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I know, right? No one across the whole of Europe has been able to send a standard SMS text message since iMessage was released! And talk about anti-competitive--since Apple denied everyone the ability to send SMS messages no one had any choice but to use iMessage! All of those with flip phones couldn't text! Android phones couldn't text! Apple forced the populous to use iPhones and iMessage, no one had any choice!!!one!!eleven!

Unless you add the sarcasm tag on the bottom of that drivle, people will take your post seriously.
 
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They shouldn't have to do that, plain and simple.
Says who ? You ?
Apple offers a service. You use it for free. You have do deregister when you live. It's quite easy, if you don't want to downplay Apple on a ridiculous issue....

The behaviour Apple has consistently demonstrated with this iMessage issue in my opinion warrants them being fined within the European Union 10% of their gross operating profits, that's the maximum penalty when corporations really screw up.
Apple did one hell of an achievement, they broke the SMS system with their own locked down version. It's been anti competitive and anti consumer since the beginning.
iMessage doesn't come with a clear consumer friendly warning stating you may not receive messages from other iMessage users on this number ever if you leave the iMessage system!
They launch a fix that doesn't always work and all the Apple fanbase has to say is your a STUPID USER if you don't know about turning iMessage off, something the average Apple consumer would have zero clue about as Apple won't tell them until 'after' they've switched. The same consumers sucked in by Apples mass marketing of it just works mantra and style.

Yet the typical Apple case judge, Koh, throws the case out. My they are doing well this week, Ericsson apparently let them off very lightly and now this case is thrown out.
Wow what a collection of inaccuracies!
Apple just offers a service, you can use or you can't. Your choice.
Apple didn't touch the SMS system, since iMessage use a totally different mean of transmission.
iMessage is a service, when you want to use a service you should learn how it works.
All your post is permeated by anti Apple propaganda....
Anti consumer ? It is a fantastic service.
Anti competitive ? You are not obligated to use it. It's optional.

I know, right? No one across the whole of Europe has been able to send a standard SMS text message since iMessage was released! And talk about anti-competitive--since Apple denied everyone the ability to send SMS messages no one had any choice but to use iMessage! All those with flip phones couldn't text! Android phones couldn't text! Apple forced the populous to use iPhones and iMessage, no one had any choice!!!one!!eleven!
Indeed.
Apple is evil. They ruined all the European texting capability with iMessage. They should ban Apple from the EU forever :D
 
IMO, this would not have happened without the Governments elevated attacks against iMessage not having a back door. I disagree that Lucy is in Apple's Pocket. In fact, I believe she has demonstrated quite the obvious over the years.

IMO, she is siding with Apple's Stand to keep iMessage as it is. Allowing this case to move forward could have lead to a back door. She clearly feels the Govt. is overreaching on accessing personal data.

So people should be thankful this was dismissed. Unless of course you're keen to a faster path for Uncle Sam to be in your bedroom. That is why you have choice in the device and OS you run. :apple:

This has nothing to do with security and backdoors. This is about a poor implementation of what should have been a sound service.

How I interpret it working and the problem.

You have a phone number 1234567890. You have an Apple ID me@me.com

When you sign up to iMessage 1234567890 = me@me.com.

So anytime you log in to a device using your Apple ID the iMessage system can send a message to your iMessage .

All good and dandy , we have a great product for all in the apple family.

Somewhere in the iMessage database there is a flag , something like iMessage_on = Y , so any messages you get from other users on iMessage will be sent over data and not SMS, to the Apple ID on the device.

Now comes the problem.

User takes out the sim from the iPhone , and places it into a device without iMessage support.

Your friend sends your a message on their iPhone , iMessage system sees the iMessage_on = Y , it sends the message to the Apple ID . PROBLEM - your no longer on an apple device, no message ever arrives. And cause your iMessage is on, you will not get it as a sms.


I assume the tool apple created flicked iMessage_on = N , off.

There are many different ways apple could have also addressed this, upon no delivery to target Apple ID after x attempts or x time, send a sms to 1234567890, as a fall back. If a user has not been logged into their Apple ID on a idevice after x time and keeps receiving iMessages , flick the indicator to N etc etc . Frankly these completely ignored the use case where messages were never delivered.....poor analysis and development.

