You say that like a fashion house isn't a legit business. I don't get all the hate on Angela just because she is from fashion. I guess MR folks don't see that companies like Burberry and LVMH are massive multi-billion dollar global companies.
Retail is 100% all about knowing your consumer. She was really good at knowing the fashion consumer. But whether or not she knows the tech consumer is the issue I think people are having here. Nobody discredits the fashion business. But if Apple hired a guy to run retail who came from BP and was in the oil retail business, I think we'd be equally skeptical that they know the tech consumer.