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Exactly, i saw a picture on apple event, where a guy falls into the water with his iphone out with his arm and they said it was something people should no longer worry.
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You should have fought more, I'm sure you would have gotten an exchange for free.
There's a difference between carrying a phone into the water and dropping the phone into something that's likely sitting on something hard. The drop can break the phone enough to allow water in and it doesn't take a lot of water to destroy the insides of the phone.
 
Even if apple said the phone was waterproof and could stay in a pool for 6 hours I still wouldn't let a drop of rain hit my phone.

This does bring up the question of exactly what weather conditions different iPhone models can successfully resist.

Personally, I have always treated my cell phones like my notebook computers. I don't open up my notebook and start typing away outside when it is raining. I go inside first. Same with my phone. If I need to do a search or send a message, I seek cover if there is rain.

However, I realize that with phones having cameras and people using them for navigation/maps, phones are going to be used in adverse weather conditions.
 
I'm going to side with the OP here. The iPhone 7s are rated to to IP67 which means they should be able to remain submerged in 1 meter of water for up to 30 mins. Dropping a iPhone into a bucket shouldn't be enough to kill an iPhone unless it sat submerged for quite a while.

UNDER LAB CONDITIONS.

dropping the phone was not part of the lab conditions. That drop could have knocked loose any number of things like the sim tray. Given a child was handling the phone, we also don't know what the kid did to it before it went into the water, or what condition the phone was in prior to submersion. Given his kid was handling the phone, I bet that phone had been dropped a number of times before
 
Yes, ok , but there is misleading advertising, who cares for IP67 certificate when water damages is not covered with warranty! This was a main reason to remove 3.5 mm jack!
Are you saying that people don't lie about how deep and how long a phone was in water to get it replaced under warranty?
How would any manufacturer prove that the IP67 certification wasn't exceeded? Trust me? yeah right :)
 
Wow, so many posters here blaming the user. Maybe the problem is on Apple. They sell millions of iphones per month, maybe 1% can't handle IP67 rating. We've all seen youtube videos of iphones under water, so we know some can handle IP67 rating and all that means is they won the Apple lottery.
 
My iP 7 plus crapped out and I got it replaced. It turns out it was a "motherboard issue". When I brought it in, the first thing they did was inspect for water damage - I think the tech looked at the SIM tray for an indicator. I also had to sign a form that it had not been exposed to water.

I had not been exposed it to water so there was no issue. However, it got me thinking that I had really better be more careful than I had expected.
 
water of course :)
Exactly, i saw a picture on apple event, where a guy falls into the water with his iphone out with his arm and they said it was something people should no longer worry.
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You should have fought more, I'm sure you would have gotten an exchange for free.
NO I do not run away, just clear things to my self, and with this thread I think that I am helping others.
Summary : Apple warranty do not cover any water damages with or without any IP certificate you my think your IPhone have period.
And they misleading costumers with their ads period. If I was US resident I will sue every single one of them period.
 
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water of course :)

NO I do not run away, just clear things to my self, and with this thread I think that I am helping others.
Summary : Apple warranty do not cover any water damages with or without any IP certificate you my think your IPhone have period.
And they misleading costumers with their ads period. If I was US resident I will sue every single one of them period.

It's probably only a matter of time until a class action suit is filed.

While their warranty excludes coverage for water damage, their marketing highlights how it can survive water.

So... in essence they promote something that they also don't honor.

It's been a common occurrence for companies to be sued for making claims that don't hold true.

It's a fine line in marketing vs liability.

For example, if I am selling clips that look like rock climbing clips but mine are meant only for use as key rings, that is fine if I don't promote or show them being used for rock climbing.

But, as soon as my marketing highlights their strength and durability and meeting the minimum standard to be used for rock climbing, I now cross the line of being liable if some idiot takes something that is clearly labeled as a key ring, and dies when it breaks while rock climbing. Even if my warranty specifically stated that I was not guaranteeing it for that use.

I become even more liable if I show a picture of it clipped to rock climbing gear. And more liable yet, if I show a guy climbing rock faces with it.

Marketing and implied possibilities shown in imaging, create an expectation that makes the company liable even for misuse of a key ring (or phone).

Same if I make a mirror and specifically highlight that it meets a standard which makes it impossible to scratch with a diamond. Even if I say in the warranty that I don't honor warranties on mirrors that become scratched by diamonds, my marketing created the expectation that the mirror was suitable for use in areas where it might be subjected to potential scratches by diamonds.

Or how about a board made of wood. I say it meets let's say ts6 standards (making up a standard for illustration). Now suppose ts6 is defined as able to support 6000 pounds of weight. And I sell this board with the intended purpose of being used for only cosmetic purposes. And in my warranty, I say I will not be liable if the board is damaged due to being subjected to any force. Now, because my marketing said it met the ts6 rating, I am fully liable if some guy used it as a load bearing beam and died when it broke.

In a class action suit, I would lose; despite the warranty exclusion.

Marketing has been known to establish liability. And in Apple's case, if someone brings a class action suit, it's going to cost Apple a lot of money.
 
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water of course :)

NO I do not run away, just clear things to my self, and with this thread I think that I am helping others.
Summary : Apple warranty do not cover any water damages with or without any IP certificate you my think your IPhone have period.
And they misleading costumers with their ads period. If I was US resident I will sue every single one of them period.

Your lawsuit would get dismissed immediately after Apple's lawyers point to all of the YouTube videos of people putting their iPhone 7 in water (well beyond what the IP67 rating states that they should) and still being able to use them. Not to mention the tests they did to actually get IP67 rated.

