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I got my tracking number on Friday, however it says I should receive it on the 26th, that's almost 2 weeks away from then, where can I go to track this order? It is a European order and the expo site doesn't display a single thing in the tracking information ... should I be concerned?
 
Please do you know where can I track my order? In Shipment status is not yet something like UPS/TNT tracking number. There is just some tracking number. Over expo.expeditors.com i just found its fly by china souhern Airlines 463 to Frankfurt. But I dont see where is the package right now. I looking for list like this:

04 Jul 2012 19:29:27 Prague Shipment Arrived In Warehouse
04 Jul 2012 18:29:57 Prague Shipment Received At Destination Depot.
03 Jul 2012 15:58:32 Arnhem Hub Shipment In Transit.
29 Jun 2012 18:38:15 Pudong International Airport Shipment In Transit.
28 Jun 2012 21:22:00 Pudong International Airport Shipment Received At Transit Point.

It is the exact same list I have. There is no other way to somehow track it.
By the way, you got message on Facebook from me about that Apple Care :)
 
After a friend of mine picked up one up locally, I called one of the Apple stores in Miami today and they confirmed they'd had a couple of the 2.3/16 models come in and disappear immediately.

So I called Apple up and asked what they could do for me cause it's kinda messed up I've been sitting at processing here for over 2 weeks and people are walking into stores or just buying the same thing online immediately via other sites. They updated me to expedited delivery. Nothing they can do about when it ships, but when it does, at least it'll get there a little bit faster. I get the feeling they're all going out 2-3 days delivery at this point, though. I haven't heard anyone in here say they had to wait a week to get it after it shipped.

Are you sure they had that model? I was under the impression that was only a BTO. I'm interested because I also ordered that same model.
 
That's how I feel. It is odd that they are on such a delay! This isn't like apple. 1-2 weeks is about the max I've ever waited on a non pre-order item from them. I'm a little annoyed.

Same. This is not a pleasant buying experience, at all, waiting since June 27th still processing. I think apple dropped the ball by not making the midrange base model 16gb so it's available in store, 3-4 weeks bto just for a ram upgrade is rediculous.
 
It is the exact same list I have. There is no other way to somehow track it.
By the way, you got message on Facebook from me about that Apple Care :)


But i dont have this list... I just copied it from some user on this forum... so Id like to know where can I see this statuses. ;)

BTW I dont see any message from you on FB :confused:
 
Are you sure they had that model? I was under the impression that was only a BTO. I'm interested because I also ordered that same model.

I thought my friend was bs'ing me until I saw it myself (cause I've been in here with all of you, thinking how lame it is that the stock models are available, but they haven't put out other models in the stores). Then when I called the store, the dude confirmed and said they'd only seen very few of those and they always disappeared very quickly.

When I called Apple's 800 number, that guy was making the argument that if I thought I could be lucky enough to snag one, then I could and I could cancel my online order. So both the store and Apple's 800 number admitted that model is showing up in stores.

I'm one of those people who believe Apple hasn't done anything wrong as long as they deliver within the timeframe they promised me. But I gotta admit, it irks me a lil that my friend was able to grab one at the store, not to mention people buying them from newegg, abt, etc.

That's the only reason I called to see what they could do. If I was throwing complete bs at them, I don't think they would've done anything for me, though people on here have supposedly gotten superdrives just for complaining lots.
 
I thought my friend was bs'ing me until I saw it myself (cause I've been in here with all of you, thinking how lame it is that the stock models are available, but they haven't put out other models in the stores). Then when I called the store, the dude confirmed and said they'd only seen very few of those and they always disappeared very quickly.

Your friend must be one of an extremely small number of people able to get a BTO from a store. I'm located about 3 hours north of Miami and just called all the Apple Stores within 200 miles -They all gave the same "we don't sell ANY custom options in the store and haven't seen one." I had a rep who was willing to order one for me and ship it to store, in case I had a problem with it going to my house. But that's as far as I got, at least in my area :/ Not calling you a liar, just that your friend was extremely lucky.

2.3/16/256 ordered 6/28 - Still Processing
 
For the second option: they won't accept and eBay / PayPal receipt, but it seems that wouldn't be an issue if the AppleCare Protection Plan box has a serial number sticker on it.

Sir Al, can you confirm the existence of this S/N sticker?