How ever it's implemented , it does not take 2 years for someone to implement a unsubscribe functionality , it would seem apple deliberately took their time. Buying an iPhone again fixes the problem straight away, cause you have to sign into Apple ID .....

Though at the same time apple can turn around and say thier system works as intended in the apple ecosystem, and why should they have to develop for the use case where the user leaves . Some of us are approaching this as users who switch. Food for thought anyway .
 
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iMessage is a service, when you want to use a service you should learn how it works.

The problem is:
1) iPhones sell on the reputation that "it just works", meaning you shouldn't have to research it beforehand.
2) iMessage is activated by default and many users have no idea that it's different from sending regular SMS.

iMessage doesn't require an action from the user to be activated (it doesn't even inform the user properly) but it DOES require an action from the user to be deactivated in order to not screw up standardized SMS messaging for the user on other devices. It's entirely accurate to describe iMessage as hijacking your phone number.
 
Just takes a search of MR or any search engine, to realise this was a quite big issue. So how come the judge saw it as a non issue ? Seems weird to me based on the data available.

Not granting class-action status isn't the same as deeming it a 'non-issue', though. There are plenty of issues out there that aren't class-action worthy.
 
Every day, people the world over lose things of value due to a company or person mishandling a product or service. It's only in the US where people, en masse, feel the need to sue over such things (in other countries individuals who allow themselves to be over-influenced by US media attempt the same and are often disappointed).

So those who mishandled a product or service shouldn't be liable? Apple should have fixed this a long time ago. I paid my money, I deserve a product that works, and that includes disconnecting from their service. Once again I'm not for frivolous lawsuits, but an issue which disrupts my service after leaving that company is significant for me. In this case they deserve to be sued for not fixing their service.
 
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Exactly, this is the biggest bunch of nonsense. I switched to Android for 3 years and the day I switched I went into setting on my iPhone and unchecked my phone number and then just turned off iMessage. I did the same with FaceTime. I never missed any messages once I switched. So, while its true that you have to make some effort to disconnect from iMessage. To say that this is still an ongoing issue for people that have long ago got rid of there phones is just hard to believe.

The biggest bunch of nonsense because you haven't experienced it? Some of us have the issue even AFTER turning everything off and even deregistering. Let me make sure you hear me: I TURNED OFF IMESSAGE/FACETIME/FINDMYIPHONE/ICLOUD AND I STILL HAVE THE ISSUES!!
 
The biggest bunch of nonsense because you haven't experienced it? Some of us have the issue even AFTER turning everything off and even deregistering. Let me make sure you hear me: I TURNED OFF IMESSAGE/FACETIME/FINDMYIPHONE/ICLOUD AND I STILL HAVE THE ISSUES!!

You don't need to make sure I hear you, me hearing you will net you exactly NOTHING! The point is that this didn't live up to being a class action suit and in that regard YES, it was nonsense and I stand by that.
 
I've helped friends deal with this 3X already. These instructions have always fixed my problem:

https://selfsolve.apple.com/deregister-imessage

Has worked every time. The "imessage" number on your friend's phones will take a while to clear out. A day at the most from my experience.

---

Now as far as the lawsuit goes, this obviously wasn't always an option.

Whats the next step if it doesn't work? I turned off imessage a few days before I stopped using my iphone (I still have it and facetime and imessage are off). I used that website when it came out and just tried again (don't remember what it said back then but now it says Your phone number is not registered with iMessage) but still do not receive all of the group texts sent to me from iphones. I can repeat the issue 100% of the time. What now?
 
This has nothing to do with security and backdoors. This is about a poor implementation of what should have been a sound service.

How I interpret it working and the problem.

You have a phone number 1234567890. You have an Apple ID me@me.com

When you sign up to iMessage 1234567890 = me@me.com.

So anytime you log in to a device using your Apple ID the iMessage system can send a message to your iMessage .

All good and dandy , we have a great product for all in the apple family.

