We're somewhere between #5 and #6. The sooner we get to #15 the better. 
Here's the typical cycle for problems reported on Apple products:
15a. They set up a "program" to address the problem.
16a. Apple gains some positive publicity
17a. Apple apologists applaud Apple for doing the "right thing". (for an issue that they said from day-1 was not actually an issue)
18a. First hand experience with the “program” reveals very strict guidelines and restrictions that greatly reduce the number of affected customers that can participate in the program.
Here's the typical cycle for problems reported on Apple products:
- A few members post reports of the problem, report it to Apple
- No response from Apple
- Increased number of people report the issue
- No response from Apple
- Apple apologists dismiss the reports as very rare, the result of trolling, or exaggeration by drama queens
- Even more reports of the problem
- No response from Apple
- News of the problem hits blogs
- Apple apologists dismiss the blogs as simply engaging in clickbait
- No response from Apple
- Those affected by the issue threaten a class-action lawsuit
- Apple apologists decry the "sue happy" nature of American consumers
- Apple acknowledges the legitimacy of the problem
- Apple apologists are silent
- Apple release an update to correct the problem
15a. They set up a "program" to address the problem.
16a. Apple gains some positive publicity
17a. Apple apologists applaud Apple for doing the "right thing". (for an issue that they said from day-1 was not actually an issue)
18a. First hand experience with the “program” reveals very strict guidelines and restrictions that greatly reduce the number of affected customers that can participate in the program.