New 13.2 Update Bricking Some HomePods [Update Pulled by Apple]

rjjacobson said:
Funny thing all my ios and Mac devices have update turned off but it seems to keep trying to download and then goes back to there is update and gives me option to download again. I look back at it and it is again trying to download really weird. I think I killed the first attempt on my phone so it does not appear it is downloaded but hope it is not I would assume if it is they over write it.
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I already updated my iPad Pro and my Mom's iPad but as far as the homepod on the home icon it just says there is an update available good thing I have it set to not download updates automatically..I usually love downloading and installing these updates immediately but after seeing all this heck no wont touch this with a 10 foot pole..just wondering when apple does fix this will whatever I downloaded be overwrited with the "new" fix
 
threeonezero said:
Thank god we have gender neutral emojis instead of products that work. I’m really losing hope with Apple.
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You should be even more comforted now since Apple is focusing on content, TV, and movie production! Just wait until they start re-assigning developers to hold boom poles and camera rigs since it's apparently all about content, content, and content! The "developer" conference this year felt more like The Oscars than anything to do with tech.

Near the beginning of Nokia's downfall, Nokia started "innovating" by making interchangeable face plates for their phones. The thinking was that they could distract the consumer from their lack of innovation, with emotion, flashy colors, and marketing gimmicks. Nokia dismissed what the disruptor, Apple, was building, and continued to claim superiority based on market share and hardware specifications. They placed a premium on how their devices looked, rather than how they worked. Sound familiar?

So, why did Nokia ultimately fail?
  1. Nokia’s technology was inferior to Apple’s;
  2. The arrogance among top-level managers;
  3. Lack of vision.
As an Apple user, supporter, and fan, I sadly feel like we've been getting a lot of #2 and #3 lately.
 
Ael_MR said:
I don't want to sound negative but what is going on at Apple's software development?!
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What's going on? Nothing new. And that's the problem.
  • 1996: The release was pulled due to a mistake at Apple, in which some components were not included in the installer.
  • 2003: The Mac OS X update installed fine but I lost networking including ability to talk to my Apple Airport Extreme.
  • 2003: Just connecting a drive using this technology to a Mac running OS X can ruin the data on the drive. The problem does not occur with earlier versions of Mac OS X, however.
  • 2011: …this strikes me as the least polished major iOS update in quite some time.
  • 2012: Users are reporting a significant number of applications being affected by the issue, including Microsoft Office, older versions of Adobe Photoshop, and various other applications…

It's not an unusually glitchy release. As it was, ever shall it be. Until Apple changes something. So stop worrying about it being worse than usual. Worry that it's just the same experience almost every year. And please, can we start talking about it that way? Because as long as Apple believes we think it's just a one-off mistake, they'll keep making software the same way.
 
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This is likely to be the swan song for me and Apple if they are only doing refurb replacements for them destroying my 9 HomePods. Their quality control and customer service has taken a sever nose dive in so many ways. It used to be just the hardware and manufacturing in China you had to be Leary of. Now it is the software is almost as dangerous if not more so than the hardware.

Best part is I have the local apple store going on about how I'm out of warranty, LOL. Seriously? You brick my hardware and have the gall to talk about warranty? I'm so over Apple.
 
BarrettF77 said:
This is likely to be the swan song for me and Apple if they are only doing refurb replacements for them destroying my 9 HomePods. Their quality control and customer service has taken a sever nose dive in so many ways. It used to be just the hardware and manufacturing in China you had to be Leary of. Now it is the software is almost as dangerous if not more so than the hardware.

Best part is I have the local apple store going on about how I'm out of warranty, LOL. Seriously? You brick my hardware and have the gall to talk about warranty? I'm so over Apple.
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You probably don't want to hear this now, but...in the future, upgrade one at a time. If it bricks...stop upgrading.
 
macman01101 said:
Near the beginning of Nokia's downfall, Nokia started "innovating" by making interchangeable face plates for their phones.
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The changeable faceplates and excessive flashing aftermarket LEDs made the Nokia 3300 series the iPod of its time and led to its popularity with teens and young adults worldwide. For older adults, it was a great feature that if you scratched up your screen, put a gouge in the side, or wore out the keypad, you'd toss the faceplate and for $20 it would be as good as new.

