Update for me... I am still getting dropped calls with the exchange of the phone and on 13.1.3
I will try to disable VoLTE and see what happens.
I will try to disable VoLTE and see what happens.
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iPhone 11 Pro [Merged] iPhone 11 Pro Calls Dropping
- Thread starter Psychicbob
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Jfried1982
macrumors member
I’m on Sprint, iPhone 11 Pro Max on the beta 13.2 and most calls I get static, static and then drop. Never happened on my 10s Max. Really sucks.
I am in Australia and this issue is occurring the following are topics linked to this ongoing issue..
forums.macrumors.com
www.forbes.com
forums.macrumors.com
Is anyone else having problems with dropped calls on iOS 13.1.2?
Forbes has a writeup about pretty much every iOS update (even small bug fix updates) almost always pretty much just saying how each update is hiding a horrible surprise for users and the like. There are certainly bugs of different kinds here and there, some that affect more users than others...
forums.macrumors.com
Apple iOS 13.1.2 Upgrade Causes Dropped Calls, Report iPhone Users
Apple iOS 13.1.2 is causing serious problems for iPhone users...
www.forbes.com
13.2 LTE randomly drops connection, does not come back
Any new info from Apple, Carriers?
forums.macrumors.com
Black Magic
macrumors 68030
Disable LTE and that should resolve your issue. Its a workaround until they patch it.
I found this online
www.idropnews.com
Warning – iOS 13.1.2 Bug Causes 'Constant' Dropped Calls for Some iPhone Users
Experiencing dropped calls after updating to iOS 13.1.2? Based on the number of reports from users, you’re not alone. There appears to be a bug causing a
www.idropnews.com
dumastudetto
macrumors 603
This can happen if you've done any unauthorised repairs. There's nothing Apple can do to help you in this situation regrettably.
These are brand new phones that do not have any repairs done to them.
ilikewhey
macrumors 68040
given the phone is so new why would anyone take it to 3rd party for repair when they are clearly under apple warranty.
naturalstar
macrumors 68030
Have you called into Verizon for them to troubleshoot on their end? When I first received my iPhone there was an issue with my activation on their end (still not exactly sure what - I’m thinking something with frequency provisioning that didn’t carry over) where some of my calls were actually on CDMA because I couldn’t browse the internet or check emails while on a call. As soon as the call ended, I could use data again. My settings were right in the device, but the Verizon tech made me switch to Roaming, then he did whatever on his end. I power cycled the phone and all worked well. No more issues since and my signal strength got better as well.
Not exactly your issue, but just saying that your problem may need to be worked on Verizon’s end.
smf72
macrumors regular
Is it still working for you or did you have to disable VoLTE again?
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Please keep us up to date if the VoLTE setting solved the issue. By solved I mean bandaid 😜
dumastudetto
macrumors 603
Many people do this for a variety of reasons. One, for example, would be accidental damage not covered by the standard warranty.
Not sure about 13.1.3 as I switched to beta before this was released on live. Running 13.2 (17B5068e), replacement SIM, voLTE disabled, and still get dropped calls. Either with WiFi calling enabled or disabled. One more attempt with Apple and will then be asking for money back. They may try replacing the phone but we’ll see.
Dwood1970
macrumors 6502
I didn’t have the issue until I moved to 13.1.2 on my Xs. I went to the 13.2 beta 2 and my calls stopped dropping.
Black Magic
macrumors 68030
Black Magic
macrumors 68030
Black Magic
macrumors 68030
MrAperture
macrumors 6502a
sammzib
macrumors newbie
Same here with an 11 Pro on EE in the Uk, it's that bad that it's effectively a £1200 ipad touch to me now
TrueBlou
macrumors 601
I’m with EE too and it’s been driving me batty. I have found that disabling VOLE, but keeping LTE enable makes it more reliable, so it just drops back to 3G for calls. Right now I’ve been going for almost 24 hours without losing my data connection, though I know for sure if I re-enable VOLTE I’ll lose data in under an hour.
I am in contact with Apple over this problem, they’re collecting debug data from my device so as to investigate the issue further. Hopefully there will be a resolution before too long, especially if more people supply debugging information to Apple engineers to investigate why it’s happening.
sammzib
macrumors newbie
I wish I had got mine through EE, they were offering to replace my device but I bought it directly from Apple 😣
TrueBlou
macrumors 601
I didn’t get mine from EE either, though I’m not convinced a new phone would necessarily fix the problem. It might, but I’ve tried some of my other iPhones (which I only keep for debugging apps) and I’m experiencing the same problem with and iPhone 7 and an iPhone 6s, which makes me think it’s an iOS issue more than a hardware issue. Apple are thinking the same, which is why they want me to keep supplying logs to them. Or maybe we need a provider update from EE, I wouldn’t hold my breath for that.
That said, if you’re wanting a new device to see if you get lucky, Apple should be easy enough to get a replacement from, I’ve never had issues getting replacements from them in the past.