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its the 10.2 price thats killing me.

jeeze.....does this mean that by the time OSXI comes out
i would of spent $1032.00 Dollars on OS upgrades.....damn.
It's steep if you ask me.

after jaguar I think I'll melow out on things apple.....maybe
wait till OSXI or something before spending more money...
I understand we're getting alot of new apps and stuff so
if that price is for this UPGRADE only and not every .0 update
then I guess thats cool.

Early adoption is what apple needs from their customers....
but early adoption is just getting to expensive.
 
OSX.2 rip off

Attached is a letter I just wrote apple. I encourage everyone who has recently bought a new mac with OSX.1.4 to write apple as well.

Dear Apple,

On May 29, 2002 I purchased a brand new $2,500 (twenty-five HUNDRED dollar) Powerbook G4. It came with OSX.1.4. You have now announced that Jaguar OSX.2 will be released in late August (that is only 3 months after I purchased my computer), and I am now expected to dish out another $130 to upgrade my operating system. This is not even a brand new operating system, it is an update to an existing operating system. (many of these items included on Jaguar are things that should have already existed in OSX.1, but instead OSX was released before these things were operational to start making money on OSX). I think it is very unfair and a bad business practice to make me pay this money to upgrade an operating system that is only 3 months old for me. I can understand charging someone who is running OS9, but to charge customers that have just purchased a new computer just doesn't make any sense, especially since it will come loaded on new systems. It is not the money that upsets me, because I can easily afford the $129, it is the principle of the matter.

I am a recent convert back to Apple. My first computer when I was 16 was an Apple 2+, and I moved over to a PC when windows came out. I really liked the new OSX system, as well as the look and functionality of the new powerbooks, which is why I came back. Now, after only 3 months, I am questioning myself as to why I came back. I thought that Apple was different that microsoft, but now feel that I should call you Macrosoft.

Will you please forward my issues and concerns to upper management. I hope you will re-think your OSX upgrade policy and give those people who recently purchased a new mac computer a free upgrade to OSX.2

SARUPA
 
hhmmmm

to the above post

it will probably fall on deaf ears, but im gonna write them too.
 
~ oh dear lord! help me!

I found this Mac World to be MORE than disappointing.

I found it to be a SLAP in the face and HUMILATING!

Ok ok OK,,, The concept that APPLE is trying to change expectations of what to expect from a Mac World, is an obvious one.

Sadly it's obviously stupid!

Its a MAC WORLD, not a run to the corner 7-11

No matter what people are ALWAYS going to expect something great, or why the hell even bother having it!
People hold off from buying units because the TECH isnt useful!

I am sick of lame guys that say speed isnt needed, You guys need to buy a turtle and run your apps on it. Or better yet go back to paper and pencil!
You dont need a computer!

My Brand new iMac cant play a simple new game like WARCRAFT 3 properly!

Let alone get any work done, hell it doesnt run its OWN OS properly!

SO macworld <its deserves lower case> is now for what?
Just to point at everything and pat themselves on the back?

Because thats the way it came off.
As a slow witted slap on their hunchback!
LOOK we have iCHAT,the best in the world.

FOrget the fact that ICQ has been doing all of that for YEARS ALREADY!
PUHLEASE! what lame losers, they make MAc users look so stupid and OLD!
Do they really think that anyone is being fooled?
I think that they do! How pathetic!

Oh yea then the slap in the face.
One more thing,,, the OSX you paid money for that hasnt worked properly for over a year! Hell I forgot when the hell it finally could burn cd's.

Is now going to cost you more Money because we know we can abuse you and that there isnt anywhere for you to go~ LOL You going to Wintel?

Oh yea On more thing, there isnt going to be an upgrade reduction its all the same costs, no fee reduction for the users that helped make OSX useable with early adoption! LOL

Oh yea and one more thing, we SUCKERED you into using our internet email for free so that we could develop a user base. So that when we SWITCHED to PAY you are likely to come along because you dont want to change your email address, again! Are you kidding, its wasnt ALL that for free!

Telling us the companies that already failed at what your doing isnt a good sign.

Oh YEA, ONE more thing!
NOTHING!
NO, new hardware, no new POWERMACS for the STARVING PROs. No hints, no announcements, no hope, no intelligence on stage.

Just a couple of old guys sending foolish messages to each other across the stage.
With an app that as boring as JOBS has become.

If I wasnt being abused SO badly by this company I would be asleep at 6am instead of watching this theatre of the insane!

YAWN~


ADDED~ Ladrums! I agree with you.

We NEED to send a message to APPLE!!!
We are NOT stupid, and WE are NOT buying any more CRAP from you!
Get it together or GET LOST!
 
Re: Re: Re: Apple is in Trouble!

