Multiple Reviewers Facing Broken Galaxy Fold Devices After Just Days of Use

[PickUrPoison]

Yes it will be a minuscule number but at 2,000, Samsung is relying on it to pad its profit margin its been a rough couple of quarters for them.

Samsung in free fall as turnover down 60% in Q1 2019 | AndroidPIT
https://www.androidpit.com/samsung-free-fall-q1-2019

Bear in mind s10 sales has been tepid, when compared to last years s9 which just didn’t sell.

And you can tell from the new a series, Samsung is increasing prices across the board while discontinuing its low cost j-series. They need the profit margins the fold will contribute.

Huawei and the other Chinese oems have been eating Samsung’s lunch in the low and mid range with apple dominating high end.

In fact it’s pretty bleak for the remainder of android oems, with the exception of google, and Huawei


“Foxconn Android unit Reportedly Shifts Away from Phone Manufacturing”
https://www.extremetech.com/mobile/289005-foxconn-reportedly-shifts-away-from-phone-manufacturing

“Nikkei says Foxconn has decided to transfer hundreds of engineers away from smartphone projects and put them on its automotive electronics project. While most of FIH Mobile’s income is from mobile devices, it’s not making as much in profit per unit. In 2018, FIH Mobile reported an $857 million net loss, which is the largest since it went public on the Hong Kong stock exchange in 2005.

FIH has reportedly seen smartphone orders fall dramatically in the last few years. Even highly successful brands like Xiaomi don’t need as many units as smartphone reach saturation. Whereas FIG previously had huge engineering teams to service three or four Android clients, it’s now using three or four teams for a single client. Sources tell Nikkei that Google’s contract to manufacture Pixel phones with FIH is the only profitable contract right now.”


Foxconn shrinks Android arm and relocates staff as orders dry up
https://asia.nikkei.com/Spotlight/T...roid-arm-and-relocates-staff-as-orders-dry-up

Foxconn, manufacturer of the Google Pixel 3, Nokia 9, and many other devices, is scaling back its mobile business
https://www.xda-developers.com/foxconn-scaling-back-mobile-business-manufacturer/

In comparison apple is doing great.

Interesting that Google alone out of Foxconn’s many Android phone contracts was the only company which lacked the savvy needed to negotiate a good contract. I guess it’s not that surprising that a services company would overpay when it comes to hardware.

 

[kis]

Worst product launch in a decade.
Samsung’s stupidity to launch this before it’s reading might kill the whole category if people associate folding phones with unreliability.

I hope Huawei’s design (which looks sooo much better and more thought out) will be better when it comes out in the autumn

Huawei? Come on - the company that will spy on every keystroke you produce on their devices. Not that it matters much, as Google does the same (just go to activity.google.com). With Huawei, all your private data doesn't only go to some US servers that grant access to every idiot who wants to see it, but it also goes to China, where government officials play memory cards with your dick pics.

 

[johnnygee]

This would never have happened is Samuel Sung was still alive.

 

[Shanghaichica]

Better color accuracy/reproduction and the ability to properly render content from multiple color spaces. A few quotes from Anandtech to explain:

Ok well
Displaymate doesn’t take your one sided view.
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Worst product launch in a decade.
Samsung’s stupidity to launch this before it’s reading might kill the whole category if people associate folding phones with unreliability.

I hope Huawei’s design (which looks sooo much better and more thought out) will be better when it comes out in the autumn

It’s not the worst. The note 7 was much worse.

 

[smirking]

It looks to me that it's better not to release a half baked product (wink, AirPower, wink) than do a total recall on a halo/flagship device.

Personally, I can't see anybody delving into this area for any purpose other than putting out a halo product. Nobody's got the luxury of doing eight iterations of a product this bold until they've got it totally spot on to be worthy of flagship status anymore.

Of course a mere halo product or not, this is certainly not the halo they were after.

 

[Sodium Chloride]

If Apple could get it right, I would love to get a foldable iPad Pro 2x13” side by side. Pretty useful when working with two documents side by side. Right now, I have to live with half of the screen real estate for each document when multitasking. Not an ideal solution.

 

[goobot]

Huh. It’s almost like a folding glass screen on a portable device is somehow a bad idea.

It’s plastic

with Apple, they do test real life usage: sending top engineers to bars, get drunk, lose your prototype iPhone, get it back by suing Gizmodo: engineer had it in real life hands, then Gizmodo, then police, then back at Apple.
Is it still working properly? yes? OK let's bring it to market! ;-)

Then antennagate happened anyway.

 

[akbarali.ch]

Because failure elsewhere makes Apple exempt from criticism?

No.

Absolutely NO. But usually people use different threshold for different company. If Apple had that battery issue of Samsung s7, world would've burned Apple and buried the remains.

 

[bleak7]

Absolutely NO. But usually people use different threshold for different company. If Apple had that battery issue of Samsung s7, world would've burned Apple and buried the remains.

By "burned and buried", you mean figure out a way to blame the users by saying that they used the devices in ways that were not intended. Oh and mention how it's a small percentage of them having that issue. That would be new.

 

[sakurarain]

Samsung: we have the highest industry standard, what happened so far is acceptable. It is not an issue of the product quality....

 

[BvizioN]

Apple: *wide grin*

What makes you think Apple does even give a crap on these silly fads? It's the 3D displays of a decade ago all over again.
On the side note, funny how when Samsung sells the first generation trash and people are like "ehh, its OK, its a first gen product" but when Apple does it, the entire "solar system" is on fire!

 

[TrulsZK]

New Galaxy note 7 round?
Recall, recall again, cancelled?

 

[BvizioN]

Because failure elsewhere makes Apple exempt from criticism?

No.

