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Better to be safe then sorry at this point
Yeah definitively going to order the RadTech at this point. Only worry is the palm area. Is screen protector overkill at this point? Cause it might damage the AG coating....
 
Yeah definitively going to order the RadTech at this point. Only worry is the palm area. Is screen protector overkill at this point? Cause it might damage the AG coating....

On my side, I can tell you that there was never pressure on the screen, I've always packed it properly, and that the marks come for sure from the space key. It's not a smudge like a lot of people have, but a deep scratch.
 
On my side, I can tell you that there was never pressure on the screen, I've always packed it properly, and that the marks come for sure from the space key. It's not a smudge like a lot of people have, but a deep scratch.
Ouch :( That's sad to hear.

Are you using the 2016 model? and are you using the 13/15"?
 
After seeing this post i just noticed that my 2016 15'' mbp have clear scratches from the keyboard as well. I guess ill call apple support first thing tomorrow morning.

Update:

Should be noted that i carry my macbook with me 5 days a week in a sleeve, that is inside a leather bag with plenty of room on both sides so there is no force applied to either side of the sleve.
I have 2 clear keyboard key marks on the center of the screen, and they are clearly scratches in the screen.

IMG_0226.jpg
 
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I don't know if anybody actually tried this. I put on my 2017 13" Macbook Pro (non-TB) in a UAG Ice Case since day 2. It adds up to 2mm space so the Macbook won't shut as close as it was without the case but so far my screen is pristine. That being said, I only own this laptop for a very short time, I don't jam it into a backpack (carry it only with sleeve), and I always wipe the keyboard before closing it. I do these sort of things because my old 2011 Macbook Air is full of those keyboard marks and I simply want to avoid having those marks on my new MBP.

On the minus side, the case design is very anti-Apple and it adds a lot to the dimension. It makes my new 13" 2017 MBP to be as wide and long as my 13" 2011 MBA, and noticeably thicker. If you are concerned about your device sleekness/thinness, this case may not be for you. But I do hope that it will indirectly help the screen scratching problem.
IMG_6100.JPG
IMG_6101.JPG
 
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I don't know if anybody actually tried this. I put on my 2017 13" Macbook Pro (non-TB) in a UAG Ice Case since day 2. It adds up to 2mm space so the Macbook won't shut as close as it was without the case but so far my screen is pristine. That being said, I only own this laptop for a very short time, I don't jam it into a backpack (carry it only with sleeve), and I always wipe the keyboard before closing it. I do these sort of things because my old 2011 Macbook Air is full of those keyboard marks and I simply want to avoid having those marks on my new MBP.

On the minus side, the case design is very anti-Apple and it adds a lot to the dimension. It makes my new 13" 2017 MBP to be as wide and long as my 13" 2011 MBA, and noticeably thicker. If you are concerned about your device sleekness/thinness, this case may not be for you. But I do hope that it will indirectly help the screen scratching problem.

That is good idea to make a bigger cap between the keyboard and the screen.

BUT I have heard rumors that Apple doesn't recommend you applying cases to the notebooks. Reason for that is that Apple claims that the hinge of the notebook will loosen up overtime, because the hinge force is not engineered to carry the extra weight that case will introduce.

I'm not sure how correct this statement is. But to me, it makes sense. The hinge force itself isn't that strong, given the fact that Apple engineers the notebooks so that you can open it up with one hand.
[doublepost=1497815887][/doublepost]
After seeing this post i just noticed that my 2016 15'' mbp have clear scratches from the keyboard as well. I guess ill call apple support first thing tomorrow morning.

Update:

Should be noted that i carry my macbook with me 5 days a week in a sleeve, that is inside a leather bag with plenty of room on both sides so there is no force applied to either side of the sleve.
I have 2 clear keyboard key marks on the center of the screen, and they are clearly scratches in the screen.

View attachment 704612

Ouch :( Let us know what Apple responds to you.
 
That is good idea to make a bigger cap between the keyboard and the screen.

BUT I have heard rumors that Apple doesn't recommend you applying cases to the notebooks. Reason for that is that Apple claims that the hinge of the notebook will loosen up overtime, because the hinge force is not engineered to carry the extra weight that case will introduce.

I'm not sure how correct this statement is. But to me, it makes sense. The hinge force itself isn't that strong, given the fact that Apple engineers the notebooks so that you can open it up with one hand.

I can't say about the new Macbook Pro considering it's very new but my Air was inside a case for 6 years. Granted, it's a different type of case that doesn't add space (hence the scratches) but weight-wise, I'd say the difference between these two cases are in a single-digit gram. My MacBook Air hinge is still as good as new today. In my opinion, the act of frequently opening and closing the laptop would put way more stress than the weight of the case.
 
