So last night I tried to backup my iPhone 5S onto iTunes. My phone crashed, was stuck on the Apple logo, so I spent all night updating the software to the new iOS with it in safety mode. When it finally came back on, I could get into my phone but everything was very slow and clunky. This morning while using it, it froze and I had to reset it to get it back. Once it came back on, the phone had been wiped. No photos, no videos. I have no iCloud backup as I never really understood how to work it, and no iTunes backup either. I've looked online for iPhone recovery programs. I've tried quite a few, but all of them never get past the analysis stage and fail. Then I checked checked in the settings of the phone too, and although it says I have no photos, I only have 1.8GB out of 27.89 GB left. When on iTunes, I can see that photos takes up the majority of the storage. Also when trying to access the phone through file explorer it says the memory is almost full, yet when I go into it it's empty. I had over 8000 photos on there, two years worth so I would be devastated if I've lost them. Has anyone got a solution? Any way I access the photos and take them off my phone?