Ditto! It seems if you have the complete box with everything in it, you're fine. People lose things like boxes which is why Apple gives them the option of the receipt, which is another way to make sure the customer bought AppleCare. Although someone could sell the box to someone else and show Apple their receipt? How would they dispute that? I still think the registration code inside the box is important. Sales receipts are easy to fake, too.
...
In other cases they mention the proof of purchase if you want to transfer the AppleCare to another person, at which point you have to mail everything to Apple and let them know who the new owner is. I don't plan to do that, however, but I think the proof of purchase I have is as valid as any. It doesn't say anywhere that the proof has to come from an Apple authorized source, perhaps that is the case when they request additional proof, at which point you can give them the serial number of the AppleCare instead. :D

Hey fellas, sorry to beat a dead horse here (and apologies to the other guy who didn't want to see the AppleCare discussion), but I did manage to dig up a handful of articles that question whether having the box really is enough in and of itself. Note that most of this is from 2011, which is later than the aforementioned thread (2009) which cited that EITHER the receipt OR the box would be sufficient.

One damning account is this woman reports that despite having bought a sealed, boxed copy of AppleCare off eBay, and even having its (a?) receipt from Amazon to boot, she was denied coverage because of where she obtained her AppleCare on the basis of the "proof of purchase" criterion:
http://katiefloyd.me/beware-applecare-deals/

Another story, with more comments and context, is in this Macrumors thread:
https://forums.macrumors.com/threads/1085063/
You'll see almost identical language. Note the specific reference by Apple to an eBay receipt not being acceptable as proof of purchase. Note that there's no reference to the box being acceptable by itself -- and, in fact, one person being told that it isn't enough. I'm not sure why this person was asked for proof of purchase when registering whereas most of us are not, but it sounds like random spot-checks.

Here's another Macrumors thread with the same information but fewer responses:
https://forums.macrumors.com/threads/1033120/

And here's another blog entry about problems with eBay and proof of purchase:
http://themacscreencastguy.com/blog/2010/10/20/caveat-emptor-applecare-via-ebay.html

And another, although this is shakier:
http://forums.macresource.com/read.php?1,1232327


Now, when we look at Apple's terms, it's a bit more ambiguous. Under Apple's "Where Can I Purchase the AppleCare Protection Plan?", it says the places where you can get AppleCare, which includes Apple and its authorized resellers. Yes, it does not explicitly say that non-authorized resellers invalidate the policy, but perhaps it works that way implicitly given the fine print about there being only one transfer of the policy allowed under the agreement, and that such a transfer must be made in writing. (Sir Al, you'll find those terms toward the end of the policy fine print in your box.)
http://www.apple.com/support/products/faqs.html

There are also the specific terms in the AppleCare agreement, which are a bit stronger
7. Your Responsibilities

To receive service or support under the Plan, you agree to comply with the following:

(i) Provide your Plan Agreement Number and a copy of your Plan’s original proof of purchase, if requested;
Note the specific language of the term "original proof of purchase" -- emphasis added. If one purchases AppleCare from someone else who, by definition, bought from Apple or another reseller, then unless they provide the original proof of purchase, you wouldn't have this documentation.
 
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I thought my friend was bs'ing me until I saw it myself (cause I've been in here with all of you, thinking how lame it is that the stock models are available, but they haven't put out other models in the stores). Then when I called the store, the dude confirmed and said they'd only seen very few of those and they always disappeared very quickly.

When I called Apple's 800 number, that guy was making the argument that if I thought I could be lucky enough to snag one, then I could and I could cancel my online order. So both the store and Apple's 800 number admitted that model is showing up in stores.

I'm one of those people who believe Apple hasn't done anything wrong as long as they deliver within the timeframe they promised me. But I gotta admit, it irks me a lil that my friend was able to grab one at the store, not to mention people buying them from newegg, abt, etc.

That's the only reason I called to see what they could do. If I was throwing complete bs at them, I don't think they would've done anything for me, though people on here have supposedly gotten superdrives just for complaining lots.

That's interesting. Wish I had known about it before ordering. Oh well, I guess waiting another two weeks won't hurt. I wish Apple would sell the 2.3/16 in stores. It seems like a very popular configuration.
 
Your friend must be one of an extremely small number of people able to get a BTO from a store...

