If I'm correct, the iphone 4s had this also, and no fix. Why would Apple fix it now if they didn't fix it then ? They must have known of the issue for the iphone 5s and decided to ignore it. Just my guess. I have a friend that has a check smartphone (unknown manufacture) and I tried his on a kitchen table, not very level and it read "0"...Go figure.
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iPhone 5s accelerometer/gyroscope/compass values incorrect
- Thread starter tharepairguy
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If I'm correct, the iphone 4s had this also, and no fix. Why would Apple fix it now if they didn't fix it then ? They must have known of the issue for the iphone 5s and decided to ignore it. Just my guess. I have a friend that has a check smartphone (unknown manufacture) and I tried his on a kitchen table, not very level and it read "0"...Go figure.
I'm sure some low level engineer probably discovered it while testing, and probably did report it. And, just like with apple maps, it probably went up the chain of command to the point where it stopped short of Cook's desk and the decision was made to ignore it and hope it would not be widespread. Right now at Apple there is some engineer saying to himself "I told them this was a major issue and they ignored my warning" Apple's response will be to fire that engineer.
As someone posted in a different thread, you can calibrate the phone to work properly with a third party measuring app. Therefore, I believe this is a software issue that can be remedied by Apple, perhaps by pushing out a patch that applies only to 5s's.
I never used the term "Fanboy" before, but the fanboys are trying to kill the messenger in that Forbes piece.... and he was being generous with his assessment of Apple's ability to fix this!
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Yea I noticed that. maybe Ill create an account later and defend him and refer them to this 28 page thread.
The problem with this idea is that the phone doesn't know what the zero baseline is. So if apple comes out with calibration software, and you set it on your table that is off by 1 degree and you use that to begin your calibration, your new zero will be off by 1 degree. You are going to need a good level to even begin the calibration. People are not going to run to the store to pay $20 for a decent level to calibrate their phone properly. Apple has a mess on their hands.
My guess is they will calibrate them at the factory and we either have to replace them or Apple will send the software and a level tool to the genius bars where we can take in our phones.
If I recall don't the galaxy phones s3/s4 have a built in calibration option in setting?
If I recall don't the galaxy phones s3/s4 have a built in calibration option in setting?
talked to a senior advisor today, first he suggested plugging in phone for 90 mins with screen off and "do not disturb" on. so I did, when I picked up the phone the level app was still going. still off, what a waste of time.
He did say he believes it to be software related. I just wanted it noted on my account before 14 days were up for future wiggle room if needed.
He did say he believes it to be software related. I just wanted it noted on my account before 14 days were up for future wiggle room if needed.
It should have nothing to do with panoramic pictures since it'll just be relying on the lens module.
Couldn't they add a calibration mode similar to what other apps use (where you turn it different ways on its various axes, etc.)? It seems like if the developers of TiltMeter (which I tested--it's actually pretty good) can pull it off, Apple should be able to as well, right?
The calibration mode would have to be a system setting- not just for the compass app. The whole phone is affected including the parallax with this tilt problem.
I showed the Forbes article to my wife, and we were off to the Verizon store. She was still hesitant, but exchanged the 5s for an HTC ONE. The manager at the Verizon store said she hadn't heard about this issue, but then said she was hoping there wasn't going to be a mass returning of the phone. She also said she had hoped for more from the 5s, but that's subjective. This was our final day to return the 5s BTW.
Fudge
So I was on the phone with the apple representative. So recap. I was told to put the phone on DO NOT DISTURB for 90 minutes. Didn't work obviously. Then I was told to do a factory reset to figure if it was a hardware issue. I restored and still off by 4 degrees using bubble level app. I was told I will get a replacement. They make you go through all these steps because they said they are required to test every possibility before having a replacement option.
Here is the thing though. I am running iphone 5S white 32GB with version 7.0.2.
My girlfriend also has the iphone 5S with 16GB Black running with version 7.0.1.
Hers is a lot better. She is getting 0.8. That is within the +-1.
I am off 4.
I was told by the representative that 7.0.2 update was also to fix gyroscope problem.
So its either a software 7.0.2 issue. Or if you are still having a problem with 7.0.1, It's hardware I believe.
So I was on the phone with the apple representative. So recap. I was told to put the phone on DO NOT DISTURB for 90 minutes. Didn't work obviously. Then I was told to do a factory reset to figure if it was a hardware issue. I restored and still off by 4 degrees using bubble level app. I was told I will get a replacement. They make you go through all these steps because they said they are required to test every possibility before having a replacement option.
Here is the thing though. I am running iphone 5S white 32GB with version 7.0.2.
My girlfriend also has the iphone 5S with 16GB Black running with version 7.0.1.
Hers is a lot better. She is getting 0.8. That is within the +-1.
I am off 4.
I was told by the representative that 7.0.2 update was also to fix gyroscope problem.
So its either a software 7.0.2 issue. Or if you are still having a problem with 7.0.1, It's hardware I believe.
....
So I downgraded my firmware to 7.0.1. It was still the same. I think it's a hardware issue.
So I downgraded my firmware to 7.0.1. It was still the same. I think it's a hardware issue.
when I open compass, and it asked to calibrate with that ball inside the circle thingy, NOW it don't move when I tilt the screen. nothing happens until 10 seconds or so later and it will switch to the compass as if its calibrated. It used to show the ball going around and around. WTF?
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NO, its a hardware issue that needs software calibrations to offset its shortcommings. there is no software fix YET, so any firmware before the fix will have the same problem.
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NO, its a hardware issue that needs software calibrations to offset its shortcommings. there is no software fix YET, so any firmware before the fix will have the same problem.
I believe that the only way to fix this problem is for iOS 7 to allow the user to make a persistent calibration. The user can then calibrate against their own physical level tool, or take to an Apple store for calibration.
Something is wrong with the manufacturing process if iPhones are leaving the factory without being calibrated.
Something is wrong with the manufacturing process if iPhones are leaving the factory without being calibrated.
If some 5s are fine and most are not, then the issue arises if this can be fixed at all. If they send out a blanket software recalibration update to take into account the error, then the phones that are actually correct would then have an error. Is it possible that the phones leaving the factory were never calibrated at all by mistake? Could it be a fix they send individually to those that report the problem?
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Easy way to get a free phone every time you break the glass. Tell them you thought you had put it on a level table because the gyro said the angle was zero, and that it slid off the table and broke because the gyro is off 4 degrees.
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Easy way to get a free phone every time you break the glass. Tell them you thought you had put it on a level table because the gyro said the angle was zero, and that it slid off the table and broke because the gyro is off 4 degrees.
S
syd430
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What I don't get is why the 5c isn't having this issue. If the source of problem really is because of the component switch, you'd think that out of all phones, the 5c would also get the new cheaper, lesser spec'd component. Is there a teardown anywhere of the 5c that lists which accelerometer/gyro was used?