Well I just took my 6th MBP back today on the 14th day when I heard about the upgrades. The main reason for this was I assumed that the newer MBP's would not have the issues also I wanted to get a refund as the top model was now £80 cheaper.
Well what a fun time I had. They agreed that my machine should be replaced because it had the whine and the mooing problem. They allowed me to upgrade to the 2.16 from 2.00 and they refunded the price difference. They also allowed me to upgrade to the 7200 HDD at no extra cost and the assured me that the new machine was from the very latest batch (although I'm not sure I believe this). Because I have already been stung with dead pixels, scratched cases and flickering screens, I choose to unbox in the store before taking it home, when I did this i opened it up and took a good look only to find that the left shift key came off in my hand. The guy behind the counter was as bemused as me. He called his manager over and explained what had happened and that I would now be on my 8th laptop, he suggested that if i wanted to try another machine I should be eligable for a 10% discount. I have taken the discount and walked away with a £1780 laptop for £1400 (including educational discount). Unfortunately I think this machine still has the whining issue but I am very happy with the upgrade and the cash injection.
Even though I am extremely annoyed with the terrible build quality, I cannot fault the London Regent Street Stores staff. They have always been very helpful.
Well what a fun time I had. They agreed that my machine should be replaced because it had the whine and the mooing problem. They allowed me to upgrade to the 2.16 from 2.00 and they refunded the price difference. They also allowed me to upgrade to the 7200 HDD at no extra cost and the assured me that the new machine was from the very latest batch (although I'm not sure I believe this). Because I have already been stung with dead pixels, scratched cases and flickering screens, I choose to unbox in the store before taking it home, when I did this i opened it up and took a good look only to find that the left shift key came off in my hand. The guy behind the counter was as bemused as me. He called his manager over and explained what had happened and that I would now be on my 8th laptop, he suggested that if i wanted to try another machine I should be eligable for a 10% discount. I have taken the discount and walked away with a £1780 laptop for £1400 (including educational discount). Unfortunately I think this machine still has the whining issue but I am very happy with the upgrade and the cash injection.
Even though I am extremely annoyed with the terrible build quality, I cannot fault the London Regent Street Stores staff. They have always been very helpful.