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Haha I agree.

Some possibly good news-

You are chatting with Dana B, an Apple Expert
Hi, my name is Dana B. Welcome to Apple!
Hello!
How may I help you today?
Hi Dana. I ordered my iPhone 3G S last week with the promise that it would arrive on the 19th. Mine still hasn't shipped, it's just prepared. Will I still get it on the 19th like I was assured?
I'm happy to assist with that.
You will receive shipping confirmation once your iPhone has shipped.
Right...But I was told I would receive it on the 19th. Isn't that still the case?
That would still be the date.
Once your order ships, you will receive an email confirmation for delivery.
Ok, and it will definitely be here by the 19th?
The confirmation will be available on the email you receive.
What does that mean?
I was told I would get it on the 19th.

You will.
Ok, that's what I needed to know. Thanks for your help.


I'm blue. Dana B. better be right.

It's was like pulling teeth to get her to ACTUALLY say that though.....LOL :rolleyes:
 
Haha I agree.

Some possibly good news-

You are chatting with Dana B, an Apple Expert
Hi, my name is Dana B. Welcome to Apple!
Hello!
How may I help you today?
Hi Dana. I ordered my iPhone 3G S last week with the promise that it would arrive on the 19th. Mine still hasn't shipped, it's just prepared. Will I still get it on the 19th like I was assured?
I'm happy to assist with that.
You will receive shipping confirmation once your iPhone has shipped.
Right...But I was told I would receive it on the 19th. Isn't that still the case?
That would still be the date.
Once your order ships, you will receive an email confirmation for delivery.
Ok, and it will definitely be here by the 19th?
The confirmation will be available on the email you receive.
What does that mean?
I was told I would get it on the 19th.

You will.
Ok, that's what I needed to know. Thanks for your help.


I'm blue. Dana B. better be right.

I dont trust those online chat things. They never know the correct answer and tell me to call customer service.
 
Haha I agree.

Some possibly good news-

You are chatting with Dana B, an Apple Expert
Hi, my name is Dana B. Welcome to Apple!
Hello!
How may I help you today?
Hi Dana. I ordered my iPhone 3G S last week with the promise that it would arrive on the 19th. Mine still hasn't shipped, it's just prepared. Will I still get it on the 19th like I was assured?
I'm happy to assist with that.
You will receive shipping confirmation once your iPhone has shipped.
Right...But I was told I would receive it on the 19th. Isn't that still the case?
That would still be the date.
Once your order ships, you will receive an email confirmation for delivery.
Ok, and it will definitely be here by the 19th?
The confirmation will be available on the email you receive.
What does that mean?
I was told I would get it on the 19th.

You will.
Ok, that's what I needed to know. Thanks for your help.


I'm blue. Dana B. better be right.


save this transcript and get Dana B. fired if you don't get it on the 19th
 
here's what i got so far...it seems that my delivery date disappeared...

That means that your phone is on a truck or plane somewhere between HK and where it will be next. (Probably Alaska.) The "In Transit" means that they have no way of tracking while it's headed there. They could have weather trouble or have (god forbid) a crash.

It happens alot on the tracking. They can't promise a delivery date when they have no idea where it actually is.
 
I dont trust those online chat things. They never know the correct answer and tell me to call customer service.


that's because its a sales chat. they really cant help in handling orders already placed. they are like that annoying sales person that cant help with anything, but would gladly assist you in buying a new end table... basterds
 
Not to offend any of you who ordered from AT&T but what the hellllll were you thinking!?
 
I don't know why you people are expecting to get any legit information from an apple rep you called on the phone, especially considering all of them are giving different answers.

I bet people on this forum know more than they do because they haven't been sitting around all day f5ing UPS's tracking site.
 
oops forgot pic...
attachment.php


Check your tracking number with UPS it should show the 19th as the delivery date mine said the same thing and UPS shows the 19th as the delivery date.
 
Mine just landed in Kentucky. 6/9 in-store att pre-order. Scheduled for 6/18 delivery. Feeling confident about picking it up Friday morning.

LOUISVILLE,
KY, US 06/17/2009 11:40 A.M. ARRIVAL SCAN
DALLAS/FT. WORTH A/P,
TX, US 06/17/2009 8:36 A.M. DEPARTURE SCAN
06/17/2009 3:22 A.M. ORIGIN SCAN
US 06/17/2009 7:11 P.M. BILLING INFORMATION RECEIVED
 
Not to offend any of you who ordered from AT&T but what the hellllll were you thinking!?

Mostly trying to see if Microsoft will give the 35% cash back from Bing honestly... I'm not in that much of a hurry.

While I do want the new 3Gs, if I get it Friday or next Friday is fine with me.
 
some people have family plans that require ordering the iphones directly from the at&t store ok gosh
Sorry but you could have just purchased a new single line from Apple and then merged it into your existing FamilyTalk. It might have cost you an extra $5 due to the pro-rated rate plans.

Dave
 
I don't know why all the ATT people are freaking out. If ATT planned on having direct fulfillment orders available Friday morning, then they need to get it Thursday. I just saw movement on my order late last night and now it's in Kentucky.

If you're supposed to get your phone Friday, I don't see why you should expect something to happen sooner than phones that are supposed to be in stores Thursday.

And furthermore, there are Apple customers still flapping in the wind.
 
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