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Carrier iPhone 7/7+ Sprint Pre-Order Thread
- Thread starter OVOElias
- Start date
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Remember, backup your phone, also disassociate your apple watch if you have one and then activate the new phone.
Stunts like this make me wonder, if they are able to do this for certain people, do they not have stock sitting around?
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I see a lot of people ranting about being charged for their order, but I don't see a lot of people getting actual shipping information. Maybe I missed it. Most people have been charged here also but doesn't mean it's shipping.
So when you order they give you the delivery date? And is there still the lease option or is it pay in full?
You can choose lease/installment or pay full price
Delivery date depends on the phone you get. Originally, i ordered the 128gb MB 7p from Sprint but those were on 2-3 weeks backordered on BestBuy so I went up in storage (256gb). I'm paying $17 for 2 day shipping so I'll get it on Tuesday. 1 day shipping $34 and free shipping (5 business days) were also available.
I had a preorder that I placed on the 15th for a 32gb silver plus. I wanted a mb but the shipping for those were supposed to take longer. It was supposed to be delivered between the 23rd and the 30th. Right before Sprint pushed back the date I was able to find a 32gb gold plus at a local Apple store. I cancelled my order and purchased that one on Sprint's installments about a week ago.
Yesterday out of curiosity I checked the reservation site and found that the Apple Store had a 32gb mb plus. I was able to reserve it, return the gold phone, and purchase the mb one still under Sprint installments. I am l loving the mb one. If you are still waiting on a preorder, the reservation site for Apple is still worth a try
Yesterday out of curiosity I checked the reservation site and found that the Apple Store had a 32gb mb plus. I was able to reserve it, return the gold phone, and purchase the mb one still under Sprint installments. I am l loving the mb one. If you are still waiting on a preorder, the reservation site for Apple is still worth a try
Did you order in store or online and do you know if the lease/installment payment is added to your sprint bill or paid to Best Buy?
I ordered online about 3-4hrs ago.
And yes, the lease/installment will be added to your sprint bill.
Hey all,
So I have bad news, but at least it is some news.
I just got off of the phone with the escalations rep that i have been dealing with, who is actually very helpful and honest. He told me that i was lied to about my phones being in the warehouse, and that the black 128 plus is still on backorder and will not be shipped until the 10 at the earliest. He said what we have expected all along, that the reps are at the mercy of sprint, that they know nothing more than what we see on the myorder page, and that they have a time that they are allowed to devote to people on the phone or chat, once that time passes they are allowed to try to get them off the phone.
So, if you, like me, are looking for the rebate deal for turning in your old phone, you, like me, are boned. The only option we have is to wait or cancel. He told me that i could cancel and it would take an hour or 2 to show up on the account.
Now, we need to take the fight to Sprint as a company, together. Do we want to start a petition about the transparency of the process, about the misinformation willfully given to us, and encouraged by sprint? There is no reason for this type of treatment. If the phones are backordered, tell us they are backordered and let us make decisions based on that information. If you signed a contract under the belief, supplied by sprint, that your phone would arrive before now, tell them you want out of your contract under constructive fraud, collateral estoppel or detrimental reliance. Contracts are not enforceable if these elements are found.
Like others have said, we are not mad that are phones are taking forever, we are mad that we were told they wouldn't take forever, and have only been provided as little information as possible.
I started a petition. Please Sign up and let me know of changes you'd like made!
https://www.change.org/p/marcelo-cl...source=share_for_starters&utm_medium=copyLink
So I have bad news, but at least it is some news.
I just got off of the phone with the escalations rep that i have been dealing with, who is actually very helpful and honest. He told me that i was lied to about my phones being in the warehouse, and that the black 128 plus is still on backorder and will not be shipped until the 10 at the earliest. He said what we have expected all along, that the reps are at the mercy of sprint, that they know nothing more than what we see on the myorder page, and that they have a time that they are allowed to devote to people on the phone or chat, once that time passes they are allowed to try to get them off the phone.
So, if you, like me, are looking for the rebate deal for turning in your old phone, you, like me, are boned. The only option we have is to wait or cancel. He told me that i could cancel and it would take an hour or 2 to show up on the account.
Now, we need to take the fight to Sprint as a company, together. Do we want to start a petition about the transparency of the process, about the misinformation willfully given to us, and encouraged by sprint? There is no reason for this type of treatment. If the phones are backordered, tell us they are backordered and let us make decisions based on that information. If you signed a contract under the belief, supplied by sprint, that your phone would arrive before now, tell them you want out of your contract under constructive fraud, collateral estoppel or detrimental reliance. Contracts are not enforceable if these elements are found.
Like others have said, we are not mad that are phones are taking forever, we are mad that we were told they wouldn't take forever, and have only been provided as little information as possible.
I started a petition. Please Sign up and let me know of changes you'd like made!
https://www.change.org/p/marcelo-cl...source=share_for_starters&utm_medium=copyLink
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I too canceled my order and went to Best Buy, Verizon's ship date was 11/23, seems as if Best Buy are moving much faster, I ordered the jb 7+, 128gb and my new ship date is 11/7-11/16, hoping early nov as no jb+'s are available for pick up at any store in ohio
I think we all knew the reps have nothing more than what we already know from the myOrder page. But you're right. The difference is when they pretend to know more and give our false information just to get the customer off the phone/chat. And it backfires when what you're told isn't met and then another rep has to deal with the dishonesty provided by the previous person. It's a nasty vicious cycle.
I did see some jb 256 gb 7 +'s that were available for pickup today or ship by oct 7th
Most of the ship dates are estimates of the dates your phone will be shipped/delivered by. If they get them in earlier, they will ship earlier. Sprint or Verizon may get more in before best buy does and deliver it a full 1 or 2 weeks early while Best Buy is only able to deliver by 11/7-16th. It's a Gamble you take I guess.
I started a petition. Please Sign up and let me know of changes you'd like made!
https://www.change.org/p/marcelo-cl...source=share_for_starters&utm_medium=copyLink
https://www.change.org/p/marcelo-cl...source=share_for_starters&utm_medium=copyLink
So...I complained about my 7+ 128GB Silver not shipping and the date change...2 hours later I got tracking...YAY!!!!
So you're saying if Best Buy gets them in earlier than expected, they won't ship them
Who did you complain to?
Funny how a few people complained and were able to get tracking. Sprint's gotta be playing games.
It's time for
Who did you complain to?
Funny how a few people complained and were able to get tracking. Sprint's gotta be playing games.
It's time for
Complained to general sprint chat....
Just got tracking for 7+ 128 Jet Black. Ordered in store on 9/9 around 3pm est