Show me where Apple said this and I will agree with you.
Don't hold it that way = "Apple know there is a problem."
Stay tuned = "They are working out how to fix it"
There you go.
That'd be more acceptable if Apple released a statement saying "we are aware that our new phone has a very problematic design flaw and are doing everything we can to find a solution.". Instead, all we have is Steve Jobs saying "sorry, just hold it differently."
By giving the workaround - it is stating there is an issue that needs working around.
Expecting them to aplologise is wishful thinking. Apple don't make statements like that.
All i care about is them fixing it.
Its the '3.1 coma' all over again, just wait and see.
Jobs is not going to go on daytime tv like a penitent soap star and cry for forgiveness.
He is going to make someone ELSE cry until they have fixed the issue.