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Yeah....jerk. I'm sorry but do I not have a legitimate gripe? Apple says there is no fix and if i return it then Att is saying I have to pay a restocking fee.

I did nothing wrong and am getting screwed.

Two things...

1) Please show us all where apple said there is no fix. Steve's typical (and terse) responses have acknowledged that there is an issue if the phone is held in a certain way, and said to stay tuned. That seems to be and indication that a fix is in the works.

2) If you want to return it, tell AT&T to shove it when they insist on the restocking fee. You are, by law, allowed to return a defective product without being charged a restocking fee. (At least in the US.)
 
You totally missed the point, I don't want any money from this lawsuit, I want Apple to acknowlege this problem and fix it before I'm stuck with a 2 year contract with AT&T with an intermittent phone

You are not stuck with it, and you are still within the return policy. Just return it and when the fix is completed, then re-buy it. Nobody says you have to keep it when you are still within the return window. Even AT&T as a 30 day return window.
 
It's amazing what greed can do.

If they push this now, they'll lose. Hard.

The product just came out. I highly doubt Apple will let itself become beset by a lawsuit, however frivolous, that could potentially turn into a huge PR mess. TBH, I see two things happening: 1) Apple giving free bumpers to everyone, and 2) software/firmware fix.

Which, coincidentally, will happen before this law firm gets enough people to start the suit.

Also, there's another issue why this will fail. No one's forcing you to buy the phone. There's no false advertisement, there's no promises; if you don't like it, RETURN IT. I've never seen so much bitching and moaning by people before, especially on this forum. If it's such a heartache for you, shut it and return, it's not hard. Additionally, do you know how many other phones do this? I'll give you a hint; almost all.

Well said.
 
Having to purchase a band-aid over and above the base price of the item in question to make it work properly defines it as a faulty product. That's what the lawsuit is about.

I bought my case because I always do, because I might drop my phone. So I guess it is a bandaid after all

Mine works great just the way I like to hold it. So I do not consider it faulty.

This lawsuit is about lawyers making money if you think otherwise you are deluded.
 
Sorry apple deserves what it gets this time. Apple could have handled this head on to fix it, instead they bury their corporate head in the sand and say that its not a problem, all phones have this, just hold it different.

+1 only because I'm interested in seeing how it pans out.

And don't criticize lawyers, Apple's team of lawyers are probably the worst types available.
 
Dewey, Cheatum and Howe at it again!

Another demo of the out of control legal system in the USA. The only benefactors of Class Actions are the law firms, consumers get minimal relief and the sharks get millions. A clear case of exploitation.

I intend to respond with the input that I have no more issues than before (with a case around the phone). I wouldn't use the phone without a case, have had one for my 3g and 3Gs as well. If they have overwhelming input of a non-issue such as mine, perhaps this thing will die quickly. Maybe that will deter them from pulling this kind of stunt again?

Nah, where there is blood, there are sharks.
 
Apple could probably have avoided this had they issued a more appropriate and customer friendly response. Then again, I have no use for slimy lawyers who get rich off of class action suits that do nothing for the consumer but line the pockets of the attorneys involved.

Correct. Prepare to pocket your class action check for $3.50 while the law firm will make millions.
 
In short, yes. No other phone does anything near what the iPhone 4 does (which is why they sold 1.7 million of them in the first three days). I don't want a different phone, I want an iPhone 4 that works.

But, apparently, such a phone that meets your standards of "works" does not exist. Wait or move on. 4.0, 3.0 2.0 software was buggy. It required a .01 or .02 before things smoothed out.
Look at every OS release or new hardware release that's come from Sony, Microsoft, etc. They had a flaw in them and it took a software release or (in the worst cases) a new hardware release to address the unforeseen issues in mass-production.
THIS IS THE RISK OF BEING AN EARLY ADOPTER.


If by "under certain circumstances," you mean "holding the phone," then yes... that is the case. Again, I don't think there would be much of an issue if Apple acknowledged the problem and conveyed that they were striving to find a fix. Instead, we have Steve Jobs saying "there is no reception issue" (blatant lie) and "hold it a different way" (basically a ***** you, deal with it). Neither of those things are going to "remedy the issue."

"Under certain circumstances" still applies. When holding a phone that causes the two antennas to bridge by flesh is in essence "a certain way".
There are other ways to hold the phone that do NOT hinder reception to the degree of bridging antennas. This quasi-fact has been established and by having irritated iPhone users generalizing the issue at hand (sorry no pun intended), they create their own lie; thus being "there is NO WAY to hold the phone without losing reception" is mass-hysterical lie.

I WILL, however, side with you on Jobs' response to it being a non-issue (the SPECIFIC act of holding the phone a CERTAIN way), it is obviously an issue of some sorts. The temporary fix at this time is to have the phone held at any other angle other than the ONE area that hinders reception.

Again, I will side with you that if they did acknowledge that bridging the phone's antenna in this manner would result in dropped calls and no service then the public would have been better informed to make a decision as to whether their hand placement habits would inhibit their enjoyment of an iPhone purchase.

If this really is a software problem (highly unlikely), and could be fixed simply by a firmware update, then I concede that there really is nothing to worry about. Again, however, Apple has conveyed that they're not really interested in finding a solution and that they're basically blowing off the issue.
I would also concede that there is nothing to worry about if Apple could produce a fix that would allow the antenna to better calculate a better way to handle the attenuation or at least be less sensitive to it. This would allow them to deal with a hardware issue in a software manner.