Somewhere in the iMessage database there is a flag , something like iMessage_on = Y , so any messages you get from other users on iMessage will be sent over data and not SMS, to the Apple ID on the device.

Now comes the problem.

User takes out the sim from the iPhone , and places it into a device without iMessage support.

Your friend sends your a message on their iPhone , iMessage system sees the iMessage_on = Y , it sends the message to the Apple ID . PROBLEM - your no longer on an apple device, no message ever arrives. And cause your iMessage is on, you will not get it as a sms.


I assume the tool apple created flicked iMessage_on = N , off.

There are many different ways apple could have also addressed this, upon no delivery to target Apple ID after x attempts or x time, send a sms to 1234567890, as a fall back. If a user has not been logged into their Apple ID on a idevice after x time and keeps receiving iMessages , flick the indicator to N etc etc . Frankly these completely ignored the use case where messages were never delivered.....poor analysis and development.

How ever it's implemented , it does not take 2 years for someone to implement a unsubscribe functionality , it would seem apple deliberately took their time. Buying an iPhone again fixes the problem straight away, cause you have to sign into Apple ID .....

Though at the same time apple can turn around and say thier system works as intended in the apple ecosystem, and why should they have to develop for the use case where the user leaves . Some of us are approaching this as users who switch. Food for thought anyway .


Plausible scenario. Personally I don't agree with "Poor Implementation." I believe Apple's implementation was as intended. :apple:
 
Whats the next step if it doesn't work? I turned off imessage a few days before I stopped using my iphone (I still have it and facetime and imessage are off). I used that website when it came out and just tried again (don't remember what it said back then but now it says Your phone number is not registered with iMessage) but still do not receive all of the group texts sent to me from iphones. I can repeat the issue 100% of the time. What now?

Have you tried contacting Apple support for assistance on this? One thing that I've read is that you can have those trying to send to you messages from their iPhone totally delete you from there messaging app. For whatever reason sometimes the iPhones get stuck on stupid in that it keeps trying to send it to Apple's servers instead of to the SMS server. Worth a try! This has worked for some.
 
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So those who mishandled a product or service shouldn't be liable? Apple should have fixed this a long time ago. I paid my money, I deserve a product that works, and that includes disconnecting from their service. Once again I'm not for frivolous lawsuits, but an issue which disrupts my service after leaving that company is significant for me. In this case they deserve to be sued for not fixing their service.
Sure it's significant for you, it probably would be for the vast majority of those affected, but liable in the American sense, no. The product you got works--it may not work as you want, it may even create difficulties, but it definitely works. And that's the gamble with any product from any company, some things simply don't work as advertised, wished, told, wanted, etc. In fact, even the part that doesn't work, the iMessage/SMS issue, isn't universal and could largely be avoided by first turning off iMessage (or so it seems).

Now, if someone could prove significant monetary loss there might be something there, but that would be difficult since SMS isn't really reliable enough for such use anyway.

Is there an issue? Most definitely. Does it require a lawsuit? Not at all; in fact, only three people decided it was worthy of such when a class couldn't be created--and one of them wanted out.
 
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The dismissal was issued because the plaintiff's were ill prepared to actually sue. That can't be confused with subject of the lawsuit lacking merit. They are not the same thing. I'm generally against lawsuits like this, but it did accomplish one goal. It got Apple to finally acknowledge the issue (2 years later) and issue a fix. The efficacy of that fix is still in debate btw. There's anecdotal evidence that the issue still persists today. Anecdotal, as always, YMMV.

I can assure you that it does still exist. I turned off imessage several days before I switched and tried the fix when it first came out and still don't receive group texts from iphones. I have been able to replicate the problem 100% of the time I have tried it to people who are skeptical. Its been almost two years since I switched.

While it appears this lawsuit was dismissed for good reason that does not mean this issue isn't a legitimate one. I have an aversion to most lawsuits but I don't think Apple will or has any reason to actually fix this problem unless they are ordered to by a court.
 
Sure it's significant for you, it probably would be for the vast majority of those affected, but liable in the American sense, no. The product you got works--it may not work as you want, it may even create difficulties, but it definitely works. And that's the gamble with any product from any company, some things simply don't work as advertised, wished, told, wanted, etc. In fact, even the part that doesn't work, the iMessage/SMS issue, isn't universal and could largely be avoided by first turning off iMessage (or so it seems).