Originally posted by Shane

And why are they charging for e-mail. They aren't getting any money from me for that.
Shane

To quote a cliche, there's no such thing as a free lunch. Apple has to pay for the bandwidth. Apple has to pay for the disk space. Apple has to pay for the technicians to make sure that the servers are all up and running properly. Why should Apple give away the service for free? Because they have up until now? (Aside: I think that there should be a light version for just email, too, but Apple does seem to like making premium service part of their reputation.)

And, about the new Power Macs, how about we wait a month and see what's in store for us then. Patience is a virtue. :)

Peace...
 
I think that your complaint is fair. Another group that shouldn't have to pay are the people who just bought OS X. They wouldn't have just bought it if they knew that a new OS, that they would have to re-pay for, would soon be out. Also, a free upgrade is pushing it. I just bought a mac about 2 or so months ago, and I think that a reasonable price for an upgrade is $50-70, not a 129 UPGRADE(because an upgrade is exactly what it is). There are new features, and I think that people should have to pay for the features, but, again, not $129.

I don't know if I already posted it here, but another thing that I'm furious about is the fact that you have to pay for a mac.com email address now. That's just wrong.

I thought that apple would be better then to stoop to these tactics. Terrible.


Draft
 
to the ~ oh dear lord! help me! POST

HERE HERE!

:eek:

damn I mean give me a break on the speed improvements
that should of already been there when they release OSX
I IF I want your ichat, your ical (which I dont), WATSON/Sherlock3
then I'll purchase it from 3rd parties........or even a freeware version....
I dont know just dont screw me damn it.


oh yea, didnt steve look nervous up there, like gee are they
gonna let me get away with sticken it to them like this....f*** no.
Im not, if I want that abuse I can get it without paying for it.

I'm pissed, and I dont care about how fair some of you think it is,
I bought the beta, the osx, the osx.1 free update (but pay for shipping).
Cause I was supporting the apple innovation and what do they do....
jeeze they WILL NOT get my support as being an earlier adaptor until
I say otherwise.
 
You guys remember paying for "classic" OS upgrades? I sure do. I agree with everyone that if you bought OSX, you should have an upgrade path. $75 would be fine with me. $130 is steep. I paid the $25 or whatever it was for the beta. Then I paid $125 for the full-on thing. Now $130 for OSX.2. If it gets me true finder networking with Win servers, i'll smile. if its faster, excellent. the OS is maturing and it costs a lot in R&D to do that. About .Mac, I think it's okay to charge for iTools now, but free emails (tiny accounts) would still be cool. Esp. for kids.

The iPod news was the party for me today. Rendevous was interesting, as well as iSync. Very nice.

Apple - upgrade path please? That would make so many happy...
 
Re: Re: TOTALLY DISAPPOINTED NEW MAC USER!!!

Originally posted by sneed


Is this your first computer purchase? There is always something bigger, faster, cheaper around the bend. Pissed at Apple? Be pissed at yourself for buying a month before MWNY.

No this is not my first computer purchase, but all my other computer purchases I was taken care of for upgrades. You do not release something with such major upgrade with the same price, not in the PC world, they will reduce the price of the existing to be replaced hardware, then release new one. Apple doesn't do that, they charges full price for the hardware and then release a new one 6 months later.

Also, for someone who just switched from the PC, I don't have no idea what the hell MWNY is until I got my mac and get myself into the mac world. Not to mention the fact that apple doesn't even ever mention it on the web page. Call me a loser if you like but I think it is extremely bad business practice to do things like that, expsecially the fact that they take itool away and ask me to pay for the OS upgrade, both of them should have been paid for and included in the price of my computer. And apple is trying to convince PC user to switch? What a joke. The Dell that I purchased before windows XP come out includes a coupon that I can mail in to recieve my FREE copy of windows XP when it comes out and it's 3 months before it is officially out. We are talking about MAJOR OS upgrade here, not a "dot" upgarde.
 
Setting the upgrade record straight - we're hosed

Many people here mistakingly believe that the coupons that have shipped with OSX/new machines apply to upgrades of the OS to 10.2 - they do not.

I have confirmed this fact by contacting the Apple store at 1-800-my-apple. The sales representative confirmed two of my fears:

a) there is no plan to offer an upgrade price for 10.2

b) the coupons that ship with your machine are not valid for upgrading from .1->.2.

To confirm this fact I went off to the Apple website where people have been quoting that the up-to-date stuff is valid for 10.2. The Terms on the Up-To-Date form clearly state that the machine would have to have been purchased on or after July 17th in order to be valid so there is *NO* Up-To-Date option for existing MacOS 10.1 users - regardless of when you purchased your machine.


So my friends, fellow switchers, and folks who think different.... we're hosed. Unless Apple changes their plans in some way, we're all out of 129 (bootleggers notwithstanding), and that completely sucks and simply sends the wrong message to anyone who just "switched" to the platform.

