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No, we have it good with Apple.

Agree for the most part. Apple’s fiascos are more software related though like Apple Maps. But for the price tag Samsung is asking for, regardless of early adopter, they rightfully deserve the heat. Bring it!!

It reminds me of a scene from the movie “Brain Candy” by Kids in the Hall. The pharmaceutical CEO is grilling the development team “Is it ready?” “Ummm, sure...”.
 



Samsung this week provided reviewers with Galaxy Fold devices for some hands-on time, and it appears the folding smartphone may be suffering from some serious flaws. Three of the reviewers who received a Galaxy Fold have already experienced failures, all of which focus on the display.

The Verge's Dieter Bohn says that his Galaxy Fold device broke after a random bulge appeared on the display, perhaps from a piece of debris that had gotten into the hinge. The debris, or whatever the bulge was, pressed into the display hard enough to break it.

brokengalaxyfold-800x533.jpg

Broken Galaxy Fold OLED display via The Verge
Bohn says that he did not mistreat the phone, doing "normal phone stuff" like putting it in a pocket and opening and closing the hinge.Similarly, CNBC's Steve Kovach shared a video of his review unit displaying a flickering, failing screen after just a single day of use.


Bloomberg's Mark Gurman also ran into a catastrophic display failure. His Galaxy Fold is broken and unusable, appearing to feature some of the same screen failures as Kovach's unit.


In Gurman's case, he says that there was a protective layer on the screen that is not supposed to be removed, but this was not communicated to him. He took it off, which may have contributed to the problem. Well-known YouTuber Marques Brownlee says that he did the same thing because there was no warning in the box.


Not all of the reviewers with broken units removed the plastic film, however, so there are clearly multiple issues impacting the Galaxy Fold. Three broken review units that failed within a day or two does not bode well for the device at all. It's not known if reviewers received a bad batch of the device or if units going out to customers will experience the same issues, but anyone considering a purchase should be aware of these failures.

Samsung's Galaxy Fold costs a whopping $1,980, which is a sensationally high price even for a device that works. Right now, Samsung is accepting pre-orders for the Galaxy Fold on carrier sites, and the first retail units are expected to be available to customers on April 26.

Article Link: Multiple Reviewers Facing Broken Galaxy Fold Devices After Just Days of Use


Samsung: Be the first to market for everything.

Apple: We wait until new innovation is perfect before releasing it.
 
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Joking aside, Samsung will back it up unlike Apple telling you you're holding it wrong or the obvious bend is within acceptable tolerance.

That was poor PR, but it doesn't mean that Apple stopped there. They worked hard to address the issue with the iPhone antenna, and they did. And they likely had engineers look into the bending issues and tweak manufacturing. So just because you can't see behind the public face doesn't mean they are not following through on changes and improvements. Glass half full.
 
What an absolutely massive failure by Samsung.

After showing videos of their "stress testing" with robots folding the devices and telling us it's rated for 200,000 folds, we have several people with review units that had failures. Imagine the failure rate after a few months of use?


This device is destined to fail. Android is a complete joke on tablets. So you have a useful device (smartphone) that unfolds into a useless device with garbage Apps and support. Makes sense to me.

They may have passed the robot test, but were those robots operating in dust free vacuum, thereby rendering it a useless test for anything other than proving the phone folds in completely dust and debris free conditions.
 
Samsung is brimming with confidence - so much so - they will send reviewers (aka beta testers) defective phones and not even care. We fix it later attitude.
 
Hopefully they or someone else figures it out. This is a really cool concept and would love to own a functioning version of it. As of now it's a really expensive "beta test" for a product that isn't ready for primetime yet
 
IMO, the best way to do a foldable phone is to have a physical hinge and abutting screens with absolutely no gap between them. Seamless screen and better chance of lasting.
 
I don't think they'll cancel it, that'd be a huge waste of 8 yrs of R&D. They'll come back with a better product.
It also seems like some people took the protective layer off the screen when they weren't supposed to.
One of the reviewer indicated that the film seems to be indicated as being removable. And consumers are already trained to remove some plastic layer off their electronics. If it’s not supposed to be removed, then it should’ve been sealed/fixed to the screen as part of the manufacturing process.

It is embarrassing for a $2000 device to be “broken” simply because of a thin piece of screen protector being removed. Obviously there’s another underlying issue here.
 
Widespread .... across reviewers. Doesn't need to be in consumer hands, just across the samples provided to date. Widespread can be 80% of 10 units... so 8 of the 10 units fail. Or it can be 80% of 80,000 units. Doesn't matter. It's a percentage. Maybe widespread was a poor choice of word, but its definition matters.

No, widespread isn't percentage. I pasted in the definition before. It's the number, not the ratio.
 
Just an example of how NOT to have a company hurry up and get a product out the door before Apple.

I have a feeling heads are gonna roll at Samsung for this major **** up.
 
Yeah, that totally sounds like the same thing <facepalm>

"Phones" to most people do stuff that is mostly not phone calls. People prefer larger displays. You can see how a way to have a larger display in a smaller package can work.

Yup. We see exactly how that's gonna work. I wouldn't buy one with your money. This reviewer says it's a cheap fad that will fold away like the flip phones of old.

Moveable parts on a phone = failure.
 
I’m not an Apple fan right now. My iPhone XS MAX is totally underwhelming with all it’s bugs and crashes. However, I can see this fold being pulled from the shelves within weeks.

Personally I just don’t get the “wow factor” with these BULKY folding devices.

Can’t say I didn’t see this coming.

Pull it, box it and start again.
 
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