Listen, I understand your frustration and I'm so sorry this happened, but I don't think Apple did anything wrong here. Their ads show people using their iPhones in the rain. That's not what you did.
 
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Cellular provider reject a warranty because of water insaid(two red stickers), and I ask Apple. Employee said that splash is covered but drop not. But I think to myself "if is water get in with splash how the service guy will tell the difference?"
Simple. The splash doesn't cause water damage, the drop does. Your phone had damage, so it's not covered.
 
Your lawsuit would get dismissed immediately after Apple's lawyers point to all of the YouTube videos of people putting their iPhone 7 in water (well beyond what the IP67 rating states that they should) and still being able to use them. Not to mention the tests they did to actually get IP67 rated.

Listen, I understand your frustration and I'm so sorry this happened, but I don't think Apple did anything wrong here. Their ads show people using their iPhones in the rain. That's not what you did.
6:50 min pls
how will care my dear sir without warranty !?
And if I can paraphrase words from great man
Put your trust in Apple, but keep your phone dry :)
 
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Name a company that will cover a phone or any electronic device that has been water damaged? The phone is not meant to be submerged in a bucket of water. The water resistant rating is to be able to get it wet like in the rain, drop it in the sink, etc and not get it completely damaged like in the past.
Samsung did at some point - most likely because they had careless lawyers, and they released a "water resistant" phone earlier, so apple had a chance to learn from that.
 
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Well, all of this said, I just checked Samsung's warranty for the Galaxy S7 Active which is IP68 certified, and it does state that warranty does not cover exposure to liquid... what a bs world we live in.
 
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Well, all of this said, I just checked Samsung's warranty for the Galaxy S7 Active which is IP68 certified, and it does state that warranty does not cover exposure to liquid... what a bs world we live in.
Exactly, this is something like WV fiasco I think.
 
6:50 min pls
how will care my dear sir without warranty !?
And if I can paraphrase words from great man
Put your trust in Apple, but keep your phone dry :)

I don't see a phone getting submerged in water. For all we know, that was the shallow end of the pool and the phone only got a little water splashed on it.

Also, he clearly states that the phone is IP67 water resistant.

That's what the lawyers will say.

I would rephrase your paraphrase and say, don't trust Apple at all. Don't trust their smooth talking executives, or their glittery ads. Only trust the fine print.
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Well, all of this said, I just checked Samsung's warranty for the Galaxy S7 Active which is IP68 certified, and it does state that warranty does not cover exposure to liquid... what a bs world we live in.

Exactly, although I wouldn't call it BS. I stated this earlier in the thread, but no prudent company can cover water damage on a phone.

I'm glad you posted this because I was beginning to feel like I was coming off as an Apple apologist!
 
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Buy a lifeproof case and stop worrying. Apple said no liquid is covered. Samsung does the same on their phones.
 
I
I'm glad you posted this because I was beginning to feel like I was coming off as an Apple apologist!

you are absolutely coming off as an Apple apologist. The video shows a picture of a guy falling into the pool with the phone in his hand, implying that you won't have to worry about these kinds of accidents anymore. then you say...the phone probably only got splashed a little. This certainly isn't what Apple was implying with this photo and what he was saying.

So strange that you stick up for a billion dollar company rather than an individual person who was manipulated by their misleading advertising.
 
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you are absolutely coming off as an Apple apologist. The video shows a picture of a guy falling into the pool with the phone in his hand, implying that you won't have to worry about these kinds of accidents anymore. then you say...the phone probably only got splashed a little. This certainly isn't what Apple was implying with this photo and what he was saying.

So strange that you stick up for a billion dollar company rather than an individual person who was manipulated by their misleading advertising.

Really? Did I not state in my response "That's what the lawyers would say"?

Did I really write "the phone probably only got splashed a little"?

You're misquoting me and choosing to believe what you want to believe. If you think that I'm an Apple apologist it's because you're refusing to read what I actually wrote.
 
I don't see a phone getting submerged in water. For all we know, that was the shallow end of the pool and the phone only got a little water splashed on it.

Also, he clearly states that the phone is IP67 water resistant.

That's what the lawyers will say.

I would rephrase your paraphrase and say, don't trust Apple at all. Don't trust their smooth talking executives, or their glittery ads. Only trust the fine print.
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Exactly, although I wouldn't call it BS. I stated this earlier in the thread, but no prudent company can cover water damage on a phone.

I'm glad you posted this because I was beginning to feel like I was coming off as an Apple apologist!

come on. Please stop
 
I want everybody to understand me right, my cry and frustration is not that I loose one phone, I can afford it, but idea that Apple is so cunning, that show you on a key note that you can fall with your phone in poll show IP67 (1m of water for 30 min) certificate and has NO , ANY, NIENTE warranty cover for water damages and get out clean of that!
My Apple do not do this but... times are changed, the counter counting its beans... without mine beans any more.
 
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I'm going to side with the OP here. The iPhone 7s are rated to to IP67 which means they should be able to remain submerged in 1 meter of water for up to 30 mins. Dropping a iPhone into a bucket shouldn't be enough to kill an iPhone unless it sat submerged for quite a while.
I've jumped in the pool with my iPhone and filmed underwater. I've also filmed a couple of jelly fish swimming by in the ocean. No problems yet.

Maybe, I'm a combination of lucky and stupid. That will get you pretty far in America.
 
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