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I protected the keyboard with the microfibre as of the beginning and now I noticed a small spot.
I thought that it was uhe fatty dirtiness but I was to show in Apple Store Genuis and it is well the protection of the screen which starts to leave.
I must bring back the computer (MBP 15"december 2016) so that it can examine it with the mircroscope and the direction must give a decision if that passes under guarantee.
 
I use an Uppercase keyboard cover and the Radtech ScreenSavrz between the keyboard and the display. I tote my computer back and forth to work daily in a sleeve that's in a backpack and I have zero-none-zilch scratches on my display and believe me, I've looked closely for them. I also have never had any keyboard-related issues on my tbMBP FWIW.
 
It really seems a bit ridiculous to me that one needs to buy some sort of protection just to keep the screen from being scratched when these laptops are closed. I lug my 2011 MBP around on a daily basis without any protection whatsoever, and the screen is just as it was when I bought it new.

In my opinion this situation is a further indication of the fact that the MacBook Pro has become too thin for its own good.
 
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So is the consensus to get a cloth to protect the screen or not?
I purchased the cloth, got it a few days later, and i have been using it ever since, and have not got any additional scratches on the screen.
Some people were concerned with the cloth pressing the buttons or making the lit hard to close completely, but i have not had any such experience. It just fits. (i got the Radtech one)
 
I purchased the cloth, got it a few days later, and i have been using it ever since, and have not got any additional scratches on the screen.
Some people were concerned with the cloth pressing the buttons or making the lit hard to close completely, but i have not had any such experience. It just fits. (i got the Radtech one)

Thanks for the info. Did you ever take your 2016 in for service because of the scratches?
[doublepost=1501599219][/doublepost]
2015 model 13".
Are you going to have Apple replace the screen?
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It really seems a bit ridiculous to me that one needs to buy some sort of protection just to keep the screen from being scratched when these laptops are closed. I lug my 2011 MBP around on a daily basis without any protection whatsoever, and the screen is just as it was when I bought it new.

In my opinion this situation is a further indication of the fact that the MacBook Pro has become too thin for its own good.
Good point. I wonder if the screen of the 2012 onward models actually rest on the keyboard even when no pressure is applied to the top at all. Would seem like a better design to make sure it sat off the bottom deck even with some pressure from the top.
 
So is the consensus to get a cloth to protect the screen or not?

It does not seem to make much sense to me. If the cloth has anything on it you are forcing it into contact with the screen and then as it moves grinding it into the screen. I just ensure my keys are clean before I close the lid. Another reason to never eat or drink near your laptop.
 
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It does not seem to make much sense to me. If the cloth has anything on it you are forcing it into contact with the screen and then as it moves grinding it into the screen. I just ensure my keys are clean before I close the lid. Another reason to never eat or drink near your laptop.
But if you look at the screens that on www.staingate.org you can see in many a clear pattern where the keyboard or bottom half made contact with the screen. I would think a clean soft microfiber cloth would do less damage in these scenarios.
 
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Yeah definitively going to order the RadTech at this point. Only worry is the palm area. Is screen protector overkill at this point? Cause it might damage the AG coating....

Yeah definitively going to order the RadTech at this point. Only worry is the palm area. Is screen protector overkill at this point? Cause it might damage the AG coating....
Screen Wizard makes some as well. These will cover palm area also.
 
Are you going to have Apple replace the screen?

Unfortunately we don't have an official Apple store where I live, so I had to take it to an authorised repair center. It was a mess as they didn't want to repair it, and after insisting they replaced the screen but I'm not sure if they ever fixed the problem.
The thing is that with my screen, I'm not sure if it's related to the coating or something else, as I see as well rubber marks (from the rubber around the screen), on sections near the palm rest. I insisted at the store but the guys here couldn't care less about it.
However I ended up making a complaint with Apple and they were quite impressive as they called the authorised repair center and sort of fixed the situation. Now it's a matter of waiting and seeing how my screen will be in a couple of months.
 
Unfortunately we don't have an official Apple store where I live, so I had to take it to an authorised repair center. It was a mess as they didn't want to repair it, and after insisting they replaced the screen but I'm not sure if they ever fixed the problem.
The thing is that with my screen, I'm not sure if it's related to the coating or something else, as I see as well rubber marks (from the rubber around the screen), on sections near the palm rest. I insisted at the store but the guys here couldn't care less about it.
However I ended up making a complaint with Apple and they were quite impressive as they called the authorised repair center and sort of fixed the situation. Now it's a matter of waiting and seeing how my screen will be in a couple of months.
If you don't get this resolved to you liking, use the chat and contact Apple. Send them pics. This may be much easier than going through the authorized repair center.
 
If you don't get this resolved to you liking, use the chat and contact Apple. Send them pics. This may be much easier than going through the authorized repair center.

Did that and now I'm just basically waiting for it to happen again, so apple can actually do something about it.
 
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