To do this in the midst of a marketing campaign to convert new users is just plain stupid. :mad:
 
Re: Re: TOTALLY DISAPPOINTED NEW MAC USER!!!

Originally posted by hitman


Use those coupons to get 10.2 at a reduced price. :rolleyes:

What else were you planing on using them for?

Exactly what I thought, but how? As I have mentioned a number of times I never used it and I don't know how to use them, there are no instruction whatsoever????
 
Originally posted by dongmin
For that $4 a month, you get:

Virex 7.1
...

WOW!!! A free copy of Virex 7!!!!!!! Apple is so generous giving us a completely useless piece of shi.. er.... software. Ive got a copy of Virex 7 right here and it's got to be one of the worst apps for OS X. There is no automatic protection feature, you have to manually scan stuff, no speedscan technology and best of all.... Guess how many Virex Developers there are??? ONE. That's right -- one developer. Virus updates will just be rushing out the door, i'm sure.

Bundling useless $#!+ with .mac doesn't make me happy that apple are going to charge me $49USD to keep my email working. I don't want virex, i don't want backup, i don't want homepage, i don't want iDisk. WTF don't they let you customize what options you want and revise the price for it????
 
Re: Setting the upgrade record straight - we're hosed

Originally posted by gregorypierce
Many people here mistakingly believe that the coupons that have shipped with OSX apply to upgrades of the OS to 10.2 - they do not.

I have confirmed this fact by contacting the Apple store at 1-800-my-apple. The sales representative confirmed two of my fears:

a) there is no plan to offer an upgrade price for 10.2

b) the coupons that ship with your machine are not valid for upgrading from .1->.2.

To confirm this fact I went off to the Apple website where people have been quoting that the up-to-date stuff is valid for 10.2. The Terms on the Up-To-Date form clearly state that the machine would have to have been purchased on or after July 17th in order to be valid so there is *NO* Up-To-Date option for existing MacOS 10.1 users - regardless of when you purchased your machine.


So my friends, fellow switchers, and folks who think different.... we're hosed. Unless Apple changes their plans in some way, we're all out of 129 (bootleggers notwithstanding), and that completely sucks and simply sends the wrong message to anyone who just "switched" to the platform.

To do this in the midst of a marketing campaign to convert new users is just plain stupid. :mad:


So you mean those stupid coupons are useless??? I mean why include them then????? This is such a major pissoff. Apple will have to do something about it fast or I will email to all computer publications and make a big thing out of it, I'm sure that they won't appreciate everybody in the computer world bashing them for such rediculous practice.
 
Originally posted by iH8Quark


Your email won't go away. You just won't get 10 extra MB. You're limited to 5 MB. Chill out. Mac.com email is still free, as far as I know.

Sorry to say, but you are completelly wrong. All your email, home page, idisk and iTools are ALL GONE if you don't pay them. $50 for the 1st year and $100 from then on. I wonder why they didn't keep a "light" free version... That wouldnt make lots of mac users happy. I am personally very disapointed. I will have to chose between paying or moving back to MS Hotmail.

Rafael
 
I think it was a pretty good MacWorld actually...you can't exactly expect upgrades to all lines on a consistent basis and we know the powermacs are coming anyway so there's nothing to cry about...I just want to keep my mac.com email but I can't..
 
i am interested to see if i can use the itools account for several small web sites i host through a third party.

the new itunes looks ok, very mild improvments. i think sherlock will be cool
 
Where do we send complaints?

The only negative thing about this MW Expo is:
- email cost for a mac.com account
- no upgrade cost for Jaguar. As another reader said, I afford the price, but it's the principle. It doesn't matter if the ug cost would be $119 - it just need to be cheaper than the full retail price. And newly bought computers and OS X's would of course include this update!

One question though:
- Many of the writers here suggests that we should write Apple about our thoughts, but _where_!?
(Maybe the feedback site at http://www.apple.com/macosx/feedback/) ?


That's my two cent's...
 
So you mean those stupid coupons are useless??? I mean why include them then????? This is such a major pissoff.

This is the same thing I told the folks at the Apple store when they told me this nonsense. If Apple is going to screw people who only a few days ago purchased a brand new machine I'm not sure how many "switchers" they're going to have - let alone convert into Mac faithful.
 
Hotmail not free either!

I've heard that Hotmail is going to charge for their mail service as well.

Someone who knows if that's true?
 
Originally posted by gregorypierce


This is the same thing I told the folks at the Apple store when they told me this nonsense. If Apple is going to screw people who only a few days ago purchased a brand new machine I'm not sure how many "switchers" they're going to have - let alone convert into Mac faithful.

Exactly, and my imac has already been put on sale on ebay this morning at 11:00am right after I found out about all these crap, I was seriously pissed. Althought I might end up getting a new one that includes the new OS ....
 
Mac Sh*t New York

This has to be the most sh*tty Macworld to date!

