+1... Have had a Nexus 7 for two weeks, and sitting here wondering if I should even open this iPad Air box that just came in the mail, or just return it to Staple's.
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All iPads I've Gone Through 6 iPad rMini B/C Screen Issues - Suggestions?
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+1... Have had a Nexus 7 for two weeks, and sitting here wondering if I should even open this iPad Air box that just came in the mail, or just return it to Staple's.
yes, that's true - and also the point i am trying to make.
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? what does that have to do with the price of tea in China?
i might get a nexus myself.
I've been checking our local Apple store online for availability of an rMini 16GB with LTE and noticed that they were in stock yesterday. I picked one up today and it has a good screen with no discernible flaws. It may be just coincidence but I hope it is a sign that something has been fixed in the later releases. I believe the serial number doesn't matter, but for those who are interested, the number starts with DQTLR and the production is week 48 (December) from Foxconn.
I'm not sure why people are condemning you for returning the device to get a good one. I assume these people got a perfect one on their first purchase, because otherwise they would sympathize with the OP's frustration. Personally, I had to swap out the device twice: once because there was dust under the screen that I couldn't stop looking at, and once again because the screen on the replacement was half yellow and half blue and it was distracting every time I used it to read. The third doesn't exhibit those two flaws, though I haven't tested for retention or backlight bleeding or scratches on the casing or loose buttons because none of those issues would bother me enough to return it.
If two people walked into the store to buy the exact same device, and one was acceptable and the other person's had an obvious flaw, why would you expect the second person to simply accept it? Or worse, criticize him/her for demanding an acceptable device?
To those who passive aggressively suggest a move to an Android device: we don't know if the OP is invested in the Apple "ecosystem" and want to maintain some kind of consistency across devices. E.g., I wanted an iPad because I could use my calendar, iMessage, FaceTime, bookmarks, notes, etc. between my laptop, phone, and tablet. I would have no use for a Nook or Kindle or Nexus or whatever, even if the display was pristine.
Anyway, to the OP: my 2p is that you can continue returning it until they stop letting you return it, buy a different iPad model, or wait until the QC is better or the next version comes out. Also, I would assume Apple would want its customers to return devices until they're happy if it means retaining a customer. All the returned devices are probably turned into refurbs, and are sold again at a profit.
If two people walked into the store to buy the exact same device, and one was acceptable and the other person's had an obvious flaw, why would you expect the second person to simply accept it? Or worse, criticize him/her for demanding an acceptable device?
To those who passive aggressively suggest a move to an Android device: we don't know if the OP is invested in the Apple "ecosystem" and want to maintain some kind of consistency across devices. E.g., I wanted an iPad because I could use my calendar, iMessage, FaceTime, bookmarks, notes, etc. between my laptop, phone, and tablet. I would have no use for a Nook or Kindle or Nexus or whatever, even if the display was pristine.
Anyway, to the OP: my 2p is that you can continue returning it until they stop letting you return it, buy a different iPad model, or wait until the QC is better or the next version comes out. Also, I would assume Apple would want its customers to return devices until they're happy if it means retaining a customer. All the returned devices are probably turned into refurbs, and are sold again at a profit.
My rMini has the slight yellow tint problem on the bottom of the screen. However it's less pronounced than some of the examples I've seen on on this forum. In the week that I've had it, I've gone from being slightly bothered by the tint to not really noticing it's there. I want to return it to the Apple store but have the fear (that others have already mentioned) that I might end up with a replacement that's even worse.
I'm curious though, for those that have already gotten replacements, were they handled as returns or exchanges? Do you get a brand new unopened box, or one of those OEM style packages that are sometimes used for exchanges?
Finally, how many of you have opened/checked your replacement rMinis right there in the Apple store, only to discover the same issue, and then have had to exchange it for another new rMini in the same visit? I would think that it's only logical to check the replacement in the store but I don't know if that's considered bad etiquette, especially if it results several rounds of exchanges.
I'm curious though, for those that have already gotten replacements, were they handled as returns or exchanges? Do you get a brand new unopened box, or one of those OEM style packages that are sometimes used for exchanges?
Finally, how many of you have opened/checked your replacement rMinis right there in the Apple store, only to discover the same issue, and then have had to exchange it for another new rMini in the same visit? I would think that it's only logical to check the replacement in the store but I don't know if that's considered bad etiquette, especially if it results several rounds of exchanges.
I'm on my fourth. First had a yellow bottom band, second yellow left hand quarter and bad image retention, third perfect screen tone but debris under the screen -VERY annoying and forth pretty good apart from very slight yellowing at the bottom.
So my advice is to find one you can live with and call it a day. If you're picky, the perfect device is almost impossible to come by.
