Well I'm afraid I'll have to disagree with that. IMO the average consumer goes for a brand they know well as they see everyone has one so "it must be good". What most of us do is research the device we want to buy and then after outweighing the advantages and disadvantages of a few phones shortlisted, find the one that suits our needs and justifies it's price tag. Like what the op is trying to do. The majority of consumers don't do that however.
When I ask people why they use an iPhone I usually get a responses like "because it's apple" or "everyone has one" instead of " because their hardware and software quality is second to none"
You do have fair points. The apple brand is synonymous with quality, it just works yada yada. I feel that well founded. Samsung is equally well known, it's known for many many features and big phones. My wife is Chinese, all of her friends have an iPhone or a galaxy. All. Most of those are bought cos its an iPhone, cool as, those that bought a big Galaxy, also cool as.
But what I have found is those with iPhones, often they saw cool stuff from friends. Galaxy, not so much, just that is a super cool big phone. This is all anecdotal off course, but at the end of the day, are iPhones crap hardware, crap ios, etc, or not. Is the Galaxy just a plastic fantastic and meh? No to both.
I can argue the pros and cons of both, doesn't worry me, and that's a good way to be. If ios was licensed to be on a Galaxy or HTC or lg or lumia, could I use one of those? Quite possibly. But that's not the case, but I have been very happy with my iPhone's from 4 to 6 plus. Maybe I've been lucky, glitches few and far between, very few and far between. The overall,package of the phone, iPad, rMBP work wonderfully together. Those that prefer a Google ecosystem or windows ecosystem, good on them.
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No trolling here sir just calling like it is.
Correct. You cannot be trolling if you are extolling the virtues of Apple devices on an apple forum. I called the bob guy a troll, but although he is technically, it's being a sound conversation IMO.