iPhone 11 Pro My 11 Pro Max's Screen is Dimmer and Greener Than My XS Max?!

loybond

macrumors 6502
Original poster
Aug 1, 2010
498
253
The True North, Strong and Free
Been using the 11 Pro Max for a day now, and compared a few times, and found the white balance to be quite off. Both with and without True Tone. Even weirder is that it is definitely not as bright as my XS Max. There's less contrast, and less shadow detail (possibly as a result of lower brightness, or maybe not, dunno). This doesn't make sense considering it's supposed to be 1/3 brighter normally, and 50% for peak HDR brightness. Anyone else able to compare?

Gonna head over to Apple now with both phones to compare.

Other thoughts:

My XS Max was my favourite iPhone ever, and I never questioned whether I want to keep it, but this one I'm not that sure about. The ultra wide is pretty terrible quality (adds nasty looking clarity/contrast, wild amount of shadow noise and smudgery even at base ISO on a bright day), and not software-corrected for lens distortion.

I find the regular lens to be roughly the same, but don't like the Smart HDR processing as much as I did on the XS Max. The telephoto lens is quite a bit better. Night mode is really quite good.

Oddly, the LTE is slower than the XS Max on the same network.

I didn't think I would, but I notice the lack of 3D touch. Even starting the camera from the lock screen "feels" quite different.

The spatial audio is cool, the WiFi is way faster (I'm able to stream 70GB 4K videos from my server without stuttering with VLC, whereas the XS can't do it).
 

bwapod

macrumors member
Jun 29, 2010
48
0
I compared my 11 Pro max with my XS max as well. Screen is brighter on last year’s XS max. -_-
 

kre62

macrumors 68020
Jul 12, 2010
2,083
729
Theres variance in panels every year around launch. You got a bad one. You can either play the swap game now, or wait a few weeks for batch 2, which usually have better displays.
 

loybond

macrumors 6502
Original poster
Aug 1, 2010
498
253
The True North, Strong and Free
You might be right, and I may have been lucky, but I buy the new model on launch day every year, and haven't come across an issue like this. I've seen improvements every year in the display, with the XS Max of course taking top spot.

Theres variance in panels every year around launch. You got a bad one. You can either play the swap game now, or wait a few weeks for batch 2, which usually have better displays.
 

bwapod

macrumors member
Jun 29, 2010
48
0
Found a fix, but ymmv. Per a post on reddit, I turned OFF auto brightness in accessibility -> display on both devices. At full brightness now, my 11 pro max is now brighter than my XS max.
 

UKapple

macrumors regular
Nov 9, 2012
154
73
Found a fix, but ymmv. Per a post on reddit, I turned OFF auto brightness in accessibility -> display on both devices. At full brightness now, my 11 pro max is now brighter than my XS max.
Tried this on both my Xs max and pro max, screen was still dimmer and the yellow tint still wouldn’t budge. Have had to send it back to Apple for a refund, gutted as I wanted to keep the pro.
 

bwapod

macrumors member
Jun 29, 2010
48
0
Did you try turning the brightness all the way down, then back up again?

If that didn’t work, then yeah I would return it as well.
 

Hatton920

macrumors 6502
Aug 9, 2012
325
72
Didn’t they say that the extra brightness is automatic when it needs to use it in direct sunlight?
 

UKapple

macrumors regular
Nov 9, 2012
154
73
Did you try turning the brightness all the way down, then back up again?

If that didn’t work, then yeah I would return it as well.
Yep and no change. Anyway it’s gone back now, intention is to wait a month or two, let any production issues be resolved and try again!
 

loybond

macrumors 6502
Original poster
Aug 1, 2010
498
253
The True North, Strong and Free
Actually I had missed the auto brightness toggle myself. With it off on both phones, the Pro is indeed brighter. I'm glad it is, because I can just keep it and enjoy it.

I'm not feeling the green tint, but the XS Max seems to have a reddish tint. Can't say which is more accurate without a colourimeter.
 

unobtainium

macrumors 68020
Mar 27, 2011
2,301
3,114
New phones also dim when restoring from an iCloud backup. Or any other processor-intensive activity that causes the phone to heat up. Historically I have always noticed new iPhones running dim until the setup and indexing is all finished. So I’d give it a couple days to be sure.