http://shop2.sprint.com/en/legal/os_shipping_taxes_popup.shtml?ECID=vanity:ship
Think he was just quoting the shipping times Sprint updated today. If I understand how those work, they're for new orders from today on.
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Carrier iPhone 7/7+ Sprint Pre-Order Thread
- Thread starter OVOElias
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http://shop2.sprint.com/en/legal/os_shipping_taxes_popup.shtml?ECID=vanity:ship
Think he was just quoting the shipping times Sprint updated today. If I understand how those work, they're for new orders from today on.
That looks to be the case.. PHEW!!! I guess we just all have to hold tight and play the waiting game!
I called that number which is Sprint order support. They guy told me 9/23 for my 7P 256 Black. He asked for my order number put me on hold to check inventory which could have been BS. Lol
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I just got off the phone with them as well. I ordered the 7P 128 gb Black on 9/9 at around 1:20am PST(as soon as website was back up). I have the "will ship by 9/30". The rep told me that there is a backorder but he said that there is a very good chance i will get it sooner. He said they keep getting shipments and once the 16th hits, it would ship in 2-5 days. He said a lot of orders are just sitting in the warehouse right now so once they ship they will email a tracking number.
Im still hoping to get it on release day, but as other people are mentioning, it feels like Sprint just overestimated dates to keep everyone from being even angrier if it didn't ship on time lol
I called the 800-639-6114 number and the person basically read what is on my sprint.com/myorder page:
Last updated: 09/13/2016
Product ID Description Qty. Order Date Tracking #
190198047946 IPHONE 7P JET 128GB KIT 1 2016-09-09
Status: Your order for the iPhone 7 Plus Jet Black 128GB has been received and will ship by 10/7 if ordered before 8AM CT on 9/9. Your order will ship by 10/21 if ordered between 8AM CT and 11AM CT on 9/9. Your order will ship by 11/11 if ordered after 11AM CT on 9/9. You may track the progress of your order at www.sprint.com/myorder. Additionally, keep an eye out for a shipping email with your tracking information. Thank you for your patience.
Not very helpful of them.
Mine was ordered at 1:20 AM Pacific on 9/9.
Last updated: 09/13/2016
Product ID Description Qty. Order Date Tracking #
190198047946 IPHONE 7P JET 128GB KIT 1 2016-09-09
Status: Your order for the iPhone 7 Plus Jet Black 128GB has been received and will ship by 10/7 if ordered before 8AM CT on 9/9. Your order will ship by 10/21 if ordered between 8AM CT and 11AM CT on 9/9. Your order will ship by 11/11 if ordered after 11AM CT on 9/9. You may track the progress of your order at www.sprint.com/myorder. Additionally, keep an eye out for a shipping email with your tracking information. Thank you for your patience.
Not very helpful of them.
Mine was ordered at 1:20 AM Pacific on 9/9.
Was just told by order support on the phone that my iPhone plus black 128gb black is still in backorder but will ship by the 16th. Not sure if that's true but we will see.
How long did the call take? Just curious. Might try to do it through LiveChat on Sprint's website. I hate calling companies lol
I will personally be very upset if we do actually have to wait for our phones. We all stayed up until the crack of dawn just to secure our place in line, but Sprint being Sprint, they screwed it up and dropped the ball. If we held our side the way we should, shouldn't Sprint be working in overdrive to make sure that we- their very loyal and very-much-bill-paying customers- get our devices in a timely manner?
Sprint has made some dumb choices in the past (Samsung Instinct promotion, anyone? Remember that miserable flop?) and they have let their customers down too many times to count, but this one really has me frustrated. Especially because they explicitly told me that their servers were running updates (what exactly that would help, I haven't the slightest) in order to handle the deluge of traffic.
Sprint has made some dumb choices in the past (Samsung Instinct promotion, anyone? Remember that miserable flop?) and they have let their customers down too many times to count, but this one really has me frustrated. Especially because they explicitly told me that their servers were running updates (what exactly that would help, I haven't the slightest) in order to handle the deluge of traffic.
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Honestly, calling order support is a waste of time right now, since you don't know how reliable their information is. Your time would be better spent trying to find someone on Twitter or Reddit that actually works in a Sprint warehouse to let you know where they are in the shipping process and what phones they have inventory of. Seriously. I did this the last two years and was reassured about receiving a phone on release day even though the order status said otherwise. I'm not even bothering with it this year because I'm not as worried as I had been in the past about when I'd get my phone.
That's complete BS, they should've alerted everyone right when the pre-ordering went up that the Jet Black models were not available. If that had been the case, I would've gone with the normal black.
Here is to hoping! I ordered the exact same kit as you but my order wasn't put in until 11pm on 9/9.
If we're getting the phone on launch day, will we know beforehand? Do we get a tracking number and/or email from Sprint?
By any chance did anyone order an iPhone 7 - 129GB - Black on the 10th? By the time I ordered mine it was around noon on the 10th. I've been told I have overnight shipping, and it should ship by the 16th. Anyone get an email about tracking who ordered their phone on the 10th yet?
The previous times I pre-ordered, I was shown that I'd receive the device on release day. However, I wasn't sent an update and/or tracking info until just a few short hours before the device arrived at my house.
I find it hard to believe that Sprint doesn't have a single Jet Black iPhone available for launch day. I've learned to not take estimated shipping dates seriously. My 4s and 6s Plus from Sprint all arrived on launch day with estimated dates at least a week in the future and I was able to pick up a 5s a few days after release even though they estimated that it would be 3 weeks until they had any in stock. (5s didn't have a preorder) Even my Apple Watch came a month and a half before it was supposed to when I was late to the game in preordering.
If I had to guess, anyone who falls in that 10/7 bubble for the Jet Black will be receiving it on launch day... or maybe that's just wishful thinking on my part.
If I had to guess, anyone who falls in that 10/7 bubble for the Jet Black will be receiving it on launch day... or maybe that's just wishful thinking on my part.
*Gmail beeps*
*frantically checks phone*
*Irrelevant email from Tumblr appears*
*frantically checks phone*
*Irrelevant email from Tumblr appears*
I find it hard to believe that Sprint doesn't have a single Jet Black iPhone available for launch day. I've learned to not take estimated shipping dates seriously. My 4s and 6s Plus from Sprint all arrived on launch day with estimated dates at least a week in the future and I was able to pick up a 5s a few days after release even though they estimated that it would be 3 weeks until they had any in stock. (5s didn't have a preorder) Even my Apple Watch came a month and a half before it was supposed to when I was late to the game in preordering.
If I had to guess, anyone who falls in that 10/7 bubble for the Jet Black will be receiving it on launch day... or maybe that's just wishful thinking on my part.
I really hope you're right
Oh we will... right before thanksgiving!
That's the same thing I been saying. I can't believe. Its the newest color and of course everyone is going to want it...and the carrier absolutely has NONE in stock. Its just too hard to believe. I can see if it became backordered down the road, but that's not the case.I find it hard to believe that Sprint doesn't have a single Jet Black iPhone available for launch day. I've learned to not take estimated shipping dates seriously. My 4s and 6s Plus from Sprint all arrived on launch day with estimated dates at least a week in the future and I was able to pick up a 5s a few days after release even though they estimated that it would be 3 weeks until they had any in stock. (5s didn't have a preorder) Even my Apple Watch came a month and a half before it was supposed to when I was late to the game in preordering.
If I had to guess, anyone who falls in that 10/7 bubble for the Jet Black will be receiving it on launch day... or maybe that's just wishful thinking on my part.