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Native apps do not load

I updated to WatchOS2 this morning (took about an hour total), watch is paired with iPhone 6+ on iOS9.0 (which was updated via iTunes). When the upgrade finished, it showed as 2.0 (13S344) on both my watch and phone. Dark Sky launched as a native app, but couldn't find my location. I went into the Watch app on the iPhone, removed the app and reinstalled it, and it launched (as a native app) and worked perfectly, has worked perfectly ever since. I just now downloaded/installed Citymapper and it also launches/works as a native app, didn't need to do anything to make it work properly.

Didn't have to reset settings (on the watch or phone), unpair/repair my watch, erase/restore the watch or phone from backups or any other voodoo - once I uninstalled and reinstalled Dark Sky, everything has worked perfectly. Dark Sky loads so fast I can barely catch the app name in the upper left-hand corner of the watch face as it loads.

As for battery issues, my phone was at 100% at 9:00 this morning after the update. As I sit here right now (14 hours later, just past 11:00 pm), battery life is showing 61%, which is as good or better than it was before the upgrade (with similar usage), so no battery drain issues whatsoever.

Whatever is going wrong with the updates certainly isn't universal.
 
Last edited:
chanc said:
Thanks but not sure how this helps people who are having issues with this update.
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Implicit in the post was a suggestion to try uninstalling/reinstalling native apps and see if that works before going through the hell of erasing/restoring your watch or phone.
 
Can confirm that doing a complete iPhone restore has NOT helped.

Things I have tried:

Wiping and restoring watch.
Restoring iPhone.
Wiping and Setting up watch as new.
All the tricks listed above like opening settings on the watch after install.
Finally, wiped watch, wiped iPhone, restored iPhone, restored watch.

First app I tried after the complete restore was Dark Sky. It worked! Although the name appeared in the middle of the screen indicating not a native app. Success though it worked.

Then I updated the app (the Dev released an update to fix the watch location issue.) the app no longer works. None of my other native apps will load either. Carrot weather. Lifeline 2, buzzfeed all fail.

I can only think that when I restored my phone, my library didn't have the native version of Darksky copied over. So when I restored the phone it restored the non native version.

Until I updated it, at which point it broke it.

I have a call scheduled with Apple for 2:30. At which I'm sure they will say 'I don't know, send it for repair.'
 
Ok so after a lot attempts to fix it AT LAST I DID IT!! NATIVE APPS WORKS.
So what i tried to do:
1. Reinstalling apps with any of combinations
2. upairing watch
3. Delete Data from the watch (seems to be the same as unpairing)
4. Enable/Disable Locations settings
5. Reset networks settings
6. Reset Phone settings
7. DELETE ALL DATA FROM IPHONE AND AW AND RESTORE FROM ITUNES ENCRYPTED BACKUP
8. DELETE ALL DATA FROM IPHONE AND AW AND SETUP AS NEW PHONE!!
9. UPDATE TO IOS 9.1 PUBLIC BETA USING OTA (WI-FI UPDATE)
at this point I was a really mad so i used a Hardcore solution:
1. Unpaired Watch from iphone
2. Download iOS 9.1 beta ipsw
3. Restore 9.1 to iPhone using DFU!!!
4. Setup as New phone without restoring any backup (Thanks apple, there was no way to save all my health results, data, passwords, credit cards and among 8 hours of my life)
5. Pair watch
6. Install apps from iphone

So form me only DFU Restoring as NEW Phone was helpful. So Guys, I wish you luck and patience. "It's just NOT works. it's apple"
 
I really really cannot be bothered to set up as a new iPhone, ugh, it would take me forever on my 128GB 6 Plus. I think I'll just wait for Apple to sort the damn bug.
 
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Thorough 45 minute chat with Apple UK Technical support, videos of the failures sent. they've harvested all the logs from my iTunes and phone and watch and they're gonna get back to me later in the week once the engineering team have had a look. Well, we'll see. But anyway. Hey ho.

I've not started an iPhone from fresh since my very first 3G and I'm not gonna start now. So I to am gonna sit in the wait for them to fix it group!
 