Now, if someone could prove significant monetary loss there might be something there, but that would be difficult since SMS isn't really reliable enough for such use anyway.

Is there an issue? Most definitely. Does it require a lawsuit? Not at all; in fact, only three people decided it was worthy of such when a class couldn't be created--and one of them wanted out.

Should it require a lawsuit? Absolutely not but they have failed to fix a problem that they have known about for several years. At this point, why would they? Just reading through this thread and several others many people have "solved" the problem by going back to Apple because it wasn't worth the effort, some have had to change their number so they could get their messages, many others don't even think its a problem or its the user's fault for not turning off imessage before they switched (even though Apple automatically turned it on). I don't think Apple ever will or has any reason to fix the issue unless a court tells them to. If I would have known about and was able to join this lawsuit I would have. I have no reason to get rid of my old iphone (2 of the 3 people in the lawsuit did that for some reason), I followed the steps before I switched, I used the website when it was introduced, I still don't receive all of the messages sent to me and I can replicate the issue 100% of the time. Sign me up, I don't want money, I just want my messages.
 
Have you tried contacting Apple support for assistance on this? One thing that I've read is that you can have those trying to send to you messages from their iPhone totally delete you from there messaging app. For whatever reason sometimes the iPhones get stuck on stupid in that it keeps trying to send it to Apple's servers instead of to the SMS server. Worth a try! This has worked for some.

It does not appear to be an iphone issue. I switched almost two years ago and most if not all of the people I know have new iphones since then. Some have gone through several but the problem persists. So it appears to me to be an issue with contacts.
 
Should it require a lawsuit? Absolutely not but they have failed to fix a problem that they have known about for several years. At this point, why would they? Just reading through this thread and several others many people have "solved" the problem by going back to Apple because it wasn't worth the effort, some have had to change their number so they could get their messages, many others don't even think its a problem or its the user's fault for not turning off imessage before they switched (even though Apple automatically turned it on). I don't think Apple ever will or has any reason to fix the issue unless a court tells them to. If I would have known about and was able to join this lawsuit I would have. I have no reason to get rid of my old iphone (2 of the 3 people in the lawsuit did that for some reason), I followed the steps before I switched, I used the website when it was introduced, I still don't receive all of the messages sent to me and I can replicate the issue 100% of the time. Sign me up, I don't want money, I just want my messages.
I agree that going back to the iPhone isn't truly solving the issue, unless one was going to return to it anyway. But, as far as lawsuits go, a court wouldn't be telling Apple to fix the issue; the court would simply be fixing a monetary award to the plaintiffs based on the severity of the problem and the damages incurred. Since no sane person would rely on SMS for really important business the actual damages would be quite low.

On the topic of your phone, have you tried resetting it? I've had issues where the GUI was showing that I was logged out of certain services but I wasn't and resetting the phone fixed it.

At any rate, welcome to the forums. As you've noticed, there are some here for whom Apple can do no wrong, and there are some for whom Apple can do no right. Stay in the middle and you'll do ok ;):D
 
The problem is:
1) iPhones sell on the reputation that "it just works", meaning you shouldn't have to research it beforehand.
2) iMessage is activated by default and many users have no idea that it's different from sending regular SMS.

iMessage doesn't require an action from the user to be activated (it doesn't even inform the user properly) but it DOES require an action from the user to be deactivated in order to not screw up standardized SMS messaging for the user on other devices. It's entirely accurate to describe iMessage as hijacking your phone number.
"Users have no idea" in the modern era is just a BS.
We are speaking about technology, users better be informed before spending hundreds of dollars/euros on their devices.
Even my wife, the less tech wise person on the world, asked the question "why text colors are different ?".
iMessage is not a secret. Even a kid could understand it.
 