Of course not.
But funny how when Samsung does crap, people are more forgiving.
When Apple does it, it goes supernova. I think that was his point.
Samsung has done a lot more crazy stuff and Apple is the one under microscope always, you can not possibly forget exploding batteries.

 

[nerdo]

They should give it to Ben he can fold 5.

 

[BvizioN]

That's worse than the folding iPad Pro.

Yeah, that was a great attempt to create a gate for the iPad Pro and try to make it look bad. Kind of didn't work though.
But I guess it does fold/bend if an elephant ass steps on it. There is something about the laws of physics that is hard to break!

But this folding thing? This one takes it to a whole new level

 

[1rottenapple]

Where did Samsung blame the user?

It’s a famous apple quote that plays into the current folding issue.

It was during the iPhone 4 antennae-gate and the signal attentuation issue was hitting the news. Steve Jobs famously said, you are holding it wrong. Blaming the use vs poor engineering.

 

[decafjava]

Samsung KNOX offers military-grade security.

Apple iCloud offers the fappening.

That was casued by phishing not any weakness in iCloud.

 

[raghu8912]

Samsung makes impressive hardware, see the Note 9 and S10 models. But this looked horrid from the start and looked like a rushed beta unit just to beat Huawei to market. Call me unsurprised.

We don't know how Huawei performs, I don't think they gave review units to press yet.
Agree technology is not ready for Mass Production yet.
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This was expected. Too bad this product will remain proof of concept and foldable designs will not truly hit mainstream.

But wake me up when Apple's "improved" version is here...haha

If Apple makes a foldable phone I am sure it will be better than this, Apple is not in a hurry to release foldable phone may be because they know this technology is not ready for mass production.
I think foldable phone is similar to touch screen laptop/dekstops.
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That exact sentiment was suggested about the AirPower.

Airpower was never manufactured, never released, so better than exploding phones, breaking screens in 2 days of use.
And no one tried to make something similar to AirPower yet.
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Why would anyone think that this WOULDN't happen? I mean, there's a reason why its the first folding phone. Don't expect more than a prototype. At least (From what I've read in the past) Samsung is going to replace these affected units. Hopefully people get their moneys worth, and Apple stays out of it until the product they may or may not make won't bend like this, or at all

this technology is not ready for mass production, I mean not even ready for making 1000 phones, this product shouldn't be released to market with design changes, agree this is new technology but breaking screens ?
It's OK to release a phone with Face ID that may or May not work, people won't complain because they can use Touch ID, but breaking screen ? No.
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I always thought the Huawei Mate X was the better of the two tech giant folding phones. It looks more solid anyway. I'm looking forward to reviews on it.

Technically yes, Huawei choose to fold it to outside, reducing stress on display and glass, but Huawei will be prone to scratches on Display/glass.

 

[magicMac]

Who actually needs a folding phone anyway? Sounds like a solution to a problem that doesn’t exist.

 

[raghu8912]

This gets exempt?

Poor Design agree, but they at least don't break, they work, not fair comparison between Pencil, Mouse to phone that can break screen in 2 days.
I cringe when I see these 2 products, how could Apple engineers approve these 2 products (Pencil & Mouse)

 

[Seanm87]

Probably because Apple doesn't seem to try to innovate and least Samsung is trying.

It may seem like that on the surface but how do you know what goes on behind apples closed doors? They won’t create something u TIL it’s ready. Samsung should never have sold this. Yes they’re trying but try in your r&d department not with the general consumer.

 

[vmistery]

Wonder if the engineers already knew and told the exes it might be a problem? Not great PR if they break even if they fix it with gen2

 

[BuddyTronic]

Folding a screen is kind of a stupid idea in the first place. Maybe this will make it all go away.

No, no, no, they are just folding it wrong

 

[Tavicu]

This is just stupid. No one pays $2000 for a product to be bricked in a matter of a couple of days. That's not innovation. That's a product that's not ready yet. I'm sure everyone is trying everything behind the scenes and most others probably knew of this and decided it was too fragile for real world use but that doesn't mean they should be labeled innovative for simply releasing expensive beta hardware that's clearly not ready yet when reviewers can't even get it to work for more than a day or two....yikes!

So you know how many Samsung sold and how many have a defect from what i understand. Right?

There are a few device broken (we don't even know the reason) but we don't know how many where sold! So you can't make an idea based on a few posts!

And right now the phone is in pre-order. If you go right now to buy it, you can't have it in hand. That's why only reviewers and other people are testing this device and see what problems can appear so Samsung can fix them before you, as a normal customer, can buy it!

Apple is doing the same thing! But not with reviewers. It does it with internal employees.
Car companies do the same.
And the list can go on!

Samsung has only to gain from this move. One the publicity and second, people that test the device more than they can test it in a facility!

 

[Abazigal]

It's a beta product. What do you expect?

Probably Samsung will inspect those devices and come with a solution.

Don't know why so many people from here complain! It's not like you spent 2000$ on the phone and didn't know it's a beta product, or Samsung come with the "F you response"! I'm an Apple user but I admire Samsung courage and the fact that they are trying something new!

In the meantime Apple prepare to release a NEW phone with the SAME design with a LITTLE specs bump

One would expect that Samsung be held to the same standards as Apple, if not stricter, given how so many “experts” here claim that Samsung is a leader in hardware and innovation.

Leaders should be held to a higher standard. The problem is various companies are said to be outperforming Apple in certain areas and yet they don't end up being judged by the same high standards applied to Apple. Which strikes me as ironic, if not outright hypocritical.

Airpower has over 2000 comments for a product that was never realised. Samsung releasing a clearly defective product that potentially renders the entire device useless is met with indifference.

Just double standards all around. And that’s why Samsung will never be a leader in my book, as long as people refuse to hold them to the same standards that Apple is.