The only good news I got is that Real Networks finally (after a year and a half waiting) released a OSX version of the crappy Real Audio Player. Finally I'll be able to hear the news from my home country! (something that PC users have been able to do a long time ago).

Now I only have to wait a couple of years until AOL, Yahoo or MS comes out with a chat client that supports VoIP, so I can actually talk to my family (again, something that PC user have been able to do lightyears ago).

I'm very, very disappointed... This is like something I read a while ago: "Everything easier on a Mac, the only hard thing is being a Mac user".

Shame on you Apple, and by the way, you can stick .mac up your a$$!
 
I just get off the phone with Apple Care customer representative.

She told me right now there is no plan for an upgrade path, but that doesn't mean there isn't any, she can't tell me there is one because there isn't but she told me chances are there will be. She told me the bottom line is those coupons won't be wasted.

I go ... sigh~ ... and I say since there is nothing I can do about it right now might as well wish for it, and she agrees ... :(
 
Message to Apple - Let's Do This!!

I am thinking we need to start a petition. Maybe petition is a strong word,
but you get the idea. We need to get info posted on all of the rumor/apple
forums (spymac appleinsider, etc. etc. etc.) and get people to sign on to
the ideas being posted here. In one place - like a petition.

First, we need some consensus. The amazing thing is that I think everyone
here wants to see apple strong, wants to see them with good earnings
reports, etc., and would personally pay what they can afford to do it, if
apple would just respond and give the users what they are demanding.

I agree that apple is a business and needs, especially in these days, to
have a means of profit. However, I think we agree (most on this board) that
a few things were very bad moves:


1) charging for 10.2 at full cost to users of every vintage and at every
level.

to clarify: true, the ugrade should be good, and quite an improvement.
however, i agree with those that have said that they bought a new mac
recently expecting an upgrade path to the much-hyped jaguar. and they got
hosed. add another 129 to your already pricey machine. That stinks. Most
cases they at least grandfather an upgrade for 1-3 months prior to the
announcement of the upgrade. With all the hype at the wwdc etc, this was
out there well in advance and people should not be taken for a ride. If
apple wants loyal customers that will buy new machines, they can't screw
people that bought in advance of the final release because they thought they
would be treated fairly. They are going to either push people away
completely, or push them to wait until the day after announcements to buy.
Which, given the powermac specials going on now, is clearly not the goal.

2) There should be a .mac lite.

This should allow at least forwarding of the mac.com accounts. Possibly a
small fee even, and a small storage allotment, but there should be an option
that is free or nearly free. 100$ for bells and whistles and space most
people will not be using is crazy. Apple had a good thing going with
itools, people were sharing their movies, photos, etc. and now it is not for
consumers. it is for people that need 100mb of space to collaborate etc.
It was rude to those that had adopted the new address and tried to support
apple by using the address to advertise to everyone they emailed.

3) We need new powermacs.




I think at least we should be saying 1 and 2. This is the clan of mac
faithful, and I hear many naysayers out there, including myself, who's faith
has been shaken. I sympathize with those who recently 'switch'ed and think
that apple needs to hear the complaints. I support apple. And I am
willing to hang with them even if it means paying for an upgrade to software
that was not truly release-ready until (presumably) this version, though I
have already spent over $100 on the OS, when all it did was make my
machines obsolete (for what i do - and let's not debate this, but fcpro
drops frames on my powerbook when in X, and works fine in 9 - that is just
one example) - but they need to be kept in check. and right now, i think
we need to voice our opinions in unison. Let's get some consensus and
submit some type of petition to apple - i think it would be great to get
some of the 'switchers', especially those featured in the advertisements, to
show both our dedication to thinking different and our concern with a few of
these latest moves.


Thoughts? - let's not beat this to death. Let's do this. Let's get the mac
minority together and make this expo something constructive and something
other than one-sided.

Chris
 
My letter to Macrosoft

just wanted to say you coulda atleast had a dumbed down
version for people that didnt need all the other sh*t.....atleast
as a thanks to us early adopters....you know thats just getting
to expensive.....the early adopters support I've given apple for so long.


anywhooo I guess I'd better start letting people know that I have
another email address....damn I forgot I already have one with my
internet provider package....sorry apple after Jaguar (yet another
ripoff for early adopters) you aint getting anymore coin from
me for a long time.....you see you milk your early adopters
instead of value them......people are beginning to call you Macrosoft...
hehe...sounds good to me....anyhooo Jaguar speed shoulda been
there in the begining (OSX) as for the new features well, WATSON/SHERLOCK
is nice , ical (not for me), ichat I guess but a third partie would of been fine.
All I need from Jaguar is the speed not your versions of the 3rd party stuff.
so you see you be chargen me for stuff I dont need.....well thats the thanks I
get but I've learned my lesson.
 
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