This ruling is complete bullsh*t. The issue is larger than just Android phones--it also affected any iPhone users wishing to stop using iMessage and revert back to SMS permanently (due, perhaps, to how poorly iMessage operates.) Countless minutes wasted with Apple's tech support who were utterly impotent at resolving this issue. I seriously considered changing my phone number that I've had for 15 years because of Apple's incompetence in design and execution of iMessage. Due to the huge hassle that would have been, I opted instead to keep my number and just look like a total a**hole who never replies to group messages EXCEPT THAT I NEVER GOT THEM.
 
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Plausible scenario. Personally I don't agree with "Poor Implementation." I believe Apple's implementation was as intended. :apple:

I agree with you, the more I've thought about it, the more i believe apple implemented it on purpose. It serves the porpose of everything working as intended in the apple ecosystem, though as soon as u leave, problems happen.

Shame though, cause it's a way to loose customers also.
 
This ruling is complete bullsh*t. The issue is larger than just Android phones--it also affected any iPhone users wishing to stop using iMessage and revert back to SMS permanently (due, perhaps, to how poorly iMessage operates.) Countless minutes wasted with Apple's tech support who were utterly impotent at resolving this issue. I seriously considered changing my phone number that I've had for 15 years because of Apple's incompetence in design and execution of iMessage. Due to the huge hassle that would have been, I opted instead to keep my number and just look like a total a**hole who never replies to group messages EXCEPT THAT I NEVER GOT THEM.

iMessage was so bad that people I communicated with, turned it off, and used 3rd party free messaging like whatsapp that had no issues implementing an iMessage clone that worked across multiple phone OS.

This issue did not become huge, as It was easier to ditch iMessage and use a 3rd party app that worked.

In 2015 if google Mail or hotmail lost e-mails from apple users, these forums would be in melt down. iMessage lost correspondence to non apple users for years.
 
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"Users have no idea" in the modern era is just a BS.
We are speaking about technology, users better be informed before spending hundreds of dollars/euros on their devices.
Even my wife, the less tech wise person on the world, asked the question "why text colors are different ?".
iMessage is not a secret. Even a kid could understand it.

He he I explained to my girlfriend the difference also, "Green means all clear, message received " , "Blue means, message maybe received " :p
 
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Sure it's significant for you, it probably would be for the vast majority of those affected, but liable in the American sense, no. The product you got works--it may not work as you want, it may even create difficulties, but it definitely works. And that's the gamble with any product from any company, some things simply don't work as advertised, wished, told, wanted, etc. In fact, even the part that doesn't work, the iMessage/SMS issue, isn't universal and could largely be avoided by first turning off iMessage (or so it seems).

Now, if someone could prove significant monetary loss there might be something there, but that would be difficult since SMS isn't really reliable enough for such use anyway.

Is there an issue? Most definitely. Does it require a lawsuit? Not at all; in fact, only three people decided it was worthy of such when a class couldn't be created--and one of them wanted out.

Of course the onus is on the plaintiffs to prove monetary loss, in the absence of that litigation should not be allowed in relation to a civil case with monetary compensation. However Apple should be legally directed to fix their issues, but now we are getting into the shortcomings of the US legal system and off topic.

It's a shame that Apple won't just fix the issue. It definitely affects me, just last night I had a spat with some family members because of a misunderstanding from not receiving text messages. It's one thing to expect imessages to work while I have an iPhone, quite another to expect my text messaging not be limited by hardware/software I don't even use anymore.
 
"Users have no idea" in the modern era is just a BS.
We are speaking about technology, users better be informed before spending hundreds of dollars/euros on their devices.
Even my wife, the less tech wise person on the world, asked the question "why text colors are different ?".
iMessage is not a secret. Even a kid could understand it.

If that's the case then why didn't your wife understand it? My wife understands the colors, but she is always asking me why her messages didn't go through, or why she isn't receiving messages. And she's using an iPhone with imessages and still has major issues. There is just no way to explain it to her other than the service is just inconsistent.
 
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I agree with you, the more I've thought about it, the more i believe apple implemented it on purpose. It serves the porpose of everything working as intended in the apple ecosystem, though as soon as u leave, problems happen.

Shame though, cause it's a way to loose customers also.

You're going by the presumption that the customer is still the priority. As far as I'm concerned that ended 10-5-11. :apple:
 
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