Besides, they officially came in 1998 with the 5100 series, so you're claiming that the whole 5100/6100 and 3300 lines were part of Nokia's downfall.

Try again.

tumblr_oieblpNpqO1v0jfsto1_1280.jpg
 
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Rafterman said:
You probably don't want to hear this now, but...in the future, upgrade one at a time. If it bricks...stop upgrading.
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I actually did that. This issue has nothing to do with the upgrade. It is caused due to resetting to factory settings. So the update has occurred in full and at that point an external connection for software update isn't needed to inform you. So in my decades of restoring a device to a factory default I've never seen one become bricked. But sure enough, here we are!
 
BarrettF77 said:
I actually did that. This issue has nothing to do with the upgrade. It is caused due to resetting to factory settings. So the update has occurred in full and at that point an external connection for software update isn't needed to inform you. So in my decades of restoring a device to a factory default I've never seen one become bricked. But sure enough, here we are!
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That's brutal.
 
Art Mark said:
Chances are it's not an emergency
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Considering it is Halloween this week, someone could be wanting them for a party. Would be nice if they worked.

insoft.uk said:
Don’t understand Apple sometimes, just put in a recovery rom, it prevents this from happening as you can allways just boot into a recovery state from embed rom to perform a reinstall of the firmware or go back to the previous firmware.

Apple make third grade products and don’t bring much culture in there products.
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THIS! Why not have a recovery process? Stick a pen in a hole or something.
 
Art Mark said:
Geez...give it a break. Have you worked with technology before? It happens sometimes. The difference is Apple will fix it. Patience. This isn't bricking a Mac or Laptop. Chances are it's not an emergency. Is it good? No. is it the end of all Apple technology? No. And Google has what exactly to d with this? They take all your information and sell it whether their products work or not.
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I've worked in test labs, written test plans, managed alpha and beta test programs, and released software to manufacturing. Releasing software that renders equipment inoperable is not a "it happens sometimes" situation. This is especially so for a single-box, fixed-configuration appliance like a HomePod. That's a rare and serious level of incompetence.

Combined with all the other problems Apple's having with software at the moment, this should make anyone invested in their ecosystem worry (myself included). An environment yielding this level of failure isn't created overnight and won't be fixed overnight either.
 
Well most of mine at home updated, except one, but they took SOOO long I did not get a chance to really see if all was ok this morning. Then I have two at my shop, but they have spent hours saying they were updating and never did...so glad they didn't...needless to say I saw this after wondering why the update was taking a horrendously long time to even go.

I actually have an independent Apple repair shop, so I do understand making sure something is right, but also mistakes can happen or stuff can be missed...but Apple really...REALLY dropped the ball here. I mean they took quite a while to finally put this software out and to have it doing this to a device? Especially one you can't even add 3rd party software to, so its not like they aren't developing this in a pretty controlled situation.

It times like this I do really miss Steve Jobs...this is one of those moments heads would have rolled. One can say he was an a**hole, but he did get results. I mean when MobileMe's rollout was a disaster...folks lost their job...if they want the HomePod to be all it can be and compete then Tim better start doing some housecleaning...IMO - sorry to those with bricked HomePods....crossing my fingers mine will hold tight until they fix this mess.
 
Despite saying "Updating" after turning off auto update (in the Home app "home" icon, not in the HomePod settings confusingly enough), both HomePods now show update available with an install. I'd like to see quite a few "installed worked for me" before I personally risk it.
 
Digitalclips said:
Mine both updated without a hitch.
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same... no problem on multiple MACs, IPAD, Iphone 11 Pro Max, 4 Apple TV or HomePod. It all went perfectly smoothly.. sorry for the chaos others had; while it's hard to understand 'why' if they updated IOS first (as instructions state for the Home App).
 
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