GOT IT!!!
16" Max 32c/64GB/4TB ordered Oct 18, Delivered Nov 18. So exactly a month or 31 days. Too many things going today but I've got it up and running and trying to get my apps installed at the moment. Obligatory picture when I get a chance.
Sorry for the long-winded thing there, but since you've contacted Apple you're probably good now. But I'm thinking there's a handful of these out there that keep getting lost in the shuffle.
16" Max 32c/64GB/4TB ordered Oct 18, Delivered Nov 18. So exactly a month or 31 days. Too many things going today but I've got it up and running and trying to get my apps installed at the moment. Obligatory picture when I get a chance.
I think this happened to mine. I ordered in first minutes on the 18th and had an October 3-10 delivery window, which was moved to an October 10-17 window within a few days. Then when that didn't happen, It became a 12-19 window. I contacted Apple who tried to find one already en-route or in store inventory that matched my needs, but nothing. They mentioned something about prioritizing it and that was that. Got a follow-up email later that day saying it would be shipping soon. My original order on apple.com was canceled and replaced with a new order. New order was showing preparing for shipment and then shipped and had a FedEx tracking number. That was last Friday. FedEx got it on Saturday, showed export scheduled on Monday. Cleared for export on Tuesday and FedEx saying it would arrive 10/19, arrived in Japan Tuesday afternoon. Arrived in Memphis Wednesday morning, then arrived in Denver today (Thursday) and delivered.Well, spoke to Apple about my months-long delay and apparently some kind of a glitch in the system caused my order placed on Oct 19 to move to the back of the queue as if it was a new order. Apparently, placing it in priority queue should resolve the issue for the most part. We shall see I guess, but I won't know until I get the shipping notice as the on-line tracker is not priority-aware. Apparently, this is not the first time this has happened. Here's hoping it ships sooner rather than later, but it certainly won't make my promised date of Nov 25. Sigh...
Sorry for the long-winded thing there, but since you've contacted Apple you're probably good now. But I'm thinking there's a handful of these out there that keep getting lost in the shuffle.