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Law Firm Gearing Up for iPhone 4 Suit Over Signal Issues
- Thread starter Steviejobz
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It's not even call "quality;" the signal drops to "no service" and it's impossible to even place the phone call at all.
That'd be more acceptable if Apple released a statement saying "we are aware that our new phone has a very problematic design flaw and are doing everything we can to find a solution.". Instead, all we have is Steve Jobs saying "sorry, just hold it differently.". If a lawsuit is what it tales to get apple to realize that just because they're a big company they can't treat their customers like crap, I'm all for it.
I think Apple and AT&T have a built-in get out of jail free card on this one.
Every iphone sale is still within the return policy period. So anyone who is unhappy with the signal can return the phone for a full refund. If you keep it, you're accepting the current, known situation, and don't have a leg to stand on.
This is just a bunch of trolls searching for a big payday for the lawyers involved. I hope Apple spends some of their cash horde and fights this one all the way, then takes the firm out to the woodshed and counter sues them out of business.
Every iphone sale is still within the return policy period. So anyone who is unhappy with the signal can return the phone for a full refund. If you keep it, you're accepting the current, known situation, and don't have a leg to stand on.
This is just a bunch of trolls searching for a big payday for the lawyers involved. I hope Apple spends some of their cash horde and fights this one all the way, then takes the firm out to the woodshed and counter sues them out of business.
This is absurd.
I have had zero issues with my iPhone 4 since I got it last Thursday. This is because a few bars drop if you hold it a certain way? La-dee-freakin' da. This concerns only a few techies that need something to criticize. If you asked the other 1.69 million people with the phone, I bet you they haven't noticed anything.
If someone out there can do a true demonstration showing that an iPhone 4 held a certain way significantly increases the amount of dropped calls when compared to an iPhone 3GS OR any phone for that matter, then I'll listen. But until then, I think this whole reception issue is a bunch of crap.
I have had zero issues with my iPhone 4 since I got it last Thursday. This is because a few bars drop if you hold it a certain way? La-dee-freakin' da. This concerns only a few techies that need something to criticize. If you asked the other 1.69 million people with the phone, I bet you they haven't noticed anything.
If someone out there can do a true demonstration showing that an iPhone 4 held a certain way significantly increases the amount of dropped calls when compared to an iPhone 3GS OR any phone for that matter, then I'll listen. But until then, I think this whole reception issue is a bunch of crap.
Anyone who joins this class action suit needs to be beaten about the head and shoulders. Instead of joining the ever growing ranks of petty Americans who can't wait to sue the first person they can, how about returning the damn phone and simply buying another phone that suits your needs? Or are you all so obsessed and dependent on your Apple products that you simply cannot live without them, even if it means SUING so that you can voluntarily fork over more money to them in the future?
A class action suit has not even been filed yet. I think these lawyers know what they're doing. This is just preliminary work to see if they even have a legitimate case. Nothing is for certain that they will even proceed.
Document your positive Experiences with them
Send them emails and live chat with them if you have no issues, be specific as possible. They can be called to provide logs and documents related to the calls and chats. Do not stand by and allow them to use you for their gain.
Send them emails and live chat with them if you have no issues, be specific as possible. They can be called to provide logs and documents related to the calls and chats. Do not stand by and allow them to use you for their gain.
What would a solution be other than a massive recall? I don't really think a massive recall is the kind of press Apple would like to have. So, naturally Steve isn't going to outright admit that there's a problem with the phone.
"supposed to be", "these things should be top notch", etc.... do NOT mean perfection. There are issues in everything from your underwear to your house. Do you buy this phone with that expectation? Like others have said, it's the cost of new adopters. People who buy or try brand new products should know this, this should be common sense. They should have take some responsibilities and test the phone if they value their money. If they trust apple or any company when they say their products are perfect than whose fault do you think that is? Beside the companies, it's also their responsibility. Being a new adopters also mean you take responsibility and don't whine.
You reason like one of the lawyers. Are you Cutter from that law firm?
some of you are missing the point. lawyers get paid so that if they do there job properly, then the consumer gets rewarded accordingly. if the consumer didnt need the lawyers then they would take on Apple themselves, and cut out the middle man, but the reality (for most i guess) is that they do need them
The reason this whole issue has blown up is because Apple made a mistake (whatever that mistake is is irrelevant) and when people make mistakes you've got to learn from them.
In any case, i think Apple will sort it out, one way or another.
The reason this whole issue has blown up is because Apple made a mistake (whatever that mistake is is irrelevant) and when people make mistakes you've got to learn from them.
In any case, i think Apple will sort it out, one way or another.
To all the people saying "give Apple time", I'm afraid their only confirmed response was "It's not a problem, hold the phone different" - whereas those of us with a problem (the majority, just because you might not have an issue many of us actually do) would disagree - it is a problem.
Giving Apple time does not help those who have spent a lot of money on this premium device, if we go beyond our 30 day return period then we are left with a phone (on long contracts in most cases) that can only be described as barely fit for purpose if it loses signal on contact with a human hand.
I don't like lawyers getting rich from other's misery but I don't like Apple's arrogant response to its customers any better really. Until they put out a proper press release stating they are working on a real fix for it - this law firm's proposed legal action may be the only way those of us with issues get any action. I'm sure Apple will fix it for the next model but that isn't good enough when people are spending hundreds of dollars on the existing one.
Giving Apple time does not help those who have spent a lot of money on this premium device, if we go beyond our 30 day return period then we are left with a phone (on long contracts in most cases) that can only be described as barely fit for purpose if it loses signal on contact with a human hand.
I don't like lawyers getting rich from other's misery but I don't like Apple's arrogant response to its customers any better really. Until they put out a proper press release stating they are working on a real fix for it - this law firm's proposed legal action may be the only way those of us with issues get any action. I'm sure Apple will fix it for the next model but that isn't good enough when people are spending hundreds of dollars on the existing one.
Yes the lawyers should have waited a bit. The San Jose Mercury today has stories not only about iPhones reception problems but also about cameras not working on many iPhone 4s. The lawyers could include the camera complainers as well. The strange thing is I cannot find any camera complainers on any forum. Of course it is not unusual for the SJM to do. Even though Apple is a local company the San Jose Mercury tech writers goe out of their way to bash Apple products almost daily.
I have no reception nor camera problems with my 32 gig iPhone 4. But all this bad news cannot be good for my AAPL I am sure.
The phone has been out for like a week. Why not let Apple try and fix it? With this approach, they'll be less inclined to be so accommodating. Apple always comes through. That's the real reason for those lines last week. This is just disgusting.
The problem is that they have to be very detailed with such notices or else they open themselves up to additional unrelated liabilities. The dimple fact is that it's only been about 4 days - and the claims have been reported so varied that you cannot just go out and say things without protecting yourself. We all want a statement. However I much rather prefer an accurate statement that accuratly represents the problem at hand and not some ambiguous statement that opens Apple up to unnecessary problems.
Jobs has said that something is coming. Just becasue it doesn't happen "now" doesn't mean that Apple is not going to say anything. We have to be patient about these things.
This is the way I naturally, comfortably hold my phone:
There's really no other place for my fingers to go. I'm actually surprised anyone can hold the phone at all and NOT have the problem. Note that I'm holding it in my right hand (this is not a "left-handed" issue as some would have you believe), and it's the same way Apple has even demonstrated it in their promotional materials. I don't think I am doing anything unreasonable here.
Mine will not do that!
If the antenna issue is as big as you say it is then why even wait 30 days? Just go ahead and return the phone and get your money back.