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Finally my iphone 7+ 256gb black is preparing for dispatch and theres a hold payment on my credit card. Delivery date still 20-22 sep
 

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Exactly the same as me mate for the Apple Watch. Basically the Apple Pay payment was somehow blocking all other attempts at paying (I tried two separate cards!) so I phoned Apple, they removed the Apple Pay payment device attempt and gave them card details over the phone. Sorted!

How long did it take to go to preparing for despatch after updating your card details?
 
can't believe it.

checked my order and it was awaiting payment....

So I go on update details and it fails constantly, try a different card, nope, nothing.

So I noticed ship address has a county in and bills to doesn't so I add that, now my order is back to flipping processing!!

gutted! seems like I have missed the window

Get on the blower to apple asap
 
How long did it take to go to preparing for despatch after updating your card details?
It happened to me last Friday, bank blocked my iPhone 7 plus payment for Fraud prevention. It took about 4-5 hours for it to move to preparing to dispatch. Don't worry too much about it. It didn't effect my delivery date. I still got my phone today.
 
It happened to me last Friday, bank blocked my iPhone 7 plus payment for Fraud prevention. It took about 4-5 hours for it to move to preparing to dispatch. Don't worry too much about it. It didn't effect my delivery date. I still got my phone today.

Thanks mate. Just a bit worried when i seen my status went back to processing. Hopefully it's all plain sailing now.
 
Gold 7 Plus 128GB bought online and got this morning, can we return the store for matte black or rose gold?
You can if they have it in stock. I was thinking of swapping my 128GB plus for a 256GB plus in the same colour. However since the plus models are quite scarce and the stores sound like a nightmare I might as well just stick with it and get the 256gb next year.
 
Well my Deilvery was between 15:59 and 16:59 but now the app says will be delivered between 6 am and 22:00 today looks like I will not be getting mine today
 
****IT.

Email saying 'payment declined' change your order details...

Watch was ok on ApplePay - but for some reason the iPhone payment has stalled. Bank don't know anything about it. Very odd!


My order status doesn't say anything either - but the online chat girl says she can see a payment was attempted earlier today. I have erased my old phone with the ApplePay information on but I don't think that could be the issue?

So I'm on hold now to give them my card details live.

So much for ApplePay eh!
 
Well always knew DPD was waste of time now saying cant find adr we live on large estate which is not new and my house id first one as you turn in more likely the lazy prat wants to finsih early
 
Deliveries.app will track Apple Store orders and give you notification of updates every few minutes - there's a free dashboard widget, or a paid app in the app store for it.
 
Gosh 27 pages of posts since I last checked this morning.

Got my Jet Black 4.7s from Highcross today.

Unfortunately one of them was partially opened. The Specialist insisted it was just accidentally ripped however there were fingerprints on the screen. Looks like someone tried to have a peek at the phone and then put it back. Not overly happy but of course it was that or nothing.

Now playtime! :D
 
Got my 7 128gb Black around 10.30am this morning and have set it up and used it here and there. I like it, camera while I haven't tested it properly, at least in low light areas is better than the 6s by a large margin. iOS 10 is gonna take some getting used to though.

This thread has been awesome through the whole iPhone 7/7 Plus order process and I wish to thank everybody who participated in it. I hope everyone gets their iPhone promptly and enjoys them.
 
Gold 7 Plus 128GB bought online and got this morning, can we return the store for matte black or rose gold?

My experience with a faulty iPad suggests stores don't like having online orders returned to them as they come out of a different stock allocation and makes the stores figures look worse with more returns. So while you may be able to their first response could very well be no.
 
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