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[MERGED] Free Bumpers/Should Apple supply free bumper
- Thread starter aibo82
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So because I can't reproduce the issue with my phone I've failed? I'm not saying the issue doesn't exist...
You won't have to pay a restocking fee. There's an amnesty period for AT&T if you don't like your phone.
Go ahead and return your phone. I know you won't. You'll do some mental gymnastics to convince yourself that you need to keep your iPhone even though it doesn't work as a phone for you.
What is the point for customer service then? So if you have an issue, you are just suppose to return the device, when the only advice you get is to hold the device differently? We wouldn't want anything if we got a working device. If it was as easy as a simple, free software update, we would be more than happy.
Yes, if your device doesn't work well enough then you should vote with your wallet and return it. Seriously, with any other phone people would just return it and call it a failure, but with the iPhone everyone is such an Apple slave that instead they ask for a work around that costs Apple less than a dollar to make.
It's threads like this that make me lose a little more faith in people's abilities to pull themselves away from a company's nipple.
So because I can't reproduce the issue with my phone I've failed? I'm not saying the issue doesn't exist...
You won't have to pay a restocking fee. There's an amnesty period for AT&T if you don't like your phone.
Go ahead and return your phone. I know you won't. You'll do some mental gymnastics to convince yourself that you need to keep your iPhone even though it doesn't work as a phone for you.
Can you please explain this amnesty period where you don't have to pay a restocking fee? As far as I'm aware, you have to pay a restocking fee the second you remove the phone from the store.
http://www.wireless.att.com/cell-phone-service/legal/return-policy.jsp
I'm probably going to return to Verizon and regretfully to a half baked Android phone but I can't deal with a phone that loses reception so easily.
Because out of the goodness of my heart, I wanted to inform you what an incredible waste of time this endeavor will be.
You're welcome.
The polls... the multiple polls on this forum... disagree with you.
I'm sorry you don't. I'm also sorry that you don't feel there's any justice in the world until those of us without issues shut up so that you can feel smug in your false belief that the majority, if not every, iPhone is defective.
I still recommend you return your phone within 30 days so you no longer feel "shafted."
I already told you what will. Evidently you ignored it.
You don't have to. Return the phone. Get something that works better for you. An iPhone that has such poor reception is unacceptable and useless, right? So, why continue to use it?
This is another reason I post: to point out that these petitions are really cop-outs. Search these forums. EVERY time an iPhone has been released, there's been threats of petitions, class-action lawsuits, assertions that every phone has some fatal RF flaw, and the constant refrain that this is unacceptable, with the appropriate requisite stomping of feet and hissyfits. And yet nothing ever comes of it. No recall. No official admission from Apple that there's a horrible design issue that needs to be addressed. Apple just keeps making them without any change or revision, until it's time for the next WWDC keynote.
And yet... people still buy these things by the millions. One would think that such an alleged horribly defective product would never sell because it's so darned unusable!
If one were to go solely by the content of these forums during each launch cycle, one would conclude that:
1. People REALLY enjoy paying hundreds of dollars for utter junk and will do anything, sign anything, write anything to try to find some other alternative for their alleged ills than the obvious common-sense solution: get a refund, and buy something that isn't such junk.
2. Most iPhone users have amnesia, because they forget pretty quickly that these dubious claims of universally-defective iPhones with RF issues are a constant in every launch timeframe that just somehow fades off after a couple weeks.
If you can't use it, why do you love it? If the RF issue makes the phone unusable, but you love everything else, then you'd be better off just getting an iPod touch, wouldn't you say?
It's very simple: as long as people line up by the hundreds to buy these things, Apple will continue to make them as-is. If however, they start seeing the lines disappear abruptly, sales drop off, and an overwhelming majority of returns from people who HAVE the iPhone 4, then they will be motivated to find and fix the problem, whatever that problem may be.
But we already know the end of this story: people will continue to buy this product faster than Apple's suppliers can make them. There will be returns and exchanges as there are with any product, but not beyond the requisite percentage of Apple customers with OCD that plague every product Apple releases.