The only thing I can think of is that he knows someone who held it for him. But as far as I know, and I've been buying Apple stuff from stores for awhile now, they do not do that. I've seen them make exceptions for people who had bad service or there was a mixup or something. But I've never seen them just straight up put something aside for anybody.

He was by the store. Walked in. There was one. He got it. That's the story.
 
Hey fellas, sorry to beat a dead horse here (and apologies to the other guy who didn't want to see the AppleCare discussion), but I did manage to dig up the two articles I'd found some time ago that gave me cause for pause on the issue, in spite of everything else.

The first is relatively weak, from Apple itself. Under "Where Can I Purchase the AppleCare Protection Plan?", it says the places where you can get AppleCare, which includes Apple and its authorized resellers. Yes, it does not explicitly say that non-authorized resellers invalidate the policy, but perhaps it works that way implicitly given the fine print about there being only one transfer of the policy allowed under the agreement, and that such a transfer must be made in writing. (Sir Al, you'll find those terms toward the end of the policy fine print in your box.)
http://www.apple.com/support/products/faqs.html

The other more damning account is this one, where this woman reports that despite having bought a sealed, boxed copy of AppleCare off eBay, and even having its (a?) receipt from Amazon to boot, she was denied coverage because of where she obtained her AppleCare on the basis of the "proof of purchase" criterion:
http://katiefloyd.me/beware-applecare-deals/

I really wish there were some way to get an official Apple answer on this stuff.

Thanks for the info.

Personally I'd say this is definitely a machine which would justify having AppleCare. May as well get it along with the machine.

Besides, searching for the best deal on AC helps serve as a distraction between refreshing the shipping status page and looking out the window because a FexEx truck might have pulled up. ;)

:apple:
 
Hey fellas, sorry to beat a dead horse here (and apologies to the other guy who didn't want to see the AppleCare discussion), but I did manage to dig up the two articles I'd found some time ago that gave me cause for pause on the issue, in spite of everything else.

The first is relatively weak, from Apple itself. Under "Where Can I Purchase the AppleCare Protection Plan?", it says the places where you can get AppleCare, which includes Apple and its authorized resellers. Yes, it does not explicitly say that non-authorized resellers invalidate the policy, but perhaps it works that way implicitly given the fine print about there being only one transfer of the policy allowed under the agreement, and that such a transfer must be made in writing. (Sir Al, you'll find those terms toward the end of the policy fine print in your box.)
http://www.apple.com/support/products/faqs.html

The other more damning account is this one, where this woman reports that despite having bought a sealed, boxed copy of AppleCare off eBay, and even having its (a?) receipt from Amazon to boot, she was denied coverage because of where she obtained her AppleCare on the basis of the "proof of purchase" criterion:
http://katiefloyd.me/beware-applecare-deals/

I really wish there were some way to get an official Apple answer on this stuff.

I agree, it's almost not worth the risk of trying to find deals only to be denied warranty repair.
 
Thanks for the info.

Personally I'd say this is definitely a machine which would justify having AppleCare. May as well get it along with the machine.

Besides, searching for the best deal on AC helps serve as a distraction between refreshing the shipping status page and looking out the window because a FexEx truck might have pulled up. ;)

:apple:

When you're not too busy refreshing the Apple "Your Orders" page (wink) , this is worth a read, FAKE APPLECARE APPLE CARE - A warning to buyers : eBay Guides...
http://reviews.ebay.com/FAKE-APPLECARE-APPLE-CARE-A-warning-to-buyers?ugid=10000000011731235

It is an eBay guide which has some good tips about things to be aware of before buying AppleCare on eBay.

One thing that especially caught my attention was that even if you successfully register AC online, you might not be out of the woods. A few months may pass for Apple to identify an invalid code and reject your coverage. If that happens, they'll ask for the original purchase receipt from an authorized Apple dealer, which probably wasn't provided. Plus, you're past the 45 day refund period for eBay purchased. Doubly burned. :mad:

:apple:
 
2.6/16/512 EDU - Italy
Ordered on 6/24, just changed to "preparing for shipment"
Sweet -- yours is the first 6/24 order I've heard of that's gone to "preparing for shipment." I also ordered my 2.7/16/512 (US gov't discount) on 6/24 so hopefully 6/24 orders will start shipping soon.
 
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