Aaaaaaaand I join the club
Add to that a mass exodus of senior management at Apple over the last few years, and very questionable hiring practices.Poor quality control and lack of appropriate testing. Add to that, senior management putting the developers under pressure to release products before they are ready and appropriately tested to maximise potential sales and that's your answer.
Sorry that happened to you... I'm sure Apple will give you new HomePods. But FYI, Google bricked Google Home mini's last week.All four HomePods are dead. Thanks, Apple. Thanks, Craig Federighi. Google doesn’t even need to try. Apple is beating themselves up.
Add to that a mass exodus of senior management at Apple over the last few years, and very questionable hiring practices.
Newer HomePod owner here. My updates downloaded, but I haven’t installed any of them. Am I okay or will the downloads install themselves?
Is Apple sending out refurbs or new HomePods for the ones the update bricked?
Nine??!! Oh my god.All 9 of my HomePods are dead. This might be the straw that makes me defect to Microsoft. And after ordering the new AirPods this morning I'm just in utter shock at this point that they allow this to happen.
Where do you even begin in discussing a software update bricking $3,000 in speakers and they offer a certified replacement unit because of their foul up? This is a new record low in my opinion and might move to Sonos if this is what they deem as acceptable. Singlehandledly 5 hours ago turned my smart home into a brick.
@TimApple, unbelievable!!!
Installed on two HomePods here. No issues.
Nine??!! Oh my god.
The reality is the culture at Apple has changed. People’s jobs used to be on the line under old leadership (Steve), now the culture is “you made a mistake, try better next time”.
With Steve, there was no next
time because the product shipped in working order, no questions asked.
Apple has softened up its management, that’s why their products are bug-ridden.
I hate to beat the “Steve would have never allowed it” line to death...but it’s just true.
Whatever you do, don't reset.Installed on two HomePods here. No issues.
Too much time spent creating trash television.
My homepods updated fine thankfully but the user profile support doesn’t seem to be working. Seeing reports everywhere that only one voice is being recognized even when all is set up correctly. That’s my experience as well. I suspect there’s a problem with that functionality as well.
Yes. I can wait til the dust settles. I only have one in my home office so do not need family voice features or to use to make phone calls. I can live with it as it isyeah i just did that. looks i did so in time.
Poor quality control and lack of appropriate testing. Add to that, senior management putting the developers under pressure to release products before they are ready and appropriately tested to maximise potential sales and that's your answer.
Ah yes, the spinning white light of death. Couldn't help it.
I turned auto update off so I will wait on this oneWait til most HomePods auto-update tonight.