Although Apple and Steve Jobs are typically used interchangeably on these and other forums, I don't believe that an engineer who may be responsible for a fix would have stated the same brief statement that Steve issued. I believe that Steve's choice in words were poor in his typical brevity but I believe that his message stating "stay tuned" was not a way to blow off the issue. Since this is all he gave us to look forward in the future, I can't really say more on this issue without completely guessing.

Calling people names just lessens your own credibility. I wasn't interested in the 3GS the first time around, and I'm still not interested. Low-res screen, piss poor camera... the iPhone 4 basically "fixed" everything I had an issue with in the previous model. Telling someone to buy a Taurus because the brakes on their Explorer doesn't work makes absolutely no sense.
Calling people names merely expresses how I feel about those who would rather take this route as opposed to the others that were laid out for them. I also posted with NO INTENTION of laying any amount of credibility towards my name or avatar, ESPECIALLY one about frivolous lawsuits. :)
This being a public forum of speech, I hope to NEVER be taken so seriously as to cause any mental anguish in those who read my posts.

As for the 3GS vs i4, the low-res screen and piss poor camera, both of which where hailed as "nice" or even moderately decent for its time, could be referred to as "issues" seems to be more of a personal disagreement with old tech verses new. This should be regarded as a comparison of whether or not the older 3GS would work best for you while waiting for i5 or, much sooner, an updated software version for the i4. Please bear in mind that it has not even been 1 week since the earliest of early deliveries reached the hands of the masses. These bugs will be worked out as the yellowing of the screens have in the past versions of iPhone and reception issues in the macbook air laptops. I guess it doesn't feel like it's only 5 days since the official release to the public with all the news flying around about it. :confused:

As for your car analogy, I feel these tend to be poorly apply 1:1 to technology such as a "mobile phones/computers" but again, the brakes on the explorer worked fine unless you did something as to press both pedals at the same time. The breaks on your Explorer and your antenna on your iPhone work fine as long as users don't do the ONE thing that is documented as to cause an issue. But please don't misunderstand, I know how you feel when you say you want to be able to hold your phone any way you want, but for the time being, until the attenuation issue (which in my opinion IS an issue) is resolved in a .0.x release

Returning the phone does nothing but leave me without a phone.
Do they not reimburse you for returning a product? Could that money not be put towards any other phone that could settle you until Apple works out all the kinks?

Again, this hysteria makes even me want to run out every evening looking for an iPhone at a brick-and-mortar place but restraint allows me to watch some of the issues that come from the early adopters who take a genuine risk of buying a new product with a .0 software release. My condolences on your situation. :apple:

I don't believe anyone who posted in my thread guessed antenna. In hindsight, I feel like I jinxed the whole release :D
 
What is therento sue about?

If you don't like the phone return it. I can see if Apple was refusing to give refunds, but to sue for no good reason..... What are these lawyers trying to accomplish in the end?
 
GOOD! Apple deserves to have their hand slapped over this. I wish the law firm great success!!

THEY DO NOT DESERVE THIS. THIS IS A COMPLETE MISUSE OF A CLASS ACTION SUIT. THIS IS DISGRACEFUL MONEY GRABBING.

products are not warranted to be PERFECT people. get your head out of your ASSES.

the internet is destroying our culture.
 
I don't want a free bumper...I want the lawyers to put pressure on Apple to put through a major fix...not a customer service rep offering me a free bumper. I don't like using my phone with a case.

The only pressure on Apple is if enough people will return their iPhone as defective. All the rest is BS.
 
There’s a perfect storm forming around Apple and Jobs on the competitive, regulatory, technological, and now consumer fronts. For too many years and too long we the consumers have tolerated sub par ATT network performances and bought into Apple’s partnership and their implicit over promises, naively thinking that Jobs Co. was good corporate CEO and knows what he's doing. Entrusting that he won’t sellout his most loyal customers short. Now this IP4 f***up and “stay tuned” memo. Stay tuned for what?? Til you dump your millions of Apple shares and exercise your illegally obtained stock options???
 
As someone else pointed out, getting the iPhone 1 on day one is a risky/early adopter move. By iPhone 4, I expect them to have basic functions of the phone (ie, the antennae) worked out.
There is not enough facepalm in the world for the level of stupidity in this comment. It's a NEW VERSION OF THE PRODUCT. Ergo, you are an early adopter if you buy it on release day. I guess you can't call people who bought Windows Vista right out of the gate early adopters as Windows has been out for years, right?
 
apple deserves this ... Its secrecy is fine .. till they release a product, after we own the product, the owners have every right to know what they are getting into. Its their product, Some want it to work, some want to burn it, some microwave and some blend .. apple should not restrict how users hold their device .. its a hardware flaw and still you see it being sold out .. Its supply issues which is causing a fake impression of lot of sales. But i think this is what apple deserves for playing with emotions .. be open in fixes atleast.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Mobile/8A293)

youngcapitalist said:
"The firm is offering telephone, email, and live chat contact options for customers as it presumably begins looking to launch a class action lawsuit against Apple."



What no Facetime?

Lol
 
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