Does anyone know what this means? I emailed them to ask them why I only got 65% added with the mophie
Dear
In order to charge your iPhone with the Juice Pack and get the most "juice" please follow the below guidelines.
When charging your juice pack, make sure you allow the pack to fully charge. You'll know it's fully charged when all 4 LED lights on the back will be solid. On average it takes 3-4 hours to completely charge the juice pack.
When the juice pack is on your iPhone and your phone is charged, make sure the juice pack is in the off (red) position. Once your iPhone battery gets low, to about 10-20%, flip the switch on the bottom of the pack to on (green). To get the best charge, try to not use your iPhone and leave it in standby mode (see below) while the juice pack is on and charging. This is not necessary however doing this will produce the best results.
After about 1-2 hours from turning the juice pack on, check your iPhone battery. At this point your battery should be about 80% full. At this point, shut off the Air. (The lithium-ion polymer batteries use a fast charge to charge your device to 80% battery capacity, then switch to trickle charging. Thats about two hours of charge time to power an iPhone to 80% capacity, then another two hours to fully charge it.) You can then switch your juice pack to the off position to preserve any "juice" you may need for later.