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maniacfive said:
Thorough 45 minute chat with Apple UK Technical support, videos of the failures sent. they've harvested all the logs from my iTunes and phone and watch and they're gonna get back to me later in the week once the engineering team have had a look. Well, we'll see. But anyway. Hey ho.

I've not started an iPhone from fresh since my very first 3G and I'm not gonna start now. So I to am gonna sit in the wait for them to fix it group!
Click to expand...

thanks for letting apple know.
 
If everyone can find some time, I'd suggest we all hop on Apple Support and explain everything we've done so they can file a radar. That way they know the scope of the issue.
 
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Yep, doing a clean install is a major pain in the a**. I'm still trying to get my phone set up again properly after I did the clean install. If anyone else is thinking about doing this, consider this other problem as well.
 
Guys iOS 9.0.1 came out just now I'm installing it as we speak can anyone confirm it fixed this bug in the meantime?
 
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Yes sadly, did not fix anything for me. But at this point I'm not going to try all the extra stuff we've tried like resetting the watch as I took the time to re-add my Apple Pay details this afternoon, and I'm loathe to speak to my bank again! They'll think I've gone mad.
 
I'm chatting with support right now. I don't anticipate them being able to help me, I just want them to file the radar so Apple knows what's up.
 
"Are you sure you are installing watch apps? An iPhone app would not be able to launch on the watch"

Ughhhhhhhhhhh
 
i am here to confirm that ios 9.0.1 did NOT fix the issue, Not a single native app is working on the apple watch, i was so hyped when i saw the update but instead of fixing this major bug apple decided to fix some other stupid bugs instead.

maybe they need to release an update to watch os 2 in order to fix this as this may be an issue with watchOS 2 and not iOs 9
 
I guess iOS 9.0.1 did not fix this and watchOS 2.0.1 is needed ASAP. I would give it a week before we get a update, similar pattern to the iOS 9 update. Next Monday we can hope?
 
Finally was able to talk to a senior advisor who was much more helpful, took my crash logs, and sent it off to the engineering team. It was a long process, but I think it's the best idea to get the attention this issue deserves.
 
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  • Bbqthis said:
    Finally was able to talk to a senior advisor who was much more helpful, took my crash logs, and sent it off to the engineering team. It was a long process, but I think it's the best idea to get the attention this issue deserves.
    Click to expand...


Damn man you were unlucky wth your draw on the frontline staff! /facepalm.

If anyone else reports this I suggest opening a webchat with Apple listing all that we done in the thread (all the restarts, restores, re-pairs.) etc etc in as logical and organised list as possible.

At least in my case it very quickly escalated past what the webchat could deal with and for me they scheduled a call from an actual person the next day (due to the hour, it was past midnight UK time when I opened the chat.)

That advisor read the webchat, and after about three minutes on the phone had me through to the senior guy who went through the diagnostics and took all my logs etc. There was a minimum of faff from the frontline staff.
 
maniacfive said:
Damn man you were unlucky wth your draw on the frontline staff! /facepalm.

If anyone else reports this I suggest opening a webchat with Apple listing all that we done in the thread (all the restarts, restores, re-pairs.) etc etc in as logical and organised list as possible.

At least in my case it very quickly escalated past what the webchat could deal with and for me they scheduled a call from an actual person the next day (due to the hour, it was past midnight UK time when I opened the chat.)

That advisor read the webchat, and after about three minutes on the phone had me through to the senior guy who went through the diagnostics and took all my logs etc. There was a minimum of faff from the frontline staff.
Click to expand...
Yeah, I've had much better experiences with AppleCare Chat in the past. The lady that helped me first was just clueless. I actually did start the web chat with a huge list of everything I'd tried. Then the lady had me reset my network settings (why, who knows) and then started asking me if I was sure I was installing watch apps onto the watch (head desk) before she finally suggested I just contact all the developers as it was obviously a problem on their end. I finally just politely requested I speak with someone higher up and I was hurried away to the Senior Advisor who helped me.
 
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