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Jobs says Signal Strength a "non issue"

"non issue"

Yellow tint: non-issue.
Losing reception depending on hand position while holding a mobile phone: non-issue.
Having the iPhone's back scratched within days, despite the 'gorilla-glass': non-issue.
Sticking with AT&T and other greedy telecom companies with under-performing network at an overcharged expense: non-issue.

Apple moving from the blame game to the game of non-issue: priceless.
 
danilko1 said:
If you finally wake up and realize you need to protect your investment and cover the phone, the signal loss is truly a non-issue.
Click to expand...

So you acknowledge there is or could be a potential design flaw with the iPhone 4, and yet you give Apple that pass I've been speaking of in the same sentence. This is entirely the wrong attitude to have.

It's not a non-issue, you're simply choosing to brush it aside and cover it up, literally, even in spite of so many people having this problem and more by the minute discovering they too are experiencing this wonderful new and highly innovative defect.

Why are you and so many others letting Apple get by with this, or planning to just let it slide right on by considering that so far the evidence is quite overwhelming considering (and as I posted a few pages back I've got my own firsthand proof and I live almost within tossing distance of a cell site)? I don't get how people can just say "Oh well, it's not perfect, who cares... I'll just cover it up and be done with it."

The "cover up" then becomes a perfectly formed double entendre and realistically it's just inexcusable defective by design.

Want proof that Apple knew about this and it's a defect in design and application? Go find me a "bump case" by anybody else so far... does anyone else make such a thing, basically a rubber or latex or whatever material "cover up" specifically for the part of the phone that is causing the issue itself? Anybody else out there making a "rubber band" that doesn't actually protect the phone's front or back in any way? I sure as hell haven't been able to find one, that's Apple only from what I can tell.

It's a hardware issue, it's not software, and it sure as hell doesn't have anything to do with the carrier either. Seriously, the only purpose for the "bump case" is to stop the skin-on-metal contact - it does nothing else for the iPhone 4 at all and only serves to address that one now-very-well-known defect.

"It's the phone, stupid..." should now be the rally cry for those of us are experiencing this problem on this grand innovative mistake. Leave it to Apple to discover entirely new ways of doing nothing new at all and selling it precisely as new to those that don't quite get it.

Disclaimer: while I have an iPhone 4 as noted in previous posts, I didn't pay for it out of pocket - it was purchased for me as a gift but, that's not going to stop me from returning it.
 
MobileSlider said:
I totally agree. I am in my early thirties, & I for one do not want some gaudy silicone accessory in order for me to use my phone.

I am just awestruck that many of your are seriously buying into the idea of that if you want your mobile to work properly....you NEED to buy a $30.00 rubber-band.

Call me crazy, but I thought the only prerequisites for using a mobile phone was a phone & a service provider.
Click to expand...

You're not crazy. You're right. If the phone was meant to have a case, they wouldn't be touting its aesthetics or how it's the slimmest smart phone on the market. Some people will always want that extra protection, but you shouldn't feel it's a necessity. Apple pulled the screen protectors for a reason. And note that this is the first time Apple has EVER made their own case/bumper for the iphone. They don't want you hide that baby! It's free advertising!
 
kernkraft said:
Yellow tint: non-issue.
Losing reception depending on hand position while holding a mobile phone: non-issue.
Having the iPhone's back scratched within days, despite the 'gorilla-glass': non-issue.
Sticking with AT&T and other greedy telecom companies with under-performing network at an overcharged expense: non-issue.

Apple moving from the blame game to the game of non-issue: priceless.
Click to expand...

Ha! You said it.
 
RyanArm said:
My HTC EVO does the exact same thing! When my hand covers the top half of the phone, where the antenna resides, my reception goes from five bars to one. At least the iPhone doesn't run Android. I still can't get over how artless, unrefined, and totally inconsistent the Android platform is. Can't wait for my iPhone 4 to arrive in the mail.
Click to expand...

Do you people just love to complain? I hold the top of my EVO often, when surfing the net and testing in landscape, as well as making calls. My point is the iPhone is hardly unique.
 
I really hope Apple makes a PROPER response within the next few days that doesn't include "move your hand" or "buy our bumper".

I absoultely love this phone. But the bottom-left corner antenna issue is a real issue. I really hope it ends up being a software/firmware issue, though I kind of doubt it.

The only thing that has me confused is that, although it is repeatable about 6/10 times, at times the reception doesn't seem to be affected by making contact and "bridging" the two bands with my palm. I hope this implies it might be a firmware/software issue.

I wouldn't care if my phone dropped 1 or 2 bars. But it will go from 5 to 1 bar in 10 seconds if I make contact with that bottom left corner (see above for exception).
 
