATT on 9/14 at approximately 6:30 AM CDT.
Available to ship in two weeks with delivery on October 5.

Today:

9/21 between 1:00 and 3:00 PM CDT: Pending charge on card.

9/21 between 3:00 and 4:30 PM CDT: Preparing to ship on apple.com account.

Where do I find the serial number that some of you have been using to locate your phone?

The serial number will show up on your Apple Support profile page.

https://supportprofile.apple.com/MySupportProfile.do
 
For those that tracked with their phone number, how exactly did you do that? When I go to UPS I see no option to put in a phone number?

Click on Tracking in the "menubar" then on the left click on "Track By Reference" and put in your billing phone number as the reference number.
 
Apple.ca unlocked orders

Started lurking this thread this morning since there was no activity in my order until about an hour ago since going into Processing Items on the day of order.

Ordered: Sep 14 at 6:25am EST; received confirmation email at 6:35

It has now changed to:

Preparing for Shipment
Not eligible to cancel or return
Why?

Qty: 1
iPhone 5 32GB Black & Slate (GSM)
Available: 2 weeks
Delivers 9 Oct via Standard Shipping

Here's hoping it will come before Thanksgiving (Canadian) long weekend!
 
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