Give the ipad air a try 1st be for you return it. You may like the air better I got a ipad air on Thursday and I love it
Just got back from Best Buy with my third mini. This time I just explained the whole situation to the Best Buy rep about the screen and I requested a unit with a serial number other than DLXL and was able to fine ONE with F4LL. The screen is very uniform and on a slightly warmer tone which makes reds pop more. This one is a keeper.
Lmao... It's such an overrated tablet. Probably because it's relatively cheap with good specs. Asus has worse QC than apple hands down. I had 3 separate hardware issues on each one of my Nexus 7s. It's a piece of cheap crap. I tried to like it though, and I did originally, but ultimately I ended up hating it.
I have went through 3 Retina iPad minis and i'm going to wait it out for a couple months and see if they get this new screen fixed. My first unit had a blue tint on the top of the screen, really bad. The next one had no blue tint but even worse yellowing at the bottom of the screen by the home button and they entire screen was ugly yellow rather than white next to my $300 basic windows laptop. So I tried one more unit and thoroughly checked in store before I left and I immediately saw blue at the top and yellowing at the bottom, it was better but not up to the $600 asking price of the 64GB. All I'm asking for a an evenly colored screen. All white please, no yellow or blue. I thought I was paying $600 for Apples outstanding quality control and beautiful screens, well in the 3 units I tried it wasn't even up to par. Some of you blasting this guy for his returning of 6 are just lucky I guess or don't notice as many flaws as some of us. I'm waiting a coupe months to try the retina mini again, hopefully I can find it cheaper somewhere as well.
There's plenty of issues to pick from. I'm questioning those who say that they got a perfect screen. The problem is that while you may get a device with a perfect evenly white display, there's the risk of having
Image retention
Dead pixels
Backlight bleeding
The real issue is Apple's lack of serious quality control. They need to get those Foxconn factories up to snuff on the manufacturing. The problem in contrast is that the average customer doesn't know **** about display tints, image rentention, dead pixel and backlight bleeding.
The more bad units that are reported, the more serious the Apple will take it.
Image retention
Dead pixels
Backlight bleeding
The real issue is Apple's lack of serious quality control. They need to get those Foxconn factories up to snuff on the manufacturing. The problem in contrast is that the average customer doesn't know **** about display tints, image rentention, dead pixel and backlight bleeding.
The more bad units that are reported, the more serious the Apple will take it.
The more I use mine the more the yellow at bottom left again is starting to bug me. So back it goes. Will try a Nexus 7 and if it's pants will give up altogether.
I'm seriously fed up with Apple and their zero QC approach to this. I am so disappointed having waited a year for this. My Original Mini that I've sold had a lovely even white screen. It was just a but slow and fuzzy.
I'm seriously fed up with Apple and their zero QC approach to this. I am so disappointed having waited a year for this. My Original Mini that I've sold had a lovely even white screen. It was just a but slow and fuzzy.
Mine is a DLXL , ordered on release day , after reading this tread I have looked closely , very closely even and cannot find anything wrong with it.
I've tested with a full white screen , full black screen , in the dark , in full light and it is perfect !
Am I just one of the lucky ones ?
My guess is that you were swapping them almost back to back. Thus you likely got units from the same production group. Never a good thing if there is an issue as they can run in batches.
Best thing is to return and wait until after the holidays to buy another one. Or if you got it at Apple and check if it falls into the holiday returns and you can wait until early January to so another swap. You will have more luck at getting a fresh batch that way
Try test it at 40-50% brightness. I found that uneven tint isn't showing if you crank up brightness to 100%.
You are a winner then. Congrats
Thank you...I had nothing to do with it
I must admit that compared to a friends Air ,the colors don't pop as much but IMHO , they look more natural ...
After 5 attempts I think I have cracked it. From my local Apple Store, week 47 F4KL and it has a lovely creamy white even screen. I think Apple have had a problem with screens and we're now seeing devices from a new supplier. It's night and day compared to the one I returned today.
So if you're struggling, they are out there somewhere.
So if you're struggling, they are out there somewhere.
This.
After several trade ins my wife and I have F4LL and a F4KL and bother are perfect even screens. December production weeks have greatly improved the QC.
Yeah seems that way - I had a week 48 that was perfect apart from debris under the screen and the week 46 (F4KL) I had was yellow but the week 47 I now have seems great so far - so looks like from week 47, the last November week things have started to improve and I suspect this is a new screen supplier starting to kick in.
I've had perfect screens on all Apple products for years. Just the recent iPad Air and Mini with Retina display have had issues out of a new 13" rMBP Haswell and 2 iPhone 5s. We tend to buy in pairs, so screen issues can be noticed. My wife's white devices have been perfect. Just recently my Air and rMini have issues. The Air was horrible and exchanged with just another as bad. The rMini may end up working out. Not nearly as bad as some of the pics posted.
Sigh....
Its the best smaller size tab today and for the price it cant be beat. Sounds like you jist didnt know how to use it.
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How do you tell what week the screen is from, from outside the box?