I just phoned apple technical support. They claimed that it's a known issue and wont replace my iphone... even though i cannot make / receive calls, and i cannot use the internet in either hand. They just kept saying someone would get back to me later.

As far as i'm concerned, this phone is useless to me. It doesn't work, and if they don't fix it it's gone.
 
If this response is true its completely outrageous. I have 3 bars where I live and if I pick up the phone (left handed or right) I completely lose the signal and can’t dial out. The WiFi signal is also reduced when picking up the phone.

Yesterday I was confident Apple would get this resolved quickly, today I’m not so sure and personally wouldn’t recommend anyone buying the phone until this is resolved.
 
danilko1 said:
wake up and realize you need to protect your investment
Click to expand...

What if I have no plans on reselling my phone? What if I don't care about scratches or dings? You sound like one of those anti-salt crusaders that thinks they know better than everyone else. I don't wanna buy something extra that'll make my phone work the way it's supposed to work in the first place.
 
iPadThai said:
In all of those shots where he is holding it like any human would a phone, it shows 5 bars of AT&T coverage. Now WTF is up with that??:confused:
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That, friend, may very well be a "fixed" status bar image while only the body is the only "real" demo. Just a thought. Wouldn't be the dumbest idea. Then again, he could've easily had a screen vid to avoid that whole mess. Would've looked a lot better, albeit a white lie.
 
The proper response would be to improve the issue with a firmware update. (yeah, holding it on the left corner causes the issue, but I'm pretty sure that the software does play a part in making it worse)

I expect to be able to get a free bumper in the future, but I won't hold my breath!
 
Skaterbasist said:
I really hope Apple makes a PROPER response within the next few days that doesn't include "move your hand" or "buy our bumper".

I absoultely love this phone. But the bottom-left corner antenna issue is a real issue. I really hope it ends up being a software/firmware issue, though I kind of doubt it.

The only thing that has me confused is that, although it is repeatable about 6/10 times, at times the reception doesn't seem to be affected by making contact and "bridging" the two bands with my palm. I hope this implies it might be a firmware/software issue.

I wouldn't care if my phone dropped 1 or 2 bars. But it will go from 5 to 1 bar in 10 seconds if I make contact with that bottom left corner (see above for exception).
Click to expand...

I'm thinking that if it was a software issue then that would have been Steve's response. He knows that people are already looking for refunds and he would have stopped the panic.

Just to give you my experience with this, whilst at work I get full 3G and can do anything without dropping signal. At home I get 4 bars Edge and if I bridge the antennas with my hand I lose all signal and calls drop. I think all phones are affected and it just comes down to the type/strength of the signal.
 
RyanArm said:
My HTC EVO does the exact same thing! When my hand covers the top half of the phone, where the antenna resides, my reception goes from five bars to one. At least the iPhone doesn't run Android. I still can't get over how artless, unrefined, and totally inconsistent the Android platform is. Can't wait for my iPhone 4 to arrive in the mail.
Click to expand...
Nice try. The antenna on the EVO is at the bottom, as is most newer cell phones since that is where the FCC prefers it for SAR reasons.

Take a look at ifixit's teardown on where the antenna is located on the EVO:
http://www.ifixit.com/Teardown/HTC-Evo-4G-Teardown/2979/1

And even if the EVO, Nexus One and others have reception issues (which they don't), it doesn't suddenly make it ok for the iPhone as well.
 
donbenjy said:
The proper response would be to improve the issue with a firmware update. (yeah, holding it on the left corner causes the issue, but I'm pretty sure that the software does play a part in making it worse)

I expect to be able to get a free bumper in the future, but I won't hold my breath!
Click to expand...

I hope you're right.

But i say F** BUMPERS! I don't want a tire around my phone....

...now watch me end up with one. :eek:
 
hey-apple-youre-holding-it-wrong.jpg

Engadget
 
I'm sorry, I love apple products but SJ's reply is unbelievable. Especially for the cost of the phone, you expect a phone to work (at least the phone part). This does not exactly build trust....
 
citrate said:
I'm thinking that if it was a software issue then that would have been Steve's response. He knows that people are already looking for refunds and he would have stopped the panic..
Click to expand...

Oh, people will get their refunds. It's just a matter of how flexible the apple store managers will be with that restocking fee if this is the "cause" of the return....or if they just say, "uhm, it's a non-issue. didn't you hear?"
 
The iPhone 4 has been a failure from the start. First it was leaked, then it was leaked again in white. Then there was a massive fail with pre-orders between the servers slowing down to a stand still to AT&T having privacy issues. Then the phones gets to people's door up to two days early (not bad if you were one of the those people). Then problems with the screens having yellow spots. And finally this MAJOR problem with the antenna. Oh yeah and that whole issue that we're still stuck with AT&T.

Edit: Forgot about the Keynote failure as well.
 
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