In the end, Apple will likely assume what any reasonable person would assume: there is no universal design flaw. And there will be one of two reaosns for this. Either there IS a flaw but so many people refuse to part with their precious defective iPhones that Apple must assume that the product is "good enough, " OR... there was never a universal design flaw to begin with.
I'm betting with history, and assuming it's the latter.
Can you imagine if this noob ran a company?
This would be his customer service only solution to problems: Have a problem? Return it!
Hey my brand new car has a speck of dust on it. Uh oh, better return it!
I just went to the grocery store and one grape out of an entire box was smashed! Uh oh, better return it!
My computer just crashed once. Rather than fix it, ill just return it and lose all productivity!
God, do you even think before posting? Nothing you say makes any sense. At this point, it would be best for you to leave this thread and never come back before you make a bigger fool out of yourself.
I'm from WV and our governor changed our state motto from "wild and wonderful" to "open for business" which upset a lot of people. Someone started and online petition and it was one of the major reasons the governor was pressured to change it back. They work sometimes!
So you're from the future? You're telling me an opinion here. Just because it is a petition, doesn't mean it has no chance of working. Maybe this won't have an effect on anything, but something will be done about this eventually. Watch. Petitions exist for a reason, they have worked in the past, and will work in the future. That is a fact.
Multiple polls? Hmmm, okay. I sure see a lot of videos where people don't have this issue. Can you link me to more videos that disagree with me, than agree with me? Then your line of reasoning will be valid.
Here is the thing. Do you know why the sell so many? Because they simply work, and always have for the most part. This is the biggest flaw so far, and there hasn't been a magnitude of this issue before.
The hassle of returning it out weighs the cost. The iPhone 4 isn't junk. It has a flaw. As in, if the seat belts don't work in my car, they get re called. Why? Because it's something that should work. It's a given. I rely on the iPhone for many other things, and because I have one issue, that is no fair I have to sacrifice all my needs.
HUH?
Yes, because an iPod touch has a 5mp camera. The iPod touch has a retina display. The iPad touch has a front facing camera. The iPod touch has an A4 processor. So no, I wouldn't say I should get an iPod touch.
If you have anything that will help my problem, then post, otherwise quit bringing up the past, and how things work and don't work, and how the whole consumer buying cycle should function.
A speck of dust is not a defect. An iPhone with alleged RF problems is not equivalnet ot a car with a spec of dust on it.
Can you wipe clean the iPhone antenna and fix the problem? No? Then it's not the same thing.
One smashed grape doesn't affect the entire bunch. An alleged RF defect on an iPhone does affect the WHOLE operation of the iPhone, from phone calls, to every app that must use data.
Can you simply pluck out the RF section of your iPhone, and that fixes everything? No? Then a smashed grape is not the same thing.
A crashed computer can (usually) be fixed by rebooting.
If you reboot your iPhone, does the RF problem magically disappear? No? Then it's not the same thing.
I think well enough to know what a straw man argument is. You threw out three of them.
So you're saying if you buy a product you perceive as subpar or faulty instead of returning it you'll ask for a work around or a case? This sort of issue would not be tolerated on an Android device or anything besides the iPhone.
Oh and I think it's very funny that you called me a newb.
No, I've simply learned from the past. Those who cannot remember the past are condemned to repeat it.
I'm offering you a sane alternative. You are simply choosing to reject it and instead attack me for daring to offer one. So be it.
Three past iPhone product cycles, and three iPhone class action lawsuits disagree with you. That's not opinion. That's fact.
I've watched before. This isn't the first time someone like you has said these exact statements.
You watch. I have already suggested something that is very simple to do and would be highly effective towards solving your problem.
Yes, because they're a convenient way for people to say "me too!" without actually taking any real action.
Nor do I see any videos of people returning their defective iPhones to Apple either.
But actually, MR already has links on its front page that explains a lot about the situation, including my earlier point: that we've seen this before.
Point proven.
But... gee, you can't upload or share videos or high res photos because of that nasty antenna problem! Rats!
Yes, now your web pages can render beautifully... if they load. Because you know, defective RF and all...
Ahh, and it works on Facetime which uses Wifi, great! Oh, but you have to initiate a voice call first... drat!
It does? Wow!
You sure? the way you make it sound, it would certainly be more useable.
But you just said they don't! They're defective, remember? Their RF is bad!
We can go on and on like this all night. It just amazes how willing you are in one turn to condemn a product while vigorously trying to defend your keeping it. Either there's some kind of nasty Stockholm syndrome at work here, or this RF issue really isn't as serious as it's cracked up to be. But one thing is for sure: no matter how you try to justify your claims, a phone with bad RF is a seriously crippled device. RF is at the heart of the phone; saying it's still useful without reliable voice and data is like driving a car that came with a faulty engine that dies on you in the middle of the road... but hey, it has an awesome sound system, a GPS navigation system and a DVD player, so clearly invoking the lemon law would be crazy!
If my iPhone were having this issue - and again, it isn't - I would've sent it back and demanded my credit card be refunded pronto.
Get a refund. That's the best help anyone will ever offer you.
No, definitely not. When I merely touched my 3G or any of my previous phones, they did not drop calls.
I would sign this but I already bought a bumper.
I do agree though that telling people to hold the phone a different way is just ridiculous. This is the most expensive phone on the market, the flagship of AT&ts lineup, and one of the most popular consumer electronics in the world, and it has to be held a certain way while making a call?
I do agree though that telling people to hold the phone a different way is just ridiculous. This is the most expensive phone on the market, the flagship of AT&ts lineup, and one of the most popular consumer electronics in the world, and it has to be held a certain way while making a call?
When I called, they bumped me up to a higher level tech guy and he wanted me to try to get it to happen again. It did and he told me that I was breaking up big time for him. They'll find out if people are scamming them for a free bumper, or at least I hope so. They won't be sending them out for a few weeks, however, so I am going to try to use an old 3G case for now and hope it does the trick. It's gonna feel pretty loose on the i4.
Just made this a few seconds ago. Just pointing out that this problem exists, because others think it doesn't what so ever.
http://www.youtube.com/watch?v=2KcwFhdoeJM
http://www.youtube.com/watch?v=2KcwFhdoeJM
This neat trick is not unique to the iPhone 4:
http://www.youtube.com/watch?v=B_RP7Fn1w8Q
Oh, and the 3G can do it too:
http://www.youtube.com/watch?v=84Lpt2YkF3Q&feature=related
And then, there are iPhone4 's without problems:
http://www.youtube.com/watch?v=GzrIPHGce-0
No one said the problem doesn't exist. What we have said is that the fix is rather simple if you are affected by it and it bothers you so much. The fix doesn't require any petitions, yet it has a greater assurance of resolving the problem for you.
All you gotta do is walk into an Apple store with your iPhone 4, the box, accessories and receipt, and firmly say "This iPhone 4 is defective. I would like a working unit, or if you cannot provide me with one, I would like a refund."
This is also a clear example of the tunnel vision some people have: claiming this problem ONLY exists on the iPhone 4 (it doesn't, and is even a characteristic that can happen on non-Apple hardware), and that ALL iPhone 4's have it (they don't).
I'm not arguing that this issue is just on the iPhone 4. All I'm saying is is that it's a lot easier to replicate this on an iPhone 4, and this shouldn't be compared to the past. Comparing the iPhone 4 to a 10 year old nokia on the front page just isn't right.
I'll be calling today and trying to get 2 free bumpers, since both iPhones in our house have this issue, and never had this issue at all on a 3GS, 3G, and iPhone 2.5g. My mom who doesn't know a thing about technology even noticed this, and how bad it was.
I'll be calling today and trying to get 2 free bumpers, since both iPhones in our house have this issue, and never had this issue at all on a 3GS, 3G, and iPhone 2.5g. My mom who doesn't know a thing about technology even